Response from the property

(Translated by Google) Thank you very much for staying with us and for your kind and detailed review. We are very pleased to hear that you enjoyed our convenient location near Hase-dera Temple and Kotoku-in Temple, as well as the nearby shops and cafes. We are also happy that the easy access to the station contributed to a comfortable stay for your family. It is wonderful to know that you found the Japanese-style private room suitable for your family of three, and that you were comfortable with the futons and shower facilities. We are also glad you appreciated the amenities in the room, including the electric kettle for your morning coffee and tea. Your kind words about the easy check-in process are greatly appreciated as well. We truly hope to welcome you and your family again in the future. Accommodation Staff Thank you for staying with us and for your kind and detailed review. We are very pleased to hear that you enjoyed our convenient location near Hase-dera Temple and Kotoku-in Temple, as well as the nearby shops and cafes. We are also honored that you found the easy access to the station to contribute to a comfortable stay for your family. We are delighted to hear that the Japanese-style private room was just the right size for your family of three, and that you were satisfied with the futons and shower facilities. We are also pleased that you enjoyed the room amenities, such as the electric kettle for your morning coffee or tea. Your comment about the smooth check-in process is a great encouragement to our staff. We sincerely look forward to welcoming you and your family back again. Accommodation Staff (Original) Thank you very much for staying with us and for your kind and detailed review. We are very pleased to hear that you enjoyed our convenient location near Hase-dera and Kotoku-in, as well as the nearby shops and cafés. We are also happy that the easy access to the station contributed to a comfortable stay for your family. It is wonderful to know that you found the Japanese-style private room suitable for your family of three, and that you were comfortable with the futons and shower facilities. We are also glad you appreciated the amenities in the room, including the electric kettle for your morning coffee and tea. Your kind words about the easy check-in process are greatly appreciated as well. We truly hope to welcome you and your family again in the future. Accommodation Staff ご宿泊いただき、また丁寧で詳細なレビューをありがとうございます。 長谷寺や高徳院に近い便利な立地や、周辺のショップやカフェをお楽しみいただけたとのこと、大変嬉しく思います。また、駅へのアクセスの良さがご家族での快適な滞在につながったとのお言葉も光栄です。 和室タイプのプライベートルームがご家族3名様にとってちょうど良い広さであり、布団やシャワー設備にもご満足いただけたとのこと、大変嬉しく思います。また、朝のコーヒーやお茶にご利用いただける電気ケトルなど、お部屋の備品についてもお喜びいただけたことを嬉しく存じます。 チェックインがスムーズだったとのお言葉も、スタッフにとって大きな励みになります。 またご家族でお越しいただける日を心よりお待ちしております。 宿泊担当スタッフ

Response from the property

(Translated by Google) Thank you very much for staying with us and for taking the time to share your feedback. We are very sorry to hear about the discomfort you experienced due to the room layout and bed placement. We sincerely apologize that you repeatedly hit your head when moving around the room, especially at night. This is a serious safety concern, and we deeply regret the inconvenience and discomfort this caused during your stay. We also apologize for the lack of sufficient storage space, which made it difficult for you to comfortably keep your belongings. Your comments regarding room design, safety, and functionality are taken very seriously, and we will carefully review them to improve both comfort and usability for future guests. Thank you again for your valuable feedback. Accommodation Staff Thank you very much for using our facility. We also sincerely appreciate you taking the time to share your honest feedback during your stay. We deeply apologize for the inconvenience caused by the room size and bed placement, and for the discomfort and anxiety you experienced when you hit your head while moving around. Furthermore, we sincerely apologize for the inconvenience caused during your stay due to the insufficient luggage storage space. We will take your feedback seriously and consider it as an important area for improvement in our room layout, safety, and convenience. Thank you very much for your valuable feedback. We will continue to strive to create an environment where you can enjoy a more comfortable stay. (Original) Thank you very much for staying with us and for taking the time to share your feedback. We are very sorry to hear about the discomfort you experienced due to the room layout and bed placement. We sincerely apologize that you repeatedly hit your head when moving around the room, especially at night. This is a serious safety concern, and we deeply regret the inconvenience and pain this caused during your stay. We also apologize for the lack of sufficient storage space, which made it difficult for you to keep your belongings comfortably. Your comments regarding room design, safety, and functionality are taken very seriously, and we will carefully review them to improve both comfort and usability for future guests. Thank you again for your valuable feedback. Accompdation staff この度は当施設をご利用いただき、誠にありがとうございました。 また、ご滞在中の率直なご意見をお寄せいただき心より御礼申し上げます。 お部屋の広さやベッドの配置によりご不便をおかけし、またご移動の際に頭をぶつけてしまうなど、ご不快でご不安な思いをさせてしまいましたこと、深くお詫び申し上げます。 さらに、お荷物の置き場所が十分に確保されておらず、ご滞在中にご不便をおかけしましたことも重ねてお詫び申し上げます。 いただいたご意見は、客室レイアウトや安全性・利便性の改善に向けて真摯に受け止め、今後の重要な改善課題として検討してまいります。 貴重なご意見をお寄せいただき、誠にありがとうございました。今後ともより快適にお過ごしいただける環境づくりに努めてまいります。