Asia Airport Hotel
5.0-star · โรงแรมเอเชีย แอร์พอร์ท 99/2 หมู่ที่ 8 Phahonyothin Road, Khu Don Mueang International Airport
4.2(3,296 Google reviews)
V
V
1/5
Google· 5 months ago
Google· 5 months agoExtremely disappointing experience with this hotel. I made a booking on their website believing I was reserving a room at Asia Bangkok Hotel, but it was instead placed at Asia Airport Hotel without any clear warning or distinction. When I reached out for support, they refused to transfer the booking—even though both hotels are under the same brand—and insisted on a strict non-refundable policy. This feels misleading and very unfair to customers. A simple solution could have been offered, but instead, they chose to enforce penalties with zero flexibility. Customer service was unhelpful and showed no effort to resolve the issue especially Ms. Kunrada Lohakulvanich. For a hospitality business, this level of support is unacceptable. I strongly advise others to double-check carefully before booking and honestly, consider staying elsewhere to avoid this kind of experience. Very disappointed. I will not be returning.
TM
Trip.com Member
5/5
Trip.com· 4 months ago
Trip.com· 4 months agoI had a wonderful stay at this hotel. The service was exceptional from check-in to check-out. The staff were friendly, professional, and always willing to assist with any request, making me feel genuinely welcomed throughout my stay.The room was spacious, spotless, and very comfortable. The bed provided a great night's sleep, and the room was well-equipped with everything needed for a relaxing stay. Housekeeping maintained high standards of cleanliness, and the overall ambiance was quiet and inviting.The combination of excellent customer service and a comfortable, well-maintained room made this a fantastic experience. I would highly recommend this hotel and look forward to staying here again in the future.
M
MagellanTheNav
4/5
Tripadvisor· 2 years ago
Tripadvisor· 2 years agoWe've stayed here before when we needed to be close to the Don Muang airport. It’s a large property that is conveniently co-located with a mall. Check-in was easy even late at night. It is a hotel that is popular with people traveling through Don Muang airport, but it also hosts conferences and workshops – there are spacious meeting rooms available. Ours was a short stay and the room met our needs. The hotel is a little bit older and the rooms could use some updating. But you really cannot beat the location. Water, coffee, and tea are provided daily and there is a small dormitory refrigerator in the room. While we didn’t avail of it, there is a fitness room and very large swimming pool at the hotel. On the weekend, there was a market set up adjacent to the hotel and it was a great place to grab some delicious Thai street food and take to the room. The convenience of proximity to Don Muang and the attached mall would be enough reason for us to stay there again. I would recommend this hotel if that convenience is important to you.
TM
Trip.com Member
4.5/5Trip.com· 5 months ago
Trip.com· 5 months agoThe hotel is in the same shopping building. Getting to it from Don Mueang Airport is not easy as there are no short U-turn to get on the road towards the hotel. It was easier going back to the airport as it is on the same side as the airport, more or less 8 minutes. The room is clean with good hot and cold water. Good cable TV with a good choice of English news. Value for money is good. Comfortable bed, pillows and duvet. Good airconditioning for a hot summer time in Thailand. We paid extra for breakfast and the food had a nice selection of no-meat dishes, hot drinks, fruit, and cereals.
TM
Trip.com Member
4.2/5Trip.com· 5 months ago
Trip.com· 5 months agoThe hotel offers excellent security, making me feel safe and comfortable throughout my stay. The amenities are exceptionally well-equipped, exceeding expectations in both quality and variety. Transportation is also very convenient, with easy access to public transport and nearby attractions. Overall, a highly satisfying stay and definitely recommended.
AT
Aussie Travellers
3/5Google· 9 months ago
Google· 9 months agoThe hotel is in a fantastic location with 5min and 75bht taxi to airport. Sitting above a huge shopping centre with 3 food courts there's plenty to see and out front every day is a night market with beer and great food. The rooms are just ok, i wouldn't stay here to long with uncomfortable one pillow bed not working noisy air-conditioning and average shower in the bath tub. No smart tv so if you don't speak thai not worth turning on and don't expect to sit on balcony its taken up by the air conditioning. Pool is good but very cold i think because never much sun between buildings. 3 star just for location & night market.
TM
Trip.com Member
4.2/5Trip.com· 7 months ago
Trip.com· 7 months agoGreat location, but needs a refresh.You really can’t beat the convenience here. The hotel is located directly above the Zeer Rangsit shopping mall, which is fantastic for food and shopping. Having access to a supermarket and dozens of eateries right downstairs is a huge plus. There’s even a McDonald’s and a night market right at the mall’s entrance, which is perfect for a quick bite. The staff were also very friendly and welcoming.However, the reason I’m giving 3 stars is the condition of the hotel itself. The hallways and room decor feel very old and, honestly, a bit creepy. It could really use a major renovation to match the great location. Fine for a short stay, but don’t expect modern luxury.
TM
Trip.com Member
5/5Trip.com· 4 months ago
Trip.com· 4 months ago- Good location 10 minutes drive to Donmuang airport. - Overall, the room was clean but carpet floor is old. - Towels were clean and fresh. - Quick check-in and check-out. - Plenty parking space- There was room service until 2am (I didn’t order anything but I saw the poster) - slippers, coffee, tea, 2 bottle water, shower cap, toothbrushes, soap, shampoo, cotton bud were provided.
Summary for your reference