Arusha Serena Hotel: Book Your Stay

Name: Arusha Serena Hotel
Address: Tengeru Rd Arumeru, Arusha, 坦桑尼亚

Arusha Serena Hotel: Book Your Stay - Ask Fortrip

At a glance: 4-star · Since 2020 · 42 rooms

Guests love: Service

Connected to the convention center, Arusha Serena Hotel sits within a 15-minute drive of Lake Duluti and Arusha Golf Course. The family-friendly property is 8 miles (12.8 km) from Arusha Clock Tower and 8.3 miles (13.3 km) from Maasai Market and Curios Crafts; the clock tower is 10.9 km away, while Arusha National Park lies 14.5 km off, the Cultural Heritage Centre 14.9 km, and Meserani Snake Park 34.4 km.

Onsite massages let you unwind, and bicycles are available to rent for exploring the area. Complimentary wireless internet access keeps you connected, and the staff can arrange concierge services or babysitting.

The restaurant serves satisfying meals, and the bar/lounge is the spot to grab a favorite drink. A complimentary English breakfast is laid out each morning.

For business needs, there is a business center, plus express check-out and a 24-hour front desk. A roundtrip airport shuttle runs around the clock, and free self parking is available onsite.

All 42 guestrooms come with complimentary wireless internet access, and bathrooms include toiletries and hair dryers. Phones, desks, and complimentary bottled water are among the conveniences.

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Check-in12:00
Check-out11:00
Front desk24 hr
Breakfast
Extra bedsUp to 1

Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Barbecue facilities
Bar
Restaurant
Room service
Beauty and makeup
Hiking
Massage room
Children's meals available
Playground
Wi-Fi in public areas
Elevator
Garden

Room types

Double rooms
Twin rooms
Single rooms
Family rooms

Guest reviews

4.6Excellent(708)

Excellent503
Good

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Reviews from

Marcus Bell

5/5

Google· 2 months ago

Lovely hotel in beautiful grounds. We stayed here on the first night of our honeymoon before going on safari and it was a nice place to rejuvenate. The staff are very friendly and the food is amazing. The staff made our stay feel special, including bringing a cake to congratulate us. The security guard even gave us a tour of the grounds. The room was nice with a good shower, not the most luxurious but exceeded our expectations.

Janelle Schultz

5/5

Google· a month ago

Beautiful place to stay! We spent our first night in Arusha here and it was lovely. The rooms were great, very comfortable beds, with amazing views! Dinner was delicious even though we arrived super late at night, the staff were amazing and so welcoming. The breakfast buffet had plenty of yummy options but the omlette station was my favorite.

Response from the property

Dear Janelle Warm Greetings From Arusha serena Hotel, Resort ,& Spa. In a very special way I would like to thank you for your wonderful review! We are delighted to hear that you enjoyed your first night in Arusha with us and that you found the rooms were great, very comfortable beds, with amazing views! Dinner was delicious even though you arrived super late at night, the staff were amazing and so welcoming. The breakfast buffet had plenty of yummy options and the omlette station was your favorite Your kind words mean a lot to our entire team. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again on your next visit to Arusha. With regards Herman Mayunga Assistant Manager .

alysonh919

4/5

Tripadvisor· a month ago

First two nights of our safari holiday. Nice hotel reminiscent of old colonial country club. We had a comfortable villa overlooking the beautiful hotel grounds. Staff were friendly and helpful though restaurant meals were very average with drinks extra. Highlights were the nature walk and canoeing trips around Lake Diluti beside the hotel. Alan and Sky - the guides - were knowledgeable, fun and conveyed their enthusiasm. As most safaris involve sitting or standing in the jeep and a lot of driving about, these trips gave us variety, and close encounters with monkeys, spiders (not scary i promise), birds and a hoat of other wildlife abd the beautiful trees and flowers of the region.

Anneth Reuben

5/5

Google· 3 months ago

I visited Arusha Serena Hotel for my family’s wedding photoshoot, and it was a wonderful experience. The beautiful gardens, peaceful atmosphere, and well-kept grounds made every photo special. A truly memorable venue!

Response from the property

Dear Anneth Warm greetings from Arusha Serena Hotel, Resort & Spa. In a very special way, I would like to thank you for your wonderful review and for choosing Arusha Serena Hotel, Resort & Spa as the setting for your family's wedding photoshoot. We are delighted to hear that our beautiful gardens, peaceful atmosphere, and wellmaintained grounds create such a memorable experience and provided the perfect background for your special occasion. It is always a pleasure to be part of life's cherished moments. We truly appreciate your kind words and look forward to welcoming you and your family back for many more memorable celebrations and visits. With regards Herman Mayunga Assistant Manager

Resort790473

3/5

Tripadvisor· 2 months ago

I believe the this hotel is so used to working with safari groups that stay for one night before their safari commences, that they know they don’t need to work with any one individual guest for long before they check out. | The hotel is located some miles outside of Arusha, and it costs $50 to be transported into town and back. So, for anyone staying more than one night you are pretty well stuck there unless you want to pay for a car and driver.| To start with, and our first and lasting impression of the hotel was established by the unfriendly and unhelpful reception staff. This was not just our initial experience at the hotel, but replayed each time we needed to interact with them. To boot, it also took an inordinate amount of time for them to complete what should be a simple task (preparing a bill for payment or checking in, for example). The reception desk would take phone calls from the room, but then they did not act upon what was being requested (e.g. having the bar return the call to have ice delivered to the room, which the barman said he’d do— Instead I walked to the bar for ice).| A major annoyance was that our room’s TV came on— full volume— in the middle of the night two of three nights we stayed at the hotel. This also happened to others in our tour group, which, of course, startled us awake from deep sleep. The third night we stayed there was a phone call in the middle of the night that also woke us up for something that surely could have waited until morning.| Another annoyance was that dinner requires ordering a four course meal unless you want to order à la cart. Ordering à la cart, for a small appetite, say, we were told would take 45 minutes to an hour for the food to be prepared. That timeline was accurate. A very good alternative is the Duluti Crater Lake Restaurant, which is just outside the back wall of the hotel compound. A guard is required to open the locked gate to allow hotel guests access to the restaurant, which is quite good and is on the lakeshore.| The first room we stayed in did not have outlets at the bedside for phones, etc.| On more positive notes:| The grounds are very beautiful and well-maintained.| The breakfast, included, is very good.| The rooms are generally very nice, clean, and maintained well. Our only issue with the rooms we had were the TVs coming on in the middle of the night, and no outlets near the bed in one room.| The rest of the hotel’s staff, aside from the desk staff, especially the gardeners, security, and porters are very nice and friendly and helpful. This was also true of the restaurant staff.

JennaKJ

5/5

Tripadvisor· 2 months ago

Lovely stay for our first part of our safari. The staff were so friendly and welcoming. We got in very late past dinner because our flight was delayed and then we hit tons of traffic but they accommodated us and served us dinner anyway which we were extremely grateful for after a close to 27 hour travel day. We wish we had more time here and would recommend it to anyone staying in the area!

Trip.com Member

5/5

Trip.com· 3 months ago

We enjoy the hotel so much ! Everyone is welcome !! jumbo karibu

Caleb Lawson

5/5

Google· 5 months ago

A very nice hotel to start a trip in the Kilimanjaro/Arusha region. Beautiful property with a nice lounge and dining area. Great food and service in the restaurant. Large rooms with back doors to step out and enjoy some fresh air. Very safe and secure. I didn't have time for additional activities but was told the walk to Lake Duluti is very nice and kayaking is available.

Where can I eat near Arusha Serena Hotel?

The hotel's own restaurant and bar serve local and international dishes with views over Lake Duluti, so you can eat well without leaving the grounds. For a change of scene, Tengeru Market is a short walk away, where you can find fresh local produce and street food. The Waterhole Restaurant at the hotel is another option, offering meals sourced from nearby farms. If you want to explore further, the city center is about 15 minutes away, where you'll find a range of restaurants. The hotel's lakeside setting makes dining here a pleasant experience.

What is the area around Arusha Serena Hotel like?

The hotel sits on the forested slopes of Mount Meru, right beside Lake Duluti, so the immediate area is calm and green, with lake views and gardens. A short walk takes you to Tengeru Market, a lively local farmers' market where you can see daily life beyond the hotel. The city center of Arusha is about 12 km away, and the Arusha Clock Tower is 10.9 km from the hotel, so you will need a car or taxi to reach the main sights. Nearby, Arusha National Park is 14.5 km away, offering crater lakes and hiking. The hotel's own restaurant and bar are right there for meals and drinks, and the area is a good starting point for safaris to the northern parks.

How do I get to Arusha Serena Hotel from the airport or main train station?

From Arusha Airport, the hotel is about 21.8 km away, roughly a 40-minute drive by car or taxi. Kilimanjaro International Airport is farther, around 21.4 miles, taking about 52 minutes by road. The hotel offers airport transfers on request, and you can also arrange a meet-and-greet service at either airport. If you arrive by train at Arusha railway station, southeast of the city center, a taxi or ride-hailing service is the straightforward way to reach the hotel. The drive from the station takes you through Arusha and out toward Lake Duluti on Tengeru Road.

What's there to do near Arusha Serena Hotel in the evening?

In the evening, you can enjoy sundowner cocktails by Lake Duluti at the hotel's bar, or dine at the Waterhole Restaurant with views of the gardens. The lounge offers a cozy spot with a fireplace for a quiet end to the day. For a local experience, Tengeru Market is a short walk away, though it's more of a daytime visit. The hotel's lakeside setting is ideal for a relaxed evening stroll. For more options, the city center is about 15 minutes away by car, where you'll find restaurants and bars.

Is Arusha Serena Hotel a good base for exploring Arusha?

Arusha Serena Hotel is a peaceful base for exploring Arusha, set on the slopes of Mount Meru beside Lake Duluti. The Arusha Clock Tower is 10.9 km away, Arusha National Park is 14.5 km, and the Cultural Heritage Centre is 14.9 km, so you will need a car or a tour vehicle for these sights. The hotel is well placed for the Northern Safari Circuit, with popular trips like the 3 Days Serengeti and Ngorongoro Group Camping Safari and the Ngorongoro Crater Day Trip easily arranged. For a closer outing, Tengeru Market is a short walk from the hotel. The hotel's own restaurant and bar make it easy to relax after a day of exploring.

Arusha Serena Hotel

Arusha Serena Hotel

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