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Haley0372

4/5Tripadvisor· 2 months ago

Pros - Wonderful location, clean and good breakfast. Air conditioning was perfect!|Staff were lovely but some inexperienced and lacked local insights and knowledge. Cons - not up to our normal standard of Accor Mercure. No slippers/dressing gown/conditioner/face washers or even moisturising cream!! Bring your own. Parking - We were unaware we had to book parking (be aware of this as you have to pre book) and never received notification of this. (Or if we did it was in French). Fortunately, we were graciously given a park as gold members. Unfortunately, we were also overcharged for our breakfast and parking and only on our cross referencing realised this. So check your bill. (We were refunded after bringing it to their attention and apology was given). Also, to note, do not expect a welcome gift as gold members. (Again, having travelled the world with Accor this was a first to not receive something). Again, when I asked, the staff were very accommodating and provided a wee token. Overall, we would recommend and enjoyed our stay. Thank you!

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Mrs Mac

5/5Google· 5 months ago

We couldn't fault our stay at the Mercure in Honfleur. We chose the Mercure as having stayed in a couple of Mercure Hotels in the past, we knew it was going to be a good hotel and it didn't disappoint. It was located just a very short walk away from the centre of town. We stayed in a privilege room for 5 nights and we couldn't fault it, a lovely clean room with a comfortable superking bed. The hotel looks like it's recently had a refurbishment inside as everything looked fresh and clean and it has been beautifully done throughout. Loved the vases of fresh flowers near the bar. Breakfast was very good, lots of variety and always being replenished. All of the staff were really friendly, courteous and approachable. We would definitely stay at the Mercure again if we return to Honfleur.

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Matthew

5/5Google· 3 months ago

Well located just a couple of hundred m away from everything you want to see. Reasonably priced parking at $15 per night at the back of the hotel in a secure gated compound. Staff were very helpful and friendly, not much to complain about really.

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Peter_Moloney

5/5Tripadvisor· 3 months ago

Came to this hotel with a little trepidation. We have stayed in several Mercure hotels so we booked it despite some minor negative comments in the reviews. Whole experience was flawless, great breakfast, lovely room with great A/C and lovely to have private parking. Very short walk to centre.|Perfectly good Mercure hotel.

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189ashwyns

2/5Tripadvisor· 11 months ago

The positives:|The staff were all very friendly, very helpful and accommodating and could not have been nicer. The hotel is well positioned close to the old town and harbour and its multitude of restaurants. Good parking available at the hotel. Nice selection of food for breakfast. Attractive and comfortable public areas. Good beds. The negatives:|The room which we had – 412 – was tiny, not at all what we have come to expect from Mercure hotels and certainly not what we would expect from any four-star hotel. The overly large table in the room took up a lot of space and whilst the armchair and other chair were OK to use, they contributed to the overall lack of space. The horribly dark décor accentuated this as did the fact that there was only one small window and very poor lighting in the main bedroom area. The room was so dark that we found ourselves having to have the lights on at almost any time of day! Even then, there was an all-pervading feeling of lack of light! The door to the bathroom – black – had a number of very noticeable scratches and paint chips on it. In the bathroom, there were insufficient facilities to hang towels, bathmats etc. to dry. Space was at a bit of a premium in the bathroom generally although the shower was good, if a bit slippery underfoot. In the main room, the electric light switches and the power points were difficult to find given the lack of natural light and that they were black against black walls. Whilst it was nice to have a Nespresso machine in the room, there was no way of identifying what the various pods provided were, so it was potluck as to what coffee one ended up with. Also, if one was not familiar with how such machines operate, there were no instructions to assist. Finally, the carpet in our room looked dirty and well-used In summary, our stay was somewhat spoiled by the fact that we were paying four-star prices for a bedroom which was smaller than many we have experience in two-star hotels at one-third the price. This hotel’s accommodation certainly fell far short of the space standards we have come to expect from stays at other Mercure hotels both in France and elsewhere.

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Wander28091132214

5/5Tripadvisor· a year ago

Two days in Honfleur with one night at the Mercure. The hotel is located at 5 min walk from the harbour which is an ideal location. We had a front view room but this was very quiet. The room is nicely decorated and cosy. Nicest experience was the personal touch with the personnel at the reception where the lady in charge (probably the manager) was very nice and gave us a lot of indications and advices. Really the way you want to be received in an hotel. Breakfast very good, conform expectations for an hotel from this level.

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Graham Trent

5/5Google· 5 months ago

Great hotel within easy walking distance from the fabulous town centre with lots of cafes and restaurants.

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Quentin Goodwin

5/5Google· 11 months ago

A nice hotel in a great location to see Honfleur, a short walk from all the restaurants, bars, shops and sights - but far enough away to be tranquil. Also a large, easily accessible car park. I left a valuable item in the hotel, and the staff have gone out of their way to return it to me - I can't praise the service enough.