Response from the property

Dear Nicxie Allanic Thank you very much for choosing to stay at Arbour Hotel and Residence Pattaya and for taking the time to share your comprehensive feedback. We are truly delighted to hear that you had such a pleasant experience with us. It is wonderful to know that you enjoyed our clean, modern, and well-equipped rooms, as well as the beautiful sunset views from our rooftop pool and bar. Your kind words regarding our team—from reception to the pool and breakfast staff—have been shared with everyone, and we are thrilled to know their warm service contributed to making your stay memorable. We also sincerely appreciate your constructive comments regarding the gym facilities and room soundproofing. Please rest assured that your comments have been noted and passed on to our management team as we continuously work to refine and elevate our guest experience. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another exceptional stay in the near future. Warmest regards, hotel management Arbour Hotel and Residence Pattaya

Response from the property

Dear Valued Guest, We would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team

Response from the property

Dear Klaus, Thank you so much for taking the time to share your review and for choosing to stay with us at Arbour Hotel and Residence Pattaya for two weeks! We are thrilled to hear that your King Deluxe room had everything you needed for a comfortable stay, and that you enjoyed the shower water pressure and effective AC. Most importantly, hearing your kind words about our team truly makes our day. Providing warm, attentive service is our top priority, and we will be sure to pass along your special recognition to Nisa, our Guest Relation Manager—she will be delighted to know she made your stay so pleasant! We hope to have the pleasure of welcoming you back on your next trip to Pattaya! Warm regards, Management & Team Arbour Hotel and Residence Pattaya

Response from the property

Dear Milo M, Thank you very much for your wonderful and detailed review. We are truly delighted to hear that you had an amazing stay at Arbour Hotel and Residence Pattaya and that your experience exceeded your expectations. It is especially rewarding to know that our team made you feel welcome from the moment you arrived. Your kind recognition of our staff means a great deal to us, and we would like to extend a special thank you for mentioning Nisa. We are pleased to hear that her helpfulness contributed to making your stay even more enjoyable. Your compliments will certainly be shared with her and the entire team. We are also delighted that you enjoyed our facilities, including the rooftop pool and bar, sauna, fitness center, and restaurant. Knowing that you appreciated the cleanliness, atmosphere, and city views throughout the property is wonderful to hear. It is great to know that your room provided the comfort and convenience you were looking for, especially the in-room washing machine, which is one of the features many of our guests find particularly useful during extended stays. We are equally pleased that you found our location ideal—offering a peaceful environment while remaining within easy reach of the beach, shopping areas, and local attractions. Thank you once again for your kind recommendation and thoughtful feedback. It was our pleasure to have you as our guest, and we are honored to know that you are already looking forward to your next visit. We sincerely look forward to welcoming you back for another memorable stay at Arbour Hotel and Residence Pattaya. Kind regards, Arbour Hotel and Residence Pattaya.

Response from the property

Dear Youcef Mac, Thank you very much for your wonderful and detailed review. We are truly delighted to hear that you had such an enjoyable 3-night stay with us and that you appreciated the cleanliness and comfort of the room, the breakfast, our swimming pool, and the relaxing spa experience. Most importantly, we are deeply grateful for your kind words regarding our team. Providing warm, attentive, and professional hospitality is always our priority, and we are very pleased to know that our staff helped make your stay even more memorable. A very special thank you for recognizing Nisa’s kindness, dedication, and outstanding service. Your thoughtful compliments will certainly be shared with her as encouragement and appreciation for her excellent hospitality. We truly appreciate your recommendation and are honored that you would gladly stay with us again. Thank you once again for your support, and we sincerely look forward to welcoming you back soon at Arbour Hotel and Residence Pattaya. Kind regards, Arbour Hotel and Residence Pattaya

Response from the property

Dear Sanvika Kumar, Thank you very much for your wonderful and detailed review. We are truly honored to hear that you found our hotel to be a 4-star property that feels like a 5-star experience. It is delightful to know that you enjoyed the comfort of our rooms, the in-room amenities, and the cleanliness of the bathroom. We are especially pleased that features such as the washing machine, induction stove, microwave, and safe added convenience to your stay. We are also grateful for your kind words about our entrance and reception teams. Providing warm, attentive, and genuine hospitality is one of our highest priorities, and it is rewarding to know that our staff made such a positive impression on you. Thank you as well for your feedback regarding breakfast. While we appreciate your observation about the selection, we are delighted that you enjoyed the quality of the food and found our coffee excellent. Your recognition of our team's enthusiasm and service means a great deal to us. We are pleased that our location and nearby conveniences, including scooter rentals and local amenities, helped make your stay even more enjoyable. Thank you once again for choosing Arbour Hotel and Residence Pattaya. We truly appreciate your recommendation and look forward to welcoming you back for another great stay in the future. Kind regards, Arbour Hotel and Residence Pattaya