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victoriaeL5431UI

5/5Tripadvisor· 3 months ago

An excellent hotel that we always enjoy coming back to! We have stayed here several times already, and every visit has been absolutely perfect.|The rooms are always spotless, clean, cozy, and very comfortable. The housekeeping is excellent. The food is delicious, with a great variety of dishes to choose from.|The location is also very convenient — close to Mall of the Emirates, the metro station, and everything you may need is within walking distance.|A special thank you to the amazing staff. Everyone is incredibly friendly, professional, and always willing to help with any questions or requests. They truly make you feel welcome and well taken care of throughout your stay.|Thank you to the entire team for another wonderful experience. We will definitely be back again and highly recommend this hotel to anyone looking for a perfect stay!

TM

Trip.com Member

5/5Trip.com· 8 months ago

Grand Cosmopolitan is a five-star hotel located in Al Barsha area of Dubai and it truly lived up to expectations. We arrived early, around 10 a.m., and the staff kindly made arrangements for an early check-in, which was very much appreciated. The room was spacious enough for the three of us, spotlessly clean, and felt both luxurious and comfortable. A staff member even gave us a tour of the hotel and explained the room facilities, which was a great start to our stay.The free bus service to the local beach and nearby malls was excellent and very convenient. The hotel is also close to the metro, making it easy to access other areas of the city. There are plenty of restaurants nearby, including good vegetarian options. Throughout our stay, the staff were friendly, helpful, and welcoming. The manager even invited us personally to attend the Christmas events run by the hotel. Overall, a wonderful experience and highly recommended.

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Яна Якушева

5/5Google· a month ago

We stayed at Grand Cosmopolitan Hotel for almost two months with my child, and during this time the hotel truly became a home away from home for us. What made our stay especially memorable was the people. The entire team was always welcoming, kind and genuinely helpful. I was particularly touched by how much attention and care everyone showed to my child. Small gestures, smiles, patience and sincere kindness made us feel very comfortable and cared for throughout our long stay. A very special thank you goes to Alesia, the Duty Manager. She is an exceptional professional and, most importantly, a person who genuinely loves what she does. No matter what question or request we had, Alesia was always approachable, attentive and ready to find the best solution. Her professionalism, warm attitude and genuine care made a real difference to our experience. During a two-month stay, you really get to know a hotel beyond the first impression, and Grand Cosmopolitan has shown us consistent hospitality, care and excellent service. Thank you to the entire team for making our stay so comfortable and memorable. We are leaving with very warm memories and will be happy to return again.

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M D

5/5Google· 2 months ago

I’m writing this review before even completing my stay because I’m already extremely impressed with the service. The rooms are spotless, peaceful, and every little detail is thoughtfully taken care of. A special thank you to (*Miss Raja' رجاء*) at reception, who welcomed us warmly and professionally. She truly deserves recognition from the management. Thank you to the entire team for the wonderful hospitality. We will definitely be back, God willing! ⭐️⭐️⭐️⭐️⭐️

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Hari Manukyan

5/5Google· a month ago

This hotel has very high quality of everything: service, meal, rooms and stuff. Everytime we come here only because we know, that we always can get the best and satisfaction from our trip. Here is very calm and peaceful atmosphere and feels like home. Also, this area has a lot of shops nearby, which is also good for shopping anytime you want, as well as lovely cafes and restaurants. Come here and you will not be disappointed! 😌 Thank you for the best hospitality to the Grand Cosmopolitan!♥️

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Monika Oli

5/5Google· 2 months ago

Absolutely lovely hotel. Even greater was the service. Excellent hosting right from the cocierge to in room dining and everything in between. Team was eager to say 'yes' to any of our request. Room was huge, lobby is beautiful. Whole place smelled nice and clean. Extremely pleased.

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Şevval Purçak

5/5Google· 4 months ago

There are supermarkets and currency exchange offices nearby. You can take the hotel's free shuttle buses to the shopping mall and the beach at scheduled times throughout the day. The hotel rooms are spacious and comfortable. The breakfast and open buffet are satisfactory, with a wide variety of options available. The treats and services provided are excellent, and all the staff members are very helpful and polite. I stayed for three nights and was very satisfied with my experience.

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Awtar

4/5Google· 4 months ago

I stayed in Eid third day got 2 family rooms, I'll start with positive then negative points. Positive: the introduction to rooms service was nice and excellent, the rooms were super clean , spacious. The breakfast was excellent. Station of manakeesh, station of Indian dosa, station of fried eggs . And wide selection of cold breakfast but warm sections was less. The pool has fantastic view but it is much smaller than picture .Best thing was checking early and checkout late at 6 pm.this offer Tull August Negative: TV was working and suddenly closes which was very very annoying and we don't have time to actually bother us for maintenance. This should be done not with us in the room. Computer game room in swimming pool floor not working. Not many activities section for adults fun. Eg table tennis like other hotels. The most terrible annoying thing that happened is although they don't take deposit . We could have just went out of hotel but offcourse we like to be with rules and went for checkout. They actually said we used their bar taking chips and water bottles which was absolutely not true bc we have our own snacks. It was not professional at all to accuse us of taking this and not being accurate with their claim was extremely extremely extremely annoying. I don't think I will ever go back.