My Story Hotel Ouro
At a glance: 3-star · Since 2014 · 51 rooms
Near: Rua Augusta Arch · 3 min walk
Guests love: Location · Dining
What guests say about…
Sara GG
Response from the property
Dear Sara, It was a pleasure to receive this great review. It is wonderful to know that the central setting allowed you to explore Lisbon so easily and that you appreciated the care taken with the rooms and the overall atmosphere of the hotel. The team will be especially pleased to learn that their kindness and willingness to assist helped make your stay even more enjoyable, particularly by ensuring you could freshen up comfortably after your Lisbon Half Marathon participation We trust you had the opportunity to fully enjoy our breakfast buffet, offering a wide variety of fresh products and viennoiseries. We truly appreciate your intention to stay with us again on your next visit to Lisbon. Thank you for your loyalty. Kind regards, Inês Cortes Rosa, General Manager
Lisabowden67
k bei
Response from the property
Dear Bei, Thank you for taking the time to share your feedback. We are delighted that you had a successful stay with us and that our location gave you easy access to Lisbon’s historic heart. Moreover, it warms us to know that you found the accommodations comfortable, breakfast enjoyable, and we will let Ines and Raphael know that they contributed to a memorable stay. We hope that your had the chance to savour our delicious Portuguese cuisine. We look forward to welcoming you back. Best wishes, Inês Cortes Rosa, General Manager
R El
Andre Lucas Ribeiro
Response from the property
Dear Andre, Thank you for sharing your feedback about your stay with us. We are delighted to know that you appreciated the friendliness and helpfulness of our team. Your kind mention of our colleague at reception means a great deal, and we value your recognition of our efforts to make you feel comfortable during your visit. However, we regret the shortcoming you encountered in the bathroom. Your remarks help us remain mindful of details that contribute to a more pleasant experience for our guests. Nonetheless, it is a pleasure to hear that you found your room inviting and that the location added to your overall enjoyment. Being in the center of Lisbon allows us to share the spirit of the city and offer convenient access to its landmarks. We hope to welcome you back in the future. Kind regards, Inês Cortes Rosa, General Manager
Trip.com Member
Q867KJlorik
V1010COlaurar
The hotel's own Restaurant Ouro serves Portuguese cuisine on the ground floor, and the Bar and Snack bar are right there for a quick bite or a drink. For a change of scene, the riverside area around Praça do Comércio, a 4-minute walk away, is lined with bars and restaurants. You can also walk to Chiado, where you will find cafes like A Brasileira, along with many other restaurants. The hotel's dining options include La Squadra for Italian, O Poço for traditional Portuguese with fado, and Pratu's Restaurant for international dishes.
You are in the heart of historic Baixa, on Rua Áurea, a classic Pombaline street that connects Praça do Comércio to Rossio. Within a short walk you can reach the Rua Augusta Arch (3 min), Carmo Archaeological Museum (4 min), and Praça do Comércio (4 min). The riverside area nearby is known for its bars and restaurants, and Chiado, just steps away, is full of bookstores, cafés, and shops. Bairro Alto, with its fado music and lively alleys, is right next door. The hotel's own restaurant and snack bar offer Portuguese dishes and drinks on site.
From Lisbon Portela Airport, the hotel is about 7 km away. You can take a taxi or ride-hailing service directly to Rua Áurea 100. For public transport, the Baixa/Chiado Metro Station is a 2-minute walk from the hotel, and the Aerobus service runs to Rossio station, which is about 600 meters away. If arriving by train at Rossio or Santa Apolónia, both are within easy reach; from Rossio, it's a short walk or a quick metro ride on the green line to Baixa/Chiado. Tram stops at Praça da Figueira (lines 15 and 12) and Martim Moniz (line 28) are also nearby for a scenic approach.
In the evening, you can enjoy the hotel's own bar and restaurant, which serves Portuguese cuisine, or the snack bar for a lighter bite. The surrounding Baixa area has many bars and restaurants, and Bairro Alto nearby is known for its nightlife and fado music. You can also take a short walk to Praça do Comércio, just 4 minutes away, to see the riverside area lit up. For a view, Miradouro de São Pedro de Alcântara is a 10-minute walk, and Castelo de São Jorge is 7 minutes away, both offering evening city views. The hotel's restaurant also features live fado performances, giving you a taste of local culture without going far.
Yes, My Story Hotel Ouro is an excellent base for exploring Lisbon on foot. You can reach the Rua Augusta Arch in a 3-minute walk, the Carmo Archaeological Museum and Praça do Comércio in 4 minutes, and Castelo de São Jorge in 7 minutes. Miradouro de Santa Luzia is a 9-minute walk, and Miradouro de São Pedro de Alcântara is 10 minutes away. For the Our Lady of the Mount Viewpoint, it's a 14-minute walk. Eduardo VII Park is 2.4 km away, so you'd take a metro or taxi from Baixa/Chiado station, which is right nearby. The hotel's central location makes it easy to set out for any part of the city.

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