Response from the property

Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us and for awarding us 5 stars across all categories! We are especially delighted to hear your high praise for Miss Bassaba. We will be sure to pass along your kind words to her — recognition like this truly means the world to our team! It is also fantastic to know that you enjoyed our comfortable beds and had such a relaxing sleep. Your support and recommendation mean everything to us, and we hope to welcome you back for another exceptional 5-star stay soon! Warm regards, The Management Team

Response from the property

Dear Venusha, Thank you very much for your heartfelt and wonderful review. We are truly delighted to hear that your stay at Tango Vibrant Living Hotel exceeded your expectations and that you enjoyed the cleanliness and comfort of the rooms, the quality of the food, and the exceptional service provided by our team. Your kind words about our staff’s friendliness, respect, and genuine hospitality mean a great deal to us. We are especially grateful for your special mention of Bussaba and our reception team. It is truly rewarding to know that they were able to support and assist you during the unexpected room door situation, and that their care, patience, and sincerity helped make you feel comfortable and reassured. Your appreciation will certainly be shared with Bussaba and the entire team, as it serves as great encouragement for all of us to continue delivering memorable experiences to our guests. Thank you once again for choosing to stay with us. We are very happy to know that you left with such positive memories, and we sincerely look forward to welcoming you back again on your next visit to Bangkok. Best regards, Hotel Management

Response from the property

Dear Ravindra Indrajith, Thank you very much for your wonderful and detailed review. We are truly delighted to hear that you enjoyed our convenient location, with easy access to nearby shopping areas, local amenities, and transportation. It is also great to know that you found the room clean, comfortable, and well-equipped, and that our breakfast and kitchen team left a positive impression. Your kind words about our staff mean a lot to us. We are especially pleased to hear that our front office team was friendly and helpful throughout your stay. Although we regret not knowing the name of the gentleman you mentioned, your recognition will certainly be shared with the entire team. We also appreciate your constructive feedback regarding transportation during peak hours and your suggestion for a drying rack on the balcony. These comments are valuable and will be taken into consideration as we continue to improve our facilities and services. Thank you once again for highlighting both the positives and areas for improvement. We are glad you had a pleasant stay despite being in a busy area, and we look forward to welcoming you back again in the future. Warm regards, Hotel Management Team

Response from the property

Dear viraji, Thank you very much for your wonderful review and for choosing Tango Vibrant Living Hotel for your group stay in Bangkok. We are truly delighted to hear that you and your group enjoyed your 5-night stay with us and appreciated our clean and comfortable accommodations, convenient location, and breakfast selection. We are especially grateful for your kind compliments about Bussaba. It is truly rewarding to know that her friendly, helpful, and welcoming service made your experience even more enjoyable. Your thoughtful recognition will certainly be shared with her and the entire team as great encouragement. Thank you as well for highly recommending our hotel for families and group travelers. It was our pleasure to host your group, and we sincerely look forward to welcoming all of you back again in the future. Best regards, Hotel Management

Response from the property

Dear Han Thu Myint, Thank you so much for taking the time to provide such a detailed and constructive review. We genuinely appreciate your honesty, as well as your kind words and empathy toward our team. We are thrilled to hear that our receptionists and staff were amazing, helpful, and nice throughout your stay. However, we are deeply concerned to hear about the cleanliness issues you encountered, including the dirty mirrors, towels, kettle, torn bedsheets, and the odor in the room. Please accept our sincerest apologies for these shortfalls. You hit the nail on the head—this is a management responsibility. We take your feedback about our housekeeping team being understaffed very seriously. We are already in discussion with our management team to review our staffing levels and restructure our operations so that our hard-working team can properly maintain the high standards of cleanliness our guests deserve. We are glad our prime location near Pratunam, CentralWorld, and Baiyoke Sky suited your shopping plans perfectly. Thank you again for your valuable feedback, which helps us improve. We hope you will give us another chance in the future to show you a much-improved experience. Warm regards, The Management Team

Response from the property

Dear Tharini sulakna Wickramasekera, Thank you so much for your lovely review and for highlighting our hospitality! We are absolutely delighted to hear that our staff, especially the two ladies at the front, made you feel so welcome. I will be sure to pass on your wonderful compliments to them—it will definitely make their day! We are glad you enjoyed our prime location close to all the local markets. Regarding your feedback, we completely understand how a swimming pool would enhance your stay. While we don't have one due to our current structure, we truly appreciate the suggestion. We also take your comments about the breakfast variety very seriously. We will share this with our kitchen team and chef to work on introducing more menu rotations and a wider spread for our guests to enjoy each morning. Thank you again for choosing to stay with us, and we hope to welcome you back for another lovely stay in the future! Warm regards, Tango Hotel Team