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pudsh

1/5Tripadvisor· 3 months ago

Grand Hotel, 4 star rating! No way, I paid extra for what was advertised as a premiere Room, I would hate to think what a standard room was like, the room had a horrible musty smell, the carpet was filthy , the main room light was one of those old outside lights that have a metal frame and was positioned on one of the walls! The wardrobe had metal mesh doors, a total mismatch of lamps around the bed, going to the toilet was fun, because the sink overhangs the toilet you have to back in and then reset your arm on the sink.|Would I stay again NO|Would I recommend it NO

TM

Trip.com Member

5/5Trip.com· 4 months ago

Very convenient location, but room cleanliness could use a double verification (hair under pillow, dusty). Apart from that, the view was beautiful and I’m glad I stayed there instead of the city center. For a few days, it’s a great choice. Staff is very kind, too and the hotel restaurant and breakfast is amazing.

TM

Trip.com Member

4.5/5Trip.com· 6 months ago

I had a really nice stay at this hotel and honestly, the highlight has to be the view. It’s absolutely stunning—you get a clear look over a charming little town, all surrounded by huge, dramatic mountains, which makes the whole place feel peaceful and almost postcard-perfect. Waking up to that scenery each day was definitely something special and added a lot to the overall experience.The service desk staff were consistently friendly and polite, which made check-in and any interactions smooth and pleasant. I also appreciated the thoughtful touches, like the complimentary sparkling and still water provided—it’s a small detail, but it does make you feel a bit more taken care of. The room itself was comfortable and had some really nice features, especially the bathtub with a built-in jacuzzi, which was perfect for relaxing after a long day.There were a few minor downsides, like the heaters not working, but surprisingly it never felt too cold at night, so it didn’t really affect our comfort. The safe also wasn’t working, which was a bit inconvenient. That said, these were relatively small issues compared to the overall experience. Between the incredible views, comfortable room, and friendly service, it was still a very enjoyable and memorable stay.

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962halew

1/5Tripadvisor· 2 months ago

I visited with my family in August. We had two rooms. They were not well maintained rooms or particularly clean. There was hair in the plug hole, gunk around the shower curtain and hair on the carpet. Did not have a feel of having been cleaned well at all and the service at reception was unfriendly and not particularly welcoming. Overall very disappointing.

TM

Trip.com Member

4.7/5Trip.com· 5 months ago

The hotel’s location was very helpful, especially because it is right in front of the train station. This made arriving at night much easier, especially when it was difficult to find someone who could speak English and guide us.The hotel staff were very nice, especially Mary. The only challenge was the bathroom. The tub was small and slippery, and the half glass door did not fully prevent water from spilling out, so the floor became wet whenever we showered.

AN

Amani N

5/5Google· 6 months ago

Can’t beat this location, especially if you arrive by train. It is directly across the street from the station. I was welcomed very warmly (by the very good looking staff) and I found my room very comfortable. I had breakfast and dinner at the hotel, and it was worth it both times. Excellent food. I also noticed there seemed to be some regulars at the restaurant too, locals who like to come and eat here.

AB

Arnau Blanco

1/5Google· a month ago

My friend and I had a problem with our FlixBus and got stuck in this town for 3 hours at 12am and we asked a guy with a moustache and glasses, if we could stay in, that we would pay and he said no and turned off the lights from the outside so we couldn't stay there. He said it wasn't his problem. Very unpleasant man!

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Chryssiniaouris

5/5Google· 9 months ago

A quaint hotel, near the train station. Google had it in the old town. So we walked 30 minutes before discovering it wasnt there Got that corrected. It is only about 20 minutes to the old town when you aren't carting suitcases. Breakfast was varied and yummy. The rooms where great size. The toilet was separated from the bathroom. And the bathroom had enough room for 3 people.