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5/5Google· 2 months ago

Casa Santo Domingo is absolutely beautiful! From the moment you arrive, you’re surrounded by stunning gardens, gorgeous pools, and breathtaking architecture. The hotel is filled with local art on display throughout, giving it a truly unique and authentic feel. The food is masterfully crafted — I highly recommend the sushi and the frozen lemonade, both were fantastic. The hot indoor pool was amazing and such a relaxing way to unwind. The history of the grounds is fascinating, and the on-site museums are absolutely worth visiting — they add a wonderful layer of depth to the whole experience. On top of all that, the staff were incredibly friendly and accommodating throughout our stay, making the experience even more memorable. I would highly recommend Casa Santo Domingo to anyone visiting the area!

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Paolo Barone

5/5Google· 3 months ago

Casa Santo Domingo was easily one of the highlights of our trip to Guatemala. The grounds are absolutely beautiful, and just walking around the property feels like exploring a historic landmark. We knew the hotel was built around the ruins of the old convent, but we didn’t expect the museums to be such a pleasant surprise. We ended up spending a lot more time exploring them than we had planned, and they really add something special to the stay. The property includes several museums covering colonial art, Maya archaeology, the archaeological ruins themselves, and more, making it feel as much like a cultural destination as a hotel. We stayed in one of the suites with spa access, and it was worth it. The room was huge, the private rooftop jacuzzi was a great place to unwind, and being able to walk directly to the spa over the elevated walkway was such a nice touch. The spa itself was peaceful and very relaxing. The whole experience felt unique. If you’re visiting Antigua and want somewhere that offers much more than just a place to sleep, Casa Santo Domingo is an easy recommendation.

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Jake Lazarus

5/5Google· 5 months ago

What an absolute gem of a hotel. It felt like staying in ancient ruins (but in the best way, it was not run-down in the slightest). Everywhere you look it's like you've stepped back in time - the history that surrounds you is palpable. Rooms weren't ultra fancy but were clean, nice, and the service was wonderful. There was nightly turndown service and there was always a slight eucalyptus or mint scent, which was incredible pleasant to walk into. They also had safe drinking water at multiple spots throughout the hotel which was incredible helpful. The location is great, outside the center of the city but still easily walkable to anywhere in Antigua. The restaurant is solid - we went for a few breakfasts, where the buffet was very tasty and had lots of options. It's a bit pricey as it's a hotel restaurant, but there are lots of options on the menu for any palate. We were here for a wedding, and the venue was stunning. The service was in the ancient chapel surrounded by ruins, while the reception hall was no less stunning. If you're going to Antigua, this hotel is unbeatable.

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Paul Bishop

5/5Google· 5 months ago

A great hotel. The bar is very quiet during the week not sure how it is on the weekend. The pools don't seem very busy either but the staff are knowledgeable and very friendly. It's not in a bad location for walking around. Antigua sidewalks are well... almost nonexistent. But walking ain't you are more, can duck into a little wine or coffee bar, sit and read, journal or take in people watching. The hotel itself is great ruins, an incredible spa area and generally good flow throughout. I'd highly recommend it.

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Orlando123456

2/5Tripadvisor· 2 months ago

The hotel is an expansive resort in an old convent, which is charming. We checked in, we had paid previously with Expedia yet they told us that we were going to charge us $450 dollars in a credit card for incidentals, which could be damages to the room, including any stains to sheets, pillows and towels. They would refund the charge minor any incidentals after we check out. They also informed me that the breakfast was included only for one person, the second person would be charge and we would have to make reservations for breakfast the day before. When I booked in Expedia the room seem beautiful with a nice window with a view of a garden but we got a room in a basement with no windows, except for a clairvoyant in front of the bathroom. We are very disappointed but we are only staying for 3 nights so hopefully we can just focus on enjoying Antigua.

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L D P

5/5Google· 2 months ago

This amazing hotel, spa, restaurant and museum is incredible, and I don't use those words lightly! Behind the smallish wooden entrance hides an entire ancient village. The hotel, restaurant and spa are integrated within the museum and so the museum is completely free for hotel guests. You are able to book the spa separately as a visotor or add the spa to your stay at the hotel for a discount. If you don't add the spa to your stay, you still get to enjoy a heated pool with jacuzzi small fitness room next to the pool and a sauna. The restaurant also has some really great food for a great price.

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Gregory C Dansereau

5/5Google· 3 months ago

Casa Santo Domingo is one of the most fascinating examples of adaptive reuse I've encountered anywhere in the world. What was once a colonial monastery has been thoughtfully transformed into a hotel, museum, archaeological site, gardens, galleries, and cultural space, all while preserving the visible history of the original structure. Rather than hiding the effects of time and earthquakes, the ruins have been incorporated into the experience in a way that feels respectful and authentic. Walking through the property feels less like visiting a hotel and more like exploring layers of history. Ancient stone walls, courtyards, museum collections, archaeological remains, and modern hospitality coexist in a way that is both beautiful and thought-provoking. Even if you are not staying here, I highly recommend taking the time to visit. Casa Santo Domingo is more than a hotel—it is one of Antigua's most remarkable cultural and historical experiences.

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Denise Sanchez

3/5Google· 2 months ago

Here’s a more polished and natural version of your review while keeping your experience and concerns clear: The hotel itself was beautiful, very clean, and well maintained. Unfortunately, the service did not match the quality of the property. Throughout our stay, it felt like we were being watched everywhere we went, which made us feel uncomfortable instead of welcomed. The hotel also only offered one complimentary breakfast for a single guest, which was disappointing considering our stay. We couldn’t help but feel that if you weren’t a European tourist, you didn’t receive the same level of hospitality or treatment. One experience that really stood out was after we had already checked in. We left our room to walk to dinner, and when we returned, we discovered that a staff member had entered our room to leave an information basket, turn on the TV, and close the window blinds. We had not been informed that anyone would be entering, and our luggage was still open. We found this to be a violation of our privacy and completely unacceptable. The hotel is truly beautiful, but the poor service and lack of respect for our privacy made it difficult to fully enjoy our stay. Unfortunately, because of this experience, we would not choose to stay here again. This version keeps a fair tone while clearly explaining the issues you experienced.