Matsumoto Hotel Kagetsu: Book Your Stay

Name: Matsumoto Hotel Kagetsu
Address: Ote, 4 Chome−8−9 Matsumotohotel, 2F Shiroyama, Matsumoto, 日本

Matsumoto Hotel Kagetsu: Book Your Stay - Ask Fortrip

At a glance: 4-star · Renovated 2016 · 93 rooms

Near: Matsumoto City Museum · 3 min walk

Guests love: Service · Atmosphere

Matsumoto Hotel Kagetsu sits in the center of Matsumoto, a five-minute walk from Matsumoto Castle and three minutes from Matsumoto City Museum. The hotel is also within easy reach of Nawate Shopping Street and Matsumoto Castle Park, each four minutes on foot, while the Former Kaichi School is an eleven-minute walk away. Matsumoto Performing Arts Center is about a kilometer from the hotel, and Asama Hot Spring is four kilometers out.

The on-site spa offers massages, and guests can also make use of a hot tub or rent bicycles. Complimentary wireless internet is available throughout, and the hotel provides concierge services and a gift shop.

For meals, the restaurant Ikaza serves lunch and dinner, and there is also a coffee shop and cafe. Room service is available during limited hours, and the bar and lounge is a good spot for an evening drink. A buffet breakfast is served each morning.

The hotel provides complimentary newspapers in the lobby, dry cleaning and laundry services, and a front desk that is staffed around the clock. Self parking is available on site.

All 86 rooms are air-conditioned and come with a refrigerator, satellite programming, and complimentary wireless internet. Private bathrooms include toiletries and bidets, and each room has a phone, a desk, and daily housekeeping.

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Check-in15:00
Check-out10:00
Front desk24 hr
Breakfast
Voltage100V
Chinese (Mandarin), Japanese

Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Cafe
Restaurant
Beauty and makeup
Massage room
Public baths
Spa
Children's meals available
Wi-Fi in public areas
Elevator
The library
Shopping mall
Smoking area

Room types

Double rooms
Twin rooms
Single rooms
Family rooms
Suites

Guest reviews

4.3Very good(1,474)

Excellent739
Good

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Sights near Matsumoto Hotel Kagetsu

Matsumoto City Museum

300 m away · 3 Chome-2-21 Ote, Matsumoto, Nagano 390-0874, Japan

(567 reviews)

Things to do in Matsumoto

Matsumoto Castle Tour & Samurai Experience

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Reviews from

Mark Monreal

5/5

Google· 3 months ago

My wife and I stayed in this beautiful and historic hotel for our anniversary trip to Japan. We opted to stay in a traditional tatami room and absolutely loved it. We were in walking distance of many chic cafe options, Matsumoto Castle and the downtown district. Our room felt traditional and historic, and still had modern amenities. We were comfortable and well served during our stay. My wife and I definitely recommend the Hotel Kagetsu for anyone wanting to stay in Matsumoto.

23JDak

5/5

Tripadvisor· 3 months ago

We were going back and forth between a 4 or 5 star. We had a tatami room which was clean and spacious but was quite dated and well worn (scuffs on the walls, 90s decor etc). The breakfast was amazing though - lots of choices and high quality ingredients. The service at the hotel was good- walking into the lobby you feel like you're at a 5 star hotel. The public baths were also nice. We also appreciated the in-house laundry mat.

Marek Szulc

2/5

Google· a month ago

Very overpriced hotel for what it offers. The rooms were worn and the equipment and furnishings were outdated. We decided not to use the wardrobe because of how unpleasant and shabby it looked inside. Perhaps we made a mistake by choosing a Japanese-style room, as the Western-style rooms looked much better.

Trip.com Member

4.5/5

Trip.com· 5 months ago

The staff in the hotel are really nice and helpful. The room we received was dusty, but after kindly asking the reception, they sent someone to clean again. The onsen was also very nice and the breakfast had an option for everyone.

I W

5/5

Google· 5 months ago

I thoroughly enjoyed my stay at this historic hotel. We received very good service. My room was exceptionally spacious and featured a traditional tatami style, which I personally love for its authentic atmosphere. The location is unbeatable, situated just a short walk from the historic Matsumoto Castle, making sightseeing incredibly convenient. One of the highlights was the large communal bath (Sento); being supplied by a natural spring on-site, it was the perfect way to unwind after a long day of exploring. We also had a wonderful dining experience, enjoying both breakfast and dinner at the onsite restaurant. The food was delicious and well worth it. Overall, this hotel offers excellent value, and I highly recommend it to anyone visiting the area!

Chris Bradshaw

4/5

Google· 3 months ago

Good location - quiet but not far from anywhere and nice have the onsite onsen. Breakfast is good - more Japanese themed than some. It’s quite tight and busy so you need to be patient. Service is quiet and effective. The rooms are a bit dated but comfortable

Scott Johnson

2/5

Google· 6 months ago

Unfortunately this hotel is severely let down by the stink of the rooms, particularly the bathrooms. It was so bad in the shower room that we couldn’t even shower in the morning. The rooms were somewhat dark but fairly spacious. Service was good though the welcome drinks and breakfast felt very modest to what we’ve been used to. The location is perfect, close to so many restaurants and the castle.

Response from the property

Thank you very much for staying with Matsumoto Hotel Kagetsu and for taking the time to share your feedback. We sincerely apologize for the unpleasant odor in your room, especially in the bathroom, which prevented you from even using the shower in the morning. This is certainly not the experience we wish to provide, and we take your comments very seriously. We are currently rechecking our drainage systems and ventilation, and reviewing our cleaning and maintenance procedures to prevent this from happening again. Regarding the bathrooms in the main building, we are also in ongoing discussions with our contractors to carry out renovations and repairs step by step. While it may take some time to complete all improvements, we are committed to making steady progress. We truly appreciate your kind words about our location and staff. As for the breakfast and welcome drinks, we aim to reflect the character of Shinshu, and we will continue refining them to better meet our guests’ expectations. We hope to have the opportunity to welcome you again and provide you with a much more comfortable stay. Thank you again for your valuable feedback.

Dino M

4/5

Google· 5 months ago

It was a cool hotel and in a great spot, very close to the castle and the main streets. My only issue was the bathroom…. My room was in the annex building and had the shower above an old-fashioned free standing bathtub, which was very awkward. The tub also wobbled when you were standing on it, making it feel like you could suddenly fall. It was a strange design. Other than that, service was great 👍🏻

Response from the property

Thank you very much for staying with us at Matsumoto Hotel Kagetsu and for sharing your kind and detailed review. We are delighted to hear that you enjoyed our location, with its close proximity to Matsumoto Castle and the main streets, as well as our service. Your warm comments are truly appreciated by our entire team. At the same time, we sincerely apologize for the discomfort you experienced with the bathroom in your room. The annex building preserves the character of a traditional structure, and some rooms feature a clawfoot-style bathtub installed during renovations around ten years ago. While this design reflects the atmosphere of the building, we regret that it felt unstable and inconvenient during your stay. Your feedback regarding safety and usability is very important to us, and we will carefully review this matter moving forward. We will continue our efforts to improve comfort and safety while preserving the unique character of our property, and also strive to provide clearer information in advance so guests can choose a room that best suits their preferences. We truly appreciate your kind words about our service, and we hope to welcome you again on your next visit to Matsumoto. Thank you very much for your review.

Where can I eat near Matsumoto Hotel Kagetsu?

The hotel's own restaurant, I;caza, serves French and Japanese course meals using Shinshu ingredients, and the Cafe offers coffee and light fare. Nearby, Shizuka, a casual folk craft style restaurant about a 3 minute walk away, offers set meals and a la carte dishes with local ingredients. You can also explore Nawate Shopping Street, a 4 minute walk from the hotel, which has shops and eateries. For a broader choice, Nakamachi Street, also nearby, is lined with traditional storehouses and dining options. These spots let you enjoy local flavors right around the hotel.

What is the area around Matsumoto Hotel Kagetsu like?

The hotel sits in Matsumoto's old castle town, a short walk from Matsumoto Castle and its park. Nawate Shopping Street, with its frog statues and quirky shops, is 4 minutes away, and the Matsumoto City Museum is a 3-minute stroll. The area is known for traditional stucco storehouses along Nakamachi Street, where you can browse folk craft shops like Chikiriya. The hotel's own cafe and restaurant, I;caza, offer local Shinshu flavors, and the nearby streets are pleasant for exploring on foot. For a broader view, Agatanomori Park is a 15-minute walk, while Matsumoto City Alps Park is 3.5 km away.

How do I get to Matsumoto Hotel Kagetsu from the airport or main train station?

From JR Matsumoto Station, it's about a 15-minute walk to the hotel, or you can take bus routes 130 or 200 and get off at Agetsuchi-Machi stop. A complimentary shuttle runs from the station to the hotel at 3:00 PM, 4:50 PM, and 6:10 PM, with advance booking required. From Shinshu Matsumoto Airport, take the airport shuttle bus to Matsumoto Station bus terminal, then follow the same options. A taxi or ride-hailing service from the station is also a straightforward choice. The walk passes scenic spots like Nakamachi Street or Matsumoto Castle, making it a pleasant introduction to the city.

What's there to do near Matsumoto Hotel Kagetsu in the evening?

In the evening, you can stroll to Nawate Shopping Street, a 4-minute walk away, where shops and eateries stay lively. The hotel's own restaurant, I;caza, serves French or Japanese course meals, and the cafe Yatoro Onkan offers coffee and light fare. Matsumoto Castle Park, a 4-minute walk, is a pleasant spot for an evening walk around the illuminated castle grounds. For a relaxed night, the hotel's large bath is a good way to unwind after exploring the nearby streets.

Is Matsumoto Hotel Kagetsu a good base for exploring Matsumoto?

Yes, Matsumoto Hotel Kagetsu is an excellent base for exploring the city. You can walk to Matsumoto Castle in 5 minutes, with Matsumoto Castle Park just 4 minutes away and the Matsumoto City Museum a 3-minute stroll. Nawate Shopping Street is 4 minutes on foot, and the Former Kaichi School is an 11-minute walk. For a longer outing, Agatanomori Park is 15 minutes away, while Matsumoto City Alps Park is 3.5 km and Daio Wasabi Farm is 12.8 km, so those are best reached by car or transit. The hotel's central location puts the main sights within easy walking distance, making it a convenient starting point for your days in Matsumoto.

Matsumoto Hotel Kagetsu

Matsumoto Hotel Kagetsu

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