BB

Brant Brown

5/5Google· 7 months ago

This was an A+ stay from start to finish. The staff was friendly, polished, and consistently helpful across every interaction. Butler service was excellent, housekeeping was flawless, and turndown each night made the room feel reset and fresh. The room itself was spacious, quiet, and extremely comfortable. The breakfast was one of the best hotel breakfasts I’ve had anywhere. Huge selection, beautifully done, and easy to overdo it without realizing. Everything from local Thai dishes to Western staples was executed at a very high level. Service overall was outstanding. The valet team handled every taxi and Grab request instantly, and logistics were effortless the entire stay. A few associates struggled slightly with English, which is understandable, but worth noting given the brand. The location is a bit of a double-edged sword. It’s central, but you’ll still end up taking a car most places. That said, it keeps the hotel quieter and more relaxed, which we appreciated, and we did receive several nice perks during the stay that elevated the experience further. Cost was very reasonable for the St. Regis brand and level of execution. Best for travelers who want true luxury, excellent service, and a calm, comfortable base while exploring Bangkok. Rating: 5 / 5 Return: 100%

NN

Narasak N.

5/5Google· 2 months ago

I completely forgot to leave this review even though I had such a lovely birthday stay here back in June. The room was beautiful and I was lucky enough to get an RBSC view. Huge thanks to the Front Office team, especially Khun Ploy, for the upgrade. It really made the stay feel special. I also enjoyed taking birthday photos in the room because the interiors were perfect for it. I used the gym during my stay as well. Special thanks to Khun Duke for taking great care of me throughout my workout. The butler team was also wonderful. Thank you for helping us while we lit the candles because we were a bit worried about setting off the fire alarm 😂 The bell team was very helpful with our Grab orders too. Thank you so much for collecting them for us. It saved us a lot of time from having to go down and pick everything up ourselves. Dinner at Zuma was delicious with great service and highly recommended. Just one small note. I was told that I could request a birthday cake if I wanted one. I appreciated being informed, but honestly, it would have felt a little awkward to say, “Yes please, I would like a birthday cake for myself.” 😉 A small surprise cake would have made the birthday stay even more special. Overall, it was such an enjoyable and memorable stay!

RS

Rick Stover

5/5Google· 3 months ago

impeccable, attentive service in an elegant hotel environment. Our butler Gio was great. provided coffee on arrival, had clothes pressed, and left a thoughtful note and dessert for our anniversary. the rooms are well appointed, very comfortable bed, pillows, and sitting chair. Breakfast is amazing. both buffet items and made to order dishes. staff was responsive and provided great service without making us feel we were being stared at. breakfast includes cheese boards with selections of artisan cheese and honey, seasonal food such as mango sticky rice, made to order eggs Benedict, omelette, french toast, and waffles. and alarge selection of hot and iced coffee brought to your table. Small gym is equipped with quality equipment and muay thai ring. The pool is a little small, and is shaded for much of the day. but the lounge chairs are comfortable. the hotel seems a little dated. Our room’s lobby and hallway had a musty, slightly unpleasant smell. Some of the jets for the pool jacuzzi weren’t functioning. the rain shower in our room didn’t have much pressure. Despite this, the hotel is 5 star quality and the guest care is among the best i’ve ever received. Location is great for walking, taking the metro, or getting grab. short walks to Lumpini park, Central World, and various other malls and places of interest. If you don’t valet parking is a bit inconvenient since hotel guest parking starts on 6th level. Really no need to drive during your stay, though.

TM

Trip.com Member

5/5Trip.com· 9 months ago

The hotel’s service is absolutely outstanding, with excellent facilities and a prime location. It is just a 3-minute walk to the Erawan Shrine and CentralWorld, and about a 10-minute walk to Siam Paragon.The room is very spacious and bright, providing a comfortable and open atmosphere. All the staff are highly professional, friendly, and welcoming. The breakfast is abundant with fresh and delicious food, and the staff always serve guests with warm smiles. Room service is also very tasty. Plus, the concierge and reception staff are extremely helpful and professional.I highly recommend this hotel.

SG

su gulin

5/5Google· 3 months ago

Great 3 nights stayed at this luxury hotel. Impeccable service and staff were all courteous and helpful. I didn’t know my stay at this hotel came with a personal butler which was very appreciative and I had amazing experience with all of them. Breakfast buffet could have more western selection or at least have more options but it was still great regardless. I had housekeeping every day and I didn’t have any issues with it. Towels were replaced and toiletries stocked up each day. The swimming pool is quite small but it was not crowded so guests could find themselves sunbathing at the pool all alone and have the peace and quiet to themselves. I didn’t counter any rude hotel staff or inappropriate behavior during my stay like other reviewers have stated about these issues at this hotel. The noise level wasn’t so bad and it didn’t bother me perhaps I was jet lagged the entire stayed so I didn’t hear anything. I highly recommend this hotel and I was sad to leave this place. I will definitely be back here again.

BB

Blvck Balcot

5/5Google· 9 months ago

A true return to excellence. We’ve been coming to this Christmas brunch for the past nine years, so we’ve seen it evolve over time. To be completely honest, in recent years the experience had slightly lost some of its magic both in service and food quality. This year, however, was simply incredible. The level of service was outstanding, attentive yet warm, with real attention to detail. The food was back at a very high standard: beautifully executed, generous, and consistent across all stations. It finally felt like the St. Regis experience we remembered and loved. A special mention to the lady in charge of our table, Game she was absolutely amazing. Professional, kind, and genuinely caring, she elevated our entire experience. Unfortunately, she finished her shift before we left, so we didn’t get the chance to thank her personally but she truly deserves recognition. This year’s brunch reminded us why we started this tradition in the first place. A memorable Christmas experience, done with elegance and heart.

VA

VIVEK AWATADE

5/5Google· 4 months ago

We stayed at The St. Regis for 1 night, and it was honestly an amazing experience from start to finish. We checked in quite late, but from the moment we arrived until the moment we checked out, every single staff member we interacted with was incredibly warm, welcoming, and genuinely lovely. The level of hospitality really stood out and made the entire stay feel special. Shortly after checking in, we headed straight to the St. Regis Bar, which is beautiful in its own right and has such an elegant and relaxing atmosphere. The experience there was made even better by the amazing staff — especially Da, Boom, and Tea. They were so friendly and attentive, and the cocktails they prepared for us were absolutely beautiful. The food was just as impressive and added to the whole experience perfectly. A special thank you as well to our butler, Nj, who was always available and ready to help us with anything we needed. That level of personalised service really elevated the stay and made everything feel effortless and luxurious. Overall, our stay at The St. Regis was simply beautiful. It was short, but truly unforgettable — a perfect blend of luxury, comfort, and outstanding service.

WT

Wilson Tso

5/5Google· 3 months ago

We recently stayed at The St. Regis Bangkok and it truly set the gold standard for luxury hospitality. From the moment we arrived, the level of attentiveness and personalized service was outstanding — this is what a true 5-star hotel feels like. The team went above and beyond in every detail. They promptly delivered our Grab orders directly to the room, always remembered our names (which made us feel so welcome), and surprised us multiple times with thoughtful touches like fresh coconuts, delicious desserts, and even a charming elephant towel art piece. The sauna and pool staff were also wonderfully attentive and provided excellent service, adding to the overall relaxing and luxurious experience. Dining was another highlight. Dinner at Zuma was fantastic — the Japanese fusion cuisine was absolutely delicious with perfectly executed dishes and great ambiance. The buffet was world-class in both food quality and service; the variety was impressive and the staff was incredibly attentive, remembering our preferences throughout. If you're looking for a luxury hotel in Bangkok that delivers on every level — impeccable service, beautiful surroundings, and genuine hospitality — The St. Regis Bangkok is one of the best hotels in Bangkok. We can't wait to come back!