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Nobutu Muttau

3/5Google· 4 months ago

We stayed at Chrismar Hotel Livingstone in May as part of a large multi-country meeting group of over 30 people. The hotel itself is visually beautiful, with lovely aesthetics, a nice pool area, and a peaceful ambience. We especially enjoyed the entertainment on the last day, particularly the African drums, dances, and live band performances. That was a wonderful touch and created a memorable atmosphere for our group. However, the biggest disappointment during our stay was the food. The meals served throughout our stay were unfortunately very basic. The default drink options over lunch were mainly the three carbonated soft drinks :- Fanta, Sprite, and Coke, with no option for fruit juices. Overall, the food was tasteless and lacked variety. Tea breaks were better but not exciting, often coming with pre-made juice, and only two snack options daily. A bit more variety and creativity would have made the experience far more enjoyable, especially for guests staying multiple days. Some of the salads offered were underwhelming, and dessert options were often limited to a single cake selection. Staples like rice, chicken, and potato salad were consistently bland and repetitive and did not reflect the richness and flavour that Zambian cuisine is actually known for. As locals, it was disappointing, especially because our international colleagues were left with the impression that this is how our food is normally prepared. I genuinely feel the hotel needs to seriously invest in improving its kitchen, menu planning, and food preparation. Food is such an important part of the hospitality experience. Chrismar Hotel has so much potential because of the ambience, and being close to other resorts and nature — even spotting elephants nearby — is a unique experience. However, to truly match the beauty of the property, management needs to look into the food and overall maintenance.

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lee2424

5/5Tripadvisor· 2 years ago

This hotel is a little gem. The lodges are large clean and spacious. The pool and pool bar is lovely. All the staff extremely friendly and happy. And yes they don’t seem to get everything right, but they get it wrong with a smile. You ask for towels you will get soap 🤣. Foods not brilliant, but breakfast is good. But it is a fabulous hotel, central to the riverside, where the sunset is amazing, and food good. And extremely good value.

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Charles Imasiku

2/5Google· a year ago

The place appeared run down. Rooms had so many mosquitoes and the ponds had stagnant water which was a breeding ground for the mosquitoes. Showers were not clean and beddings were never changed. Wifi didn't work.

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NairobiMayflower

3/5Tripadvisor· 2 years ago

The hotel is quite expansive and located in a very nice location not far from the Victoria falls. Grounds are quite neat and well kept and the rooms are quite spacious and neat and tidy. The kids appreciated having a TV showing kids channels for evening entertainment. The food is good. We had a hippo scare one evening but that is a part of the African adventure! Only downside was no wifi in the rooms but they promised they were working on it the whole time we were there!I hope they finally did!

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622nelis

5/5Tripadvisor· 7 years ago

I loved it. The Wifi was very good, the pool bar is divine and service excellent. Very clean. Stuff was friendly and went out of their way to help us. Including taking us for a free ride. At night elephants tried to enter the yard but the guard chased them away. Lots of wildlife around. Most tourist amenities are around and easy to book from the lobby of the hotel. Great value!

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Spacetone Mulinda

5/5Google· 4 months ago

They have professional workers people know what they are doing

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Nachisale

2/5Tripadvisor· 2 years ago

The room was infested with mosquitoes with some bad smells from the planks, shower room had spider webs on the corner, veranda spider webs seem to have been there for ages. Booked three rooms and one room had no air-con, requested for repair but nobody showed up. The wardrobe and chair in the room need to be replaced. On our second night, the roof was dropping some brown moist direct on our bed, guess from the plastic that they use with the grass thatching. Had to check out a day earlier as everyone felt uncomfortable. Breakfast was good but cold.|Nevertheless, the staff are friendly and always available to help. The bar pool was superb but the room experience, where we needed to rest, ruined everything.|Hotel is close by Mosi-O-Tunya National Park. |Not fit for a four star hotel!

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Ozgur Alp

3/5Google· 2 years ago

The atmosphere of the hotel is great. Like a heaven in the morning. But cannot say same for evening. Mosquitoes are everywhere in the room and the bednet is not useful at all. Food is not too delicious too.