Response from the property

Dear Valued Guest, Thank you very much for your wonderful review. We are truly delighted to hear that you had such an enjoyable stay with us. It is especially rewarding to know that you appreciated our convenient location near Terminal 21 and the BTS stations, as well as the many nearby dining options. We are also pleased that our airport transfer service and local recommendations helped make your visit to Bangkok more enjoyable. Your special recognition of Noom at the Front Desk means a great deal to us. We will be delighted to share your kind compliments with Noom and the entire team. Knowing that our hospitality and local advice helped make your trip safe, convenient, and memorable is the greatest reward we could receive. Thank you once again for your generous recommendation. We sincerely appreciate your support and look forward to welcoming you back to Maitria Hotel Sukhumvit 18 for another memorable stay. Warm regards, Kriengsak Hansa General Manager

Response from the property

Dear Valued Guest, Thank you very much for your wonderful review. We are truly delighted to hear that your stay was one of your best experiences and that our team made you feel welcome from the moment you arrived. It is wonderful to know that you enjoyed our convenient location, early check-in, and the warm hospitality provided by our colleagues. We are especially grateful for your kind recognition of our front desk team member and our Housekeeping colleague on the 6th floor. Although you were unable to remember his name, we will certainly share your compliments with the team and ensure your appreciation is passed on to the colleagues who looked after you during your stay. Thank you for choosing Maitria Hotel Sukhumvit 18. We sincerely appreciate your kind words and look forward to welcoming you back for another memorable stay in Bangkok. Warm regards, Kriengsak Hansa General Manager

Response from the property

Dear Valued Guest, Thank you very much for your wonderful and detailed review. It is truly a pleasure to hear how much you enjoyed your 3-night stay with us. I’m delighted that you found our team warm and friendly, and especially grateful for your kind words about Noom. He is indeed a valued member of our staff, and I will make sure he receives your praise — it will certainly make his day. It’s great to know that your room, with its kitchenette and sofa, provided the comfort you needed, and that our location made it easy for you to reach the train stations, supermarkets, and nearby restaurants. I’m also pleased to hear that you enjoyed our fitness centre and the variety offered at breakfast. You are right that it can get busy at certain times, and we continue working on managing the flow to make the experience smoother for everyone. Your strong recommendation means a great deal to us. Thank you once again for choosing Maitria Hotel Sukhumvit 18 — we look forward to welcoming you back on your next visit to Bangkok. Warm regards, Kriengsak Hansa General Manager

Response from the property

Dear Valued Guest, Thank you from the bottom of our hearts for your truly touching review. It is incredibly rewarding to know that every visit to Maitria Hotel Sukhumvit 18 feels like coming home for your family. There is no greater compliment we could receive. We are especially grateful for your kind recognition of Grab, Bow, Johny, and Katib. Your thoughtful words about their warmth, professionalism, and genuine care will certainly be shared with them. I know they will be delighted to learn that they have helped make your family's stays so memorable. We are also thrilled that you enjoy our breakfast experience, from the friendly atmosphere to the variety of dishes, as well as our convenient location that allows you to explore Bangkok with ease while returning to a peaceful and comfortable retreat. Your continued trust and loyalty mean the world to us. It is guests like you and your family who inspire us to deliver heartfelt hospitality every day. Thank you once again for your wonderful support. We cannot wait to welcome you back to your home away from home at Maitria Hotel Sukhumvit 18. Warm regards, Kriengsak Hansa General Manager

Response from the property

Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay, especially our clean rooms, daily housekeeping, varied breakfast, and well-maintained pool area. We are also pleased that our team could assist you with your airport taxi and luggage. Your special recognition of Noom, Mai, Katib, and Ter is truly appreciated, and we will be delighted to share your kind compliments with them. Thank you for choosing Maitria Hotel Sukhumvit 18. We look forward to welcoming you back on your next visit to Bangkok. Warm regards, Kriengsak Hansa General Manager

Response from the property

Dear Valued Guest, Thank you so much for sharing your wonderful experience at Maitria Hotel! We’re delighted to hear that you enjoyed a lovely stay with us here in Thailand. It’s great to know that you found the hotel clean, the beds comfortable, and the breakfast delicious with plenty of choice. We’re also happy that you loved our rooftop pool — it truly is a perfect spot to unwind. Your kind words about our team mean a lot. Gap, Bow, Johny, and Aoi will be thrilled to know they helped make your stay extra special. We take pride in our warm service and high housekeeping standards, so we’re glad these stood out to you. Thank you for recommending us. We would be absolutely delighted to welcome you back again on your next visit! Warm regards, Kriengsak Hansa General Manager

Response from the property

Dear Valued Guest, Thank you very much for sharing your thoughtful feedback. We’re delighted to hear that you had a very nice stay and that our reception team gave you a warm and friendly welcome. Your recognition of their helpfulness is truly appreciated. We’re glad you found the room well equipped and the bed large and comfortable. Thank you also for your fair comment regarding the bathroom floor tiles — we acknowledge that some areas show signs of use, and your feedback helps guide our ongoing maintenance and improvement plans. It’s wonderful to know that you enjoyed the breakfast variety and found the pool area pleasant, even though space can be limited at times. We truly appreciate your balanced and encouraging comments, and we hope to have the pleasure of welcoming you back again soon. Warm regards, Kriengsak Hansa General Manager