Kamikouchi Onsen Hotel Matsumoto

Name: Kamikouchi Onsen Hotel
Address: 4469-1 Kamikochi, Matsumoto, 日本

Guest reviews

4.2Very good(848)

Excellent363
Good342
Average103
Poor15
Terrible25

What guests say about…

Service
Property
Location
Dining

Guests like

Onsen Experience: Guests praise the onsen with indoor and outdoor pools, natural hot spring sources, and a continuous flow system, plus a free footbath near the entrance.
Staff Hospitality: Reviews mention friendly, helpful staff who speak some English and went out of their way, including helping guests leave safely during weather and refunding a night.
Scenic Views: Several guests highlight river and mountain views from in-room balconies, with mentions of seeing monkeys and stars at night.

Guests mention

Luggage Delivery: The hotel is a 15-20 minute walk from the bus stop and Kappa Bridge, so guests suggest using the luggage delivery service or traveling light.
Food Preferences: Dinner is a multi-course Japanese meal that changes nightly; guests recommend advising the hotel a few days ahead about any food preferences.
Onsen Hours: The public day-use onsen is open at set times, 7:00-9:00 and 12:00-15:00, with tickets bought at a machine near the entrance.

Summary for your reference

Reviews from

Natsha T.

4/5

Google· 4 months ago

This is an old hotel, but clean and well maintained, we have a pleasant & comfort stay. Super happy with stunning river & mountain view from in-room balcony. Onsen is great with good water temperature, so relaxing. Staff is super nice with a touch of Japanese hospitalities. Breakfast & Dinner are good quality & variety. This hotel is not very closed to the nearest bus stop, so be prepared to travel light or use the luggage delivery service. Recommended.

Azhari Azizi

5/5

Google· 4 months ago

The day use Onsen open to public at 7:00-9:00, 12:00-15:00. It is located at the right side of the entrance. 1000 JPY for entrance and 200 JPY for towels. Tickets must be purchased at the machine. In front of the Onsen entrance is a free open footbath. The water is lukewarm when I get there at noon. There is also a souvenir shop near the entrance of the Onsen. Quite reasonably priced. I was told the Onsen has 1 indoor pool and 3 outdoor pools. The outdoor pool is especially interesting, as you can bath while looking at the lush green scenery. Quite a walk from Kappa Bridge, this place is closer to Hotaka and Tashiro Bridge. Phone lines sometimes unclear here.

Trip.com Member

4.7/5

Trip.com· 11 months ago

I enjoyed my stay in this hotel . The room is a traditional Japanese tatami room, very spacious for 2 persons with a balcony facing the river and the mountain. Room is just as shown in the photos. The front office staff are very helpful and friendly. They do speak abit of English. Breakfast and dinner were included . Dinner was multi course Japanese meal using seasonal produce . Do advise the hotel a few days in advance if you have any food preferences as they will try to accommodate. Meals very lovely presented . I stayed here 2 nights and dinner menu was different for each night . Hotel is about 20 to 25 min walk from the bus terminal. Best to pack a hand carry bag instead of a trolley bag as certain part of the trail to the hotel is unpaved and muddy after rain .Or check with the hotel for luggage delivery service Hotel also has a 24 hrs indoor and outdoor onsen ! Spacious and well maintained.

Kevin Yap

5/5

Google· 4 months ago

Stayed 2 nights at room 218, 13 to 15 May 2026. Our room comes with Onsen bath tub. U can also use the outdoor Onsen for free. 2 male and 2 female Onsen. Our package bundle with breakfast and dinner. Breakfast is buffet style, sorry forgot to take pics. Dinner is awesome. They have different menu for each day. We have a river facing room, u get to see monkey in the day and stars at night. I’ll like to also take this opportunity to thanks all the staffs from front desk to waitresses. They provide excellent service and tried their best to speak in English. We hiked in the raining and when we returned, they quietly cleaned up our shoes and dry it with heater. I feel so touched, we didn’t requested it. Mountain spring water are provided at lounge area. There is a shop selling snacks , drinks, and even bear meat. Vending machine available too. Paid lunch available at lounge area. I love their beef steak curry rice with cheese. U can top with additional onsen egg. Location is about 20min walk from bus terminal. So try not to bring any trolley luggage. Use a hiking bag. You’ll get to see magnificent Mountain View while heading to hotel. Thank you so much for the enjoyable stay. We hope to be back again sometime in future.

finazz

4/5

Tripadvisor· a year ago

What an authentic and awesome Japanese experience this onsen hotel provided. It’s situated in the mountains of the Japanese Alps. The air is crisp. It is within walking distance of the train station. It’s a rural experience so if you enjoy hiking, this place is for you. We stayed two days here. We hiked & enjoyed the onsen. There is a rustic, natural aroma within the room. Other reviewers write about this “smell” / aroma. I was not bothered by it. It’s an older hotel. Probably built in the 60s/70s? It’s very clean. We enjoyed our experience here.

Beto Guerrero

5/5

Google· 3 months ago

The weather forced us to leave early due to the risk of road closures. The staff proactively contacted us, helped us leave safely the next morning, and even refunded our 2nd night stay. Their integrity and hospitality were extraordinary. We hope to return under blue skies. Arigato Gomaisa!

Lily Natalia

5/5

Google· Edited 8 months ago

Really enjoyed our stay in this ryokan hotel. Staff are friendly, helpful and speak English. Our stay included Japanese dinner and breakfast which were delicious. Must try the onsen! Location is 750 meters from Kappa Bashi Bridge and other attractions. Great time to visit is in autumn.

Jee H

5/5

Google· a year ago

The facilities are a bit old, but everything is spotless and well maintained. The staff are warm and welcoming, making the stay very pleasant. The onsen is fantastic, with two different natural hot spring sources and a continuous flow system that keeps the water fresh. It’s about a 15–20 minute walk from Kappabashi, but the rates are quite reasonable compared to other places inside Kamikochi.

Frequently asked questions about Kamikouchi Onsen Hotel

Where can I eat near Kamikouchi Onsen Hotel?

The hotel has its own restaurant, cafe, and bar, so you can eat on site without going far. For a change of scene, Kappabashi Bridge is a 15-minute walk away, where you will find casual dining options. The hotel's restaurant serves Azumino cuisine, a local specialty worth trying. Your cafe is handy for a light bite or coffee anytime. Since Kamikochi is a car-free area, staying close for meals is the easiest choice.

What is the area around Kamikouchi Onsen Hotel like?

The hotel sits right in Kamikochi, a car-free alpine valley along the Azusa River, with Tashiro Bridge a 4-minute walk away and Kappabashi Bridge a 15-minute stroll. You are surrounded by mountain scenery, primeval forest, and the Kamikochi Visitor Center about 1.3 km off, ideal for a quiet nature retreat. The area is peaceful and uncrowded, far from the busier Kappa Bridge hub, yet close enough to reach it on foot. Myojin Bridge is 3.8 km away, a longer walk or short ride for deeper valley views. The hotel's own restaurant, cafe, and bar are right here for meals and drinks. For city sights like Matsumoto Castle, you would travel about 31 km, so this is a mountain base, not a town location.

How do I get to Kamikouchi Onsen Hotel from the airport or main train station?

From Matsumoto Station, take the Matsumoto Dentetsu train to Shin-Shimashima Station (30 min), then transfer to a reserved bus bound for Kamikochi (about 60 min). The hotel is a short walk from the Kamikochi bus terminal, near Tashiro Bridge. From Matsumoto Airport, it is about 32 minutes by car, though the area is car-free, so a taxi or pre-booked transfer to the bus terminal works. The direct National Park Liner bus from Matsumoto Bus Terminal also reaches Kamikochi in about 1 hour 30 minutes with no changes. Reserve your bus seat in advance, as the connection is designed to be smooth.

What's there to do near Kamikouchi Onsen Hotel in the evening?

In the evening, you can enjoy a drink at the hotel's own bar or a meal at its restaurant and cafe, all right on site. After dinner, take a 15-minute walk to Kappabashi Bridge, where the river and mountain views are especially calm after dark. The hotel's outdoor bath is a great way to unwind under the stars, and the surrounding Kamikōchi area offers quiet riverside strolls. For a longer evening outing, Myojin Bridge is 3.8 km away, so you'd need a car or taxi to reach it. The hotel's gallery of Japanese Alps paintings is also worth a look before settling in for the night.

Is Kamikouchi Onsen Hotel a good base for exploring Matsumoto?

Kamikouchi Onsen Hotel is an excellent base for exploring the Kamikochi area itself. Kappabashi Bridge and Kamikochi are both a 15-minute walk away, putting the heart of the valley right at your doorstep. For the wider Matsumoto region, sights like Matsumoto Castle and the Former Kaichi School are about 31 km away, so plan for a car or transit trip. The hotel is in a car-free zone, reachable by public transportation, which keeps the surroundings peaceful. From here, you can easily set out on day trips to the nearby trails and then return to the onsen in the evening.

Kamikouchi Onsen Hotel

Kamikouchi Onsen Hotel

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You might want to ask

Good to know

Amenities

Property amenities

Room types

Guest reviews

Guests like

Guests mention

Create your own trip to Matsumoto

More hotels near Kamikouchi Onsen Hotel

Sights near Kamikouchi Onsen Hotel

Things to do in Matsumoto

Frequently asked questions about Kamikouchi Onsen Hotel

Sights near Kamikouchi Onsen Hotel

More hotels near Kamikouchi Onsen Hotel

Things to do in Matsumoto

Guests like

Guests mention