Alhambra Palace

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Lois Brennan

5/5Google· 4 months ago

Amazing property! Gorgeous on the inside and out. Next to a park and grounds of the Alhambra The staff was so accommodating and nice. The restaurant location and food is absolutely wonderful! Wait staff is lovely. Views of the city outstanding. Only negative: We did have a mix up with our ride to back to airport. I confirmed they had me for booked for a limo to airport the night before (with my two other travelers) and we think they gave our ride to another guest. And it was super early so no waiting cabs. That was a bummer but thankfully Granada airport is so small it wasn’t an issue. We had to take 2 cabs to airport to accommodate our luggage.

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cyber7

5/5Tripadvisor· a month ago

Hotel is wonderfully located just below the UNESCO Alhambra site. Great location, beautiful historic hotel. Lovely staff, very helpful. Large bedroom with own large balcony offering great sights of the city below and experienced the eclipse in full. Good options to dine in house in both the restaurant and on the terrace. The breakfast is very well laid out with lots of options, one of the best we experienced.

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tinaa337

5/5Tripadvisor· 2 months ago

Just returned from a delightful five night break at the Alhambra Palace Hotel. Check in was quick and efficient- room was ready. We stayed in a city view room with balcony. Our room was directly opposite the lift which concerned us initially however no need as there were double doors to the room and the lift was extremely quiet. The room was spacious with plenty of wardrobe space and lots of hangers ( always a bug bear with me having to ring down for extra hangers). No need here! The bed was large and comfortable with nice bedding. Bathroom was large with a shower over the bath - fine for us. Nice amenities refreshed daily. Breakfast was very nice and relaxed. Could be taken in the restaurant or on the air conditioned balcony and it was handy having plenty of toasters and coffee machines. We had some lovely cocktails in the bar / excellent service|The location of the hotel was excellent for us. Very handy to visit the Alhambra and a short walk in to Plaza Nuevo ( bit of an uphill walk back but nothing too taxing) |Staff have got it just right .. great service without any pomposity. I would highly recommend this hotel for a stay in Granada

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Trip.com Member

4.7/5Trip.com· 4 months ago

It was really amazing to be accommodated at the Palace Hotel just adjacent to (with a less than 5-minute walk) the entrance (the Gate of Justice) of the Alhambra Palace. The decoration of the hotel is classic and glamorous. Besides, we did enjoy the luxurious breakfast at the hotel with a stunningly beautiful city view.

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loram976

5/5Tripadvisor· 2 months ago

When my husband and I first arrived at the hotel, it looked a bit dated, but we were wrong. You have to look around the entire hotel, exploring hidden areas, to see the amazing detail that went into this 1910 gem! It was old world charm beauty! The outdoor balcony restaurant space overlooked the entire city! The breakfast in the restaurant was well done. When Spain won the World Cup, we saw and heard the excitement of the city, on the balcony. Although the hotel is not in the downtown area, it is only a short work downhill to be there. We had been traveling throughout Spain when we arrived here. It was so wonderful to be in a quiet location with the lovely forest across the street that surrounds the Alhambra. We spent time just taking a walk in the forest to relax. The staff was very accommodating. Because I don't eat red meat, ham, or shellfish, I was able to have dinner at the hotel without an issue. On our last day, a special tapas platter was made for me taking into account my food profile. There is no pool or spa at this hotel, but there is a small workout space. If you are looking to relax, sit and have a cocktail in the quiet lobby and bar area, or dinner with a view, I would definitely recommend this hote.!

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MariaP408

3/5Tripadvisor· 3 months ago

I had high expectations for Alhambra Palace Hotel, as I was looking forward to a truly unique five-star experience in Granada. Unfortunately, while the hotel has many positives, it did not quite meet those expectations. The location is undoubtedly the highlight. Perched on the hilltop next to the Alhambra, it is incredibly convenient for visiting this world-famous attraction. The views from the hotel are also beautiful, overlooking Granada and the surrounding mountains. It is worth noting, however, that it is a reasonable walk down into the main town/ The hotel itself is attractive, but the overall experience felt more like a three- to four-star hotel rather than the five-star property I was expecting. The rooms and bathrooms were smaller than anticipated, and the facilities felt limited. I was also surprised to discover that there was no pool. While the hotel has been designed to capture the atmosphere and grandeur of the Alhambra, it did not quite deliver the unique historic experience I had imagined. Given the surroundings and expectations created by the setting, I think it is difficult for the hotel to truly compete with the history and beauty of the Alhambra itself. The biggest disappointment was the value for money. The pricing reflects a luxury five-star experience, but the overall facilities, rooms, and service felt closer to a four-star hotel.

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Nada Rupp

1/5Google· 4 months ago

Our stay at the Alhambra Palace Hotel was extremely disappointing, especially considering we were there for a special occasion. From the moment we arrived, the atmosphere felt cold and unwelcoming. The staff barely acknowledged us — no eye contact, no warmth, no genuine hospitality. The receptionist in particular was rude and dismissive. Before arriving, I specifically requested a well-lit room because of our special occasion. Instead, we were given exactly the opposite: a dark and poorly lit room that felt depressing rather than special. As we entered the room late in the evening, I discovered multiple hairs, at least six, in the bathroom, along with visible dirt and poor cleanliness overall. Having to deal with that upon arrival was unacceptable. After complaining, the reservation manager eventually agreed to move us the next day to another room, which we appreciated, but by then the experience had already been ruined. What shocked me most was the complete lack of hospitality throughout the stay. When we were leaving, nobody offered to help with luggage, nobody said goodbye, asked how our stay was, or even made basic eye contact. No “good morning,” no “thank you,” nothing. It felt like guests were simply an inconvenience. This hotel may have a beautiful location, but the service, cleanliness, and overall guest experience were far below expectations. Important to mention that the rooms need urgent renovations… I really wonder about the positive reviews.

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余思静

5/5Google· 4 months ago

I was not staying in the hotel. But I truly want to express my gratitude to a receptionist yesterday who literally saved my day. I was walking down from the palace back to my residence in the city center, my phone’s SIM card went out of service, and the battery was on the verge of dying. Without Google Map and in a city I barely even knew, I was overwhelmed by panic. I walked into the nearest hotel and asked for a use of their WiFi for 5 mins in my poor Spanish. The receptionist with lovely beard and wore glasses acted as if it was nothing and offered me the help right away. I got a uber back to the center thanks to his help. I have never stayed in this hotel, but with a receptionist with a kind heart, I am pretty sure the rest of the hotel would be wonderful. And I will definitely choose it next time here. Thank you again so so much!:)