TM

Trip.com Member

5/5Trip.com· 5 months ago

Hotel Nikko Bangkok is always my first choice when travelling to Bangkok and I have stayed here for many times. Good Location which is close to BTS. Staff are friendly and willingly to help. I have an enjoyable stay except with a liitle problem with the room toilet water flushing. Hotel acted quickly to fix the issue but sadly it appeared again after a few days. Anyway it's fix finally. I would like to thank the front desk staff Miss Nam who helped me to write greeting message for my friend in thai, really appreciated.

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Sasa

5/5Google· 5 months ago

The service was exceptional. All the staff were friendly, and the breakfast offered a wide variety of food. We stayed there for four nights, and some of the menu items changed during our stay, so we didn’t get bored. Regarding the room, it was quite large and comfortable, allowing us to relax. As for areas for improvement, the handwashing space in the toilet was not very convenient. In addition, while the water pressure was fine, the temperature fluctuated, and it sometimes became very hot during showers. We understand that this may not be entirely within the hotel’s control, but we still noticed it. Aside from these points, we were very satisfied with our stay and would love to visit again.

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Guile

5/5Google· 3 months ago

Hotel Nikko delivered everything we hoped for and more. As a Japanese brand, the level of omotenashi (Japanese hospitality) here is genuinely unmatched. The staff were attentive, professional, and incredibly thoughtful in every interaction — always one step ahead of our needs without being intrusive. One of the standout features for us as Japanese travelers was the Japanese-speaking staff. It made communication effortless and added an extra layer of comfort, especially when traveling with young children. Speaking of children — this hotel truly goes above and beyond for families. The kids’ room was an absolute delight, and our little ones were kept happily entertained. The staff showed wonderful patience and kindness toward our children throughout the entire stay, which we deeply appreciated. The room itself was pristine and beautifully maintained — exactly the standard of cleanliness you’d expect from a Nikko property. The bathroom was particularly impressive, featuring a stunning freestanding bathtub and a rain shower. The rooftop pool with city views was the cherry on top — our kids could have spent all day there! The location is superb for exploring the city, and the overall convenience of the hotel made our trip completely stress-free. If you’re looking for a hotel that combines world-class facilities with the warmth and precision of Japanese service, Hotel Nikko is simply the best choice.

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bruiseviolet

5/5Google· 4 months ago

Thonglor is one of my favourite neighborhoods in Bangkok to stay in whenever I'm here on holiday, but this was my first time booking a room at Hotel Nikko Bangkok. I thought I would splurge a little bit on a Premier Room, which I definitely did not regret: there was lots of space for two of us, including dual bathroom sinks, a generously sized wardrobe (with extra hangers, as requested), a large shower, and a splendid view of Thonglor below us. As might be expected of a Japanese hospitality brand, our room at Hotel Nikko Bangkok was cleaned to perfection every day - the standards of housekeeping throughout the hotel are clearly extremely high, and I really appreciated that. The service at the reception desk was also excellent: prompt, courteous, and very efficient when it came to helping us make restaurant reservations. I also have to praise the connectivity of the hotel, as there's a very convenient shortcut through a clean, covered, safe, and well-maintained alleyway that leads from the side of Hotel Nikko Bangkok directly to an elevator and staircase leading up to Thonglor BTS station. It takes 3 minutes either way, and made accessing public transport so easy and effortless during our time in Thonglor. The breakfast buffet in The Oasis was one that I looked forward to each morning, largely because of their wide selection of Japanese breakfast items, which included Japanese rice, miso soup, pickles, grilled fish, cold noodles, and other okazu. (Western-style breakfast items such as bread, cheese, and egg dishes were also available, along with Thai dishes like rice porridge and noodles.) My only criticism would be that the grilled fish in the buffet often tended to be rather dry and a bit rubbery after sitting in a heated tray for a while. Perhaps the hotel can find a different way of making the fish available to guests? The other piece of feedback that I have for Hotel Nikko Bangkok is that I found the hairdryer in the bathroom surprisingly underpowered and ineffective. I would definitely recommend that these be replaced with more powerful hairdryers in future - and for anyone staying here who likes to style their hair properly, you might want to bring a hairdryer or hot styling tool of your own!

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Frankie Cheung

5/5Google· 2 months ago

I am a frequent traveller and engaged different hotel services around the world. Among all the engaged hotels, i would say this one has provided exceptional service. Special thanks to the reception team on 09/08/2026 evening, they have done a excellent job to rectify my reservation issue. Thank heaps. Keep up with the good work. Cheers.

JM

janet mahilum

5/5Google· 6 months ago

Excellent hotel! Rooms are well structured, perfect size, perfect furnishing, perfect ventilation/airconditioning, perfect amenities. Loved bed & pillows, the tub and the rain shower, but I am most impressed with the toilet! In the absence of bidet, the “washlet” system is truly wonderful! Been in the hotel for a week but not taking breakfasts as I have been avoiding heavy meals in the mornings now. Saw reviews though and planned it for weekend. I must say, the best breakfast ever! For me, egg is life, so I always go for a “soft omelette” in all the hotels I stayed in, but Oasis is the only one who got it PERFECTLY! Oh sooo good, very rich taste and fresh ingredients, and silky texture. Add to that the variety and quality of food, from Thai to Japanese dishes is superb! Lots of thanks to K. ‘Flash’ who had been as his name, ‘extraordinarily fast’ in attending to my needs without asking. And to Hotel Ambassador K. Botan, you have been truly hospitable 🙏

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Orangutan

5/5Google· 6 months ago

Hotel Nikko Bangkok is a truly luxurious hotel with fantastic service throughout our stay. The staff were attentive and professional, and we noticed many Japanese guests, which added to the authentic and refined atmosphere. The breakfast spread was a highlight, with an impressive variety of Japanese dishes alongside other options, all beautifully prepared. I thoroughly enjoyed it every morning. The room was spacious and thoughtfully designed, with a stylish see-through bathroom that added a modern touch. The toiletries, especially the shampoos and lotions, felt premium and gave a real sense of luxury. While the hotel is a bit further from the central shopping areas, I would still choose to stay here again without hesitation. It was also relatively quiet, with fewer children around, making it feel more like a business-oriented hotel. Overall, an excellent stay that I would definitely recommend.

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Rayane Bendaha

5/5Google· 7 months ago

Top-tier hotel in Bangkok. I loved the modern Japanese design and the attention to detail from the housekeeping team. It’s a premium price, but you definitely get a premium experience. The pool area is great for relaxing after a day in the city. Highly recommended for a stress-free stay.