ST

ST T.

4/5Google· a month ago

Though the place was old but well maintained. Quiet, clean, spacious and comfortable. A small kitchenette with microwave oven. Location was good. There was a convenient store nearby and more restaurants within walking distance. Limited parking in front of the hotel. More parking was behind the building. I did not use other facilities, so no comment on that.

1

150cyrilg

5/5Tripadvisor· a month ago

I stay at the Narathiwas Hotel several times a year, and I am always very pleased with the welcome the staff extends to me and my family. From the security and luggage staff who recognize and greet us with a smile, to the kindness and helpfulness of the housekeeping team and the efficiency of the reception staff, it is a pleasure to return every time.

ML

Marcus Lim

1/5Google· 4 months ago

I would not recommend this hotel at all, especially for foreigners or families looking for a relaxing holiday stay. The entire place had a gloomy and uncomfortable atmosphere from the moment we arrived. The staff gave an extremely unprofessional impression. One security guard who was also acting as a bellboy had very red eyes, struggled to stand properly while handling luggage, and behaved in a strange and unsettling way while staring at guests. It immediately made us feel uncomfortable and concerned about the standards of the hotel. The reception experience was equally disappointing. An older dark-haired lady receptionist attempted to charge an absurd amount for early check-in, almost equal to the room price itself, which felt completely unreasonable. Another staff member with a bowl haircut repeatedly asked for our room number multiple times despite already being told, making the whole interaction feel disorganized and awkward. The hotel itself did not feel like a holiday destination at all. Instead of a warm or welcoming atmosphere, it felt dark, outdated, and depressing. During our stay, a resident even told us a story about someone allegedly falling all the way down near the tennis court area, and there were rumors circulating among people there that the place may be haunted. Whether true or not, the atmosphere already felt unsettling enough for us to decide not to continue staying there. To make things worse, at around 6 PM while heading out for dinner, we continuously heard extremely loud screaming from children around the property. They were clearly playing, but the noise level was excessive and added even more chaos to an already uncomfortable environment. Instead of feeling peaceful or relaxing, the entire place felt noisy and stressful. In the end, we chose to leave early and move to Chatrium Hotel Bangkok instead, which was a massive improvement. The environment there felt brighter, cleaner, more family-friendly, and actually suitable for a holiday with kids and family. We definitely will not be returning to this hotel in the future. Based on our experience, the staff seriously need better training and improved professionalism, as the service standards we encountered were far below what we would expect from a place advertising itself as suitable for guests and families. Overall, the entire stay was disappointing and uncomfortable from beginning to end.

TM

Trip.com Member

5/5Trip.com· 4 months ago

I had a wonderful stay at Narathiwas Hotel & Residence. The rooms were very clean, comfortable, and well-maintained. The staff were friendly, polite, and always ready to help. The location is convenient, peaceful, and perfect for both business and leisure travelers. I also enjoyed the amenities and the relaxing atmosphere of the hotel. Highly recommended, and I would definitely stay here again!

IU

INNLAY ASIA UAE

5/5Google· 2 months ago

The last stay wasn't the best, as there was no bathroom door, causing water to splash out. However, the housekeeping staff were very friendly. There are plenty of food stalls around offering fruit, vegetables, and Thai street food, as well as other Asian restaurants and a 7-Eleven nearby. My kids loved the pool, and the breakfast was acceptable.

K

katerinabG4678ID

5/5Tripadvisor· 4 months ago

Great hotel for a family stay in Bangkok! The rooms were very big and spacious, and we really enjoyed the two large swimming pools. Everything was comfortable and clean.There is also a 7-Eleven nearby, which was very convenient. Good location both for short visits and longer stays in Bangkok.Breakfast, if not included, is available for 250 THB per person.Overall, we had a very pleasant stay and would definitely recommend this hotel!

CJ

Christ Julius

4/5Google· Edited 6 months ago

Rooms are quite large, but since i came telephone is off and until 6 days i spent here, it was still unfixed 😂. So i have to go down to lobby if i wann ask something. The door card always stuck,I had to try more than 3-4x to lock the door.. good point is price is pretty good and location is also positive point, pretty near from anywhere i wanted to go around Bkk. And one last thing, the cleaning staffs are really nice and honest. They found my daughter earring and put it back on the table. We just realized when we saw our daughter ear..😁

N

Nik

1/5Google· 5 months ago

The front desk staff were the most unhelpful and unfriendly I have ever encountered. I asked for extra towel,they said I had to wait until tomorrow because their housekeeper was gone. No one has the key to the supply closet! I have never heard of this excuse to deny an extra towel. The security men at the doors, the maid , the dining room staff were nice.