BP

Brad Proctor

5/5Google· 3 months ago

If I could give this hotel 6 stars, I definitely would. This is genuinely one of the best hotels I've ever stayed at, and I don't say that lightly. It was almost easier to ask what *wasn't* included in our stay because every little detail had been thought of. This was a last-minute trip for work, and we were only in Queenstown for 24 hours while also celebrating my partner's birthday. Somehow, in such a short stay, both hosts made us feel so welcome that it genuinely felt like a home away from home. The rooms are beautifully presented, the location is perfect, and the hospitality is second to none. We left wishing we had booked longer and can't wait to come back. Brad Proctor Kakapo Business Sales

TM

Trip.com Member

5/5Trip.com· 2 years ago

This is a fantastic hotel with great engaging staff who show you around the hotel and explain everything when you arrive. The hotel provides drinks, milk tea and a coffee with a coffee maker in the the room. Downstairs there is a really nice hang out area with a complementary happy hour and tea, coffee and sweets. The decor is very moody and is unique from any other hotel I've stayed in. A huge amount of detail is paid to ensuring presentation is on point. There are nice views from most rooms and the location is nice and close to the middle of town. The only disappointment was $20 to use a carpark. That being said, there is plenty of on street parking if required.

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Resort30888283034

5/5Tripadvisor· a month ago

We stayed two nights at The Central Hotel Queenstown, A Naumi Chapter, and came away really impressed. The standout feature was the room itself. It was genuinely massive, easily one of the most spacious hotel rooms we've stayed in. Comfortable, quiet, and a great base for the trip. The walk into town is a touch longer than sit's sister hotel The Dairy, but it's still a very easy, manageable stroll (nothing that detracted from the stay). Like the sister property we also visited, this is a boutique hotel with a warm, social atmosphere. Guests mingle naturally over breakfast, and there's a lovely hosted drinks session each evening between 5–6pm where you can chat with other guests and staff. It's a nice personal touch you don't often get with larger hotels. The room was spotlessly clean and completely quiet. We didn't hear a thing all night, which made for a great sleep after busy days exploring Queenstown. Value was excellent too, with the rate including a continental breakfast plus free drinks and snacks in the common area throughout our stay. Staff were consistently friendly, responsive, and easy to deal with. One tip for anyone driving: parking is paid and needs to be booked ahead of time. If you leave it too late, you may end up parking elsewhere and walking back, so it's worth sorting out in advance. Overall, a fantastic stay. Spacious, quiet, great value, and a genuinely warm atmosphere. Highly recommend.

RC

Ravi Chadha

5/5Google· 6 months ago

We stayed here for 5 nights towards the last week of March 2026. We were extremely happy with our stay and the staff was very helpful and nice, and even helped to get our clothes into the washing machine while we were away for the day. The room, no. 15, was extremely well appointed and spacious. Nothing was amiss. However, relative to its size the bathroom was quite small. That was the only structural issue in an otherwise perfect stay. We would recommend this hotel nevertheless as everything else, location, friendly staff, especially the two young ladies, the evening wine and snacks, tea and coffee from 5pm to 6pm was very good. The washing machine was tough to use as it needed to be used in a particular manner only. But we got help and it was perfect then. Room was quiet with and fully carpeted which was really nice. Location was 10 min walk to city centre through nice trees. We would recommend this hotel. 4 stars for room is only because of toilets size, nothing else.

PR

Priyanka Rao

5/5Google· 7 months ago

This hotel was absolutely wonderful for our week-long business retreat! The rooms are comfortable and stylish, the lounge spaces are beautiful, and the hotel staff are the best around. Doug especially is a truly delightful person who made this trip SO enjoyable and fun in the most thoughtful (and funny) ways. Seriously, he deserves a raise, and I feel like I've made a new friend. But the rest of the staff, including Brian, Sasha, Jan, Geraldine, and Shawna were all wonderful. There was nothing more I could have asked for from this hotel and this experience. 10/10 recommend.

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200siennar

5/5Tripadvisor· 2 months ago

For what it is at price point, the location, rooms and breakfast are what makes me appreciate this hotel. It was exactly what I was expecting, with only a ten minute walk to the main CBD (rather steeply downhill for me), it was a lovely space to be, and an enjoyable time to have. My only suggestion is to bring a pillow as I found the pillows were a little uncomfortable for me, and gave me a stiff neck.

VD

Viviana D

5/5Google· 3 months ago

A small hotel full of creative art decoration. Beautiful rooms, comfortable bed and lots of add ons, makes you feel special. Breakfast bar and happy hour with free drinks were a very nice touch.

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Will Dempsey

5/5Google· 6 months ago

I had an incredible time at the Central Hotel. Each room had a Nepresso machine in it, there was a happy hour nightly with wine and bar snacks and fresh milk in the fridge. I had a slightly clogged shower drain (it happens) and they scheduled the fix around my schedule to ensure they wouldn't disturb me! I went out for the day and came back and it was not only working perfectly, but they made sure to check in with me to make sure I was happy with the repair. I truly cannot say enough good things about the staff here. Plus, it's walking distance to all the shops and restaurants! Would 100% stay here again.