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declans252

5/5Tripadvisor· 2 months ago

I have to say your hotel was the best.|How private it was with such s central location was a hotel experience I wont forget. The staff are just excellent. When wr arrived they were filming a spanish movie and although there was casr and crew they spoiled us...When Spain "Viva Espsnia" won the world cup it was hust such mayhem and fun for such a quite neighourhood...My self and my wife who are in our 50s drank too much gin n tonic and when we woke up to check out the manager allowed us to stay in the room until 18.00 hr although it cost 60 euro it was pleasant..Our late flight was met by a charming taxi driver that the hotel arranged...however Santiago is just F@@king deadly... best place ever ive visited and ive travelled.

TM

Trip.com Member

5/5Trip.com· 3 months ago

A welcomed stay following a week-long Camino hike. Amenities are great for a well-timed and clean rest.

NH

Norma Harris

5/5Google· 5 months ago

This hotel gets very mixed reviews but we had an excellent stay. The art work.is stunning. We had finished the Camino Portuguesa on our bikes and they were stored in a secure room in the garage. We were able to checkin early and our room on the 6th floor was spacious and comfortable with a great balcony with evening sun. Breakfast was very relaxed with a great selection of fresh foods and very attentive staff who were constantly clearing tables and topping up the food options. A real treat at the end of our camino.

AS

Andrea Schwartz

5/5Google· 6 months ago

Lovely old fashioned five stars hotel. Chock full of contemporary art, part of their Foundation collection. Wonderful firm beds, impeccably clean, and gorgeous wood furniture with hand made wood inlays. We loved it so much we stayed for two weeks. Recommended!

RW

Robert Whitehill

4/5Google· 5 months ago

Very dated hotel, picture 1989 - everything is from a different era and in need of renovation Physically not a 5 star hotel in current state Great staff, everyone was incredibly nice and friendly

VS

vadim sluzky

5/5Google· a year ago

Very nice all the way: location, rooms, beds, service. Very nice balcony. Very distinctive decor, nice restaurant- see a separate review. Breakfast is limited for the price-there are plenty of better choices nearby. The only point that disappointed- the pool . Water was almost cold and neither us nor anybody else, as much as we have seen used it

CM

Camarinha Matos

2/5Google· a year ago

Disappointment! When you book a 5* hotel you’d expect a high level of service. This hotel is quite old, feeling like going back a century. The positive points: location (very close to the center), impressive hall / reception (old museum style), and huge rooms. Apart from that most other aspects are not at 5* level – with great benevolence I could concede 4*. There is a lack of “personal touch” – rooms have no cattle for tea/coffee, there is no complimentary water (quite common in most 4* hotels), the cafeteria/ bar is quite old (depressing) and expensive (there are many more attractive and cheaper places around), the swimming pool is quite small and also with the old looks. Low speed internet and few options on TV channels. One of the 4 days of our stay they forgot to clean the room (5*???). Breakfast is very expensive. Fortunately, there are plenty of nice cafes nearby for less than half the price. Even Liam, a sophisticated brunch place is cheaper (and very nice). The hotel has parking (one of the reasons I chose it), but it is expensive. Considering the high price of the rooms I would have expected something much better. I have stayed in many Eurostars hotels and until now had a good impression of the chain. But this experience with Araguaney will make me much more careful when considering a Eurostars hotel. It is a shame that the chain sells this hotel as a 5*, creating expectations that cannot be fulfilled.

AM

Aniela Mack

3/5Google· a year ago

This hotel is perfectly fine, but for the price I paid I was disappointed. I see now that many other reviews already mention this, but it was so odd to stay at a “5-star” hotel that did not offer complimentary coffee / tea in the room, complimentary daily water, satisfactory water pressure / temperature in the shower, and more. The rooms were also outdated in furniture and decor. However, the service was excellent at the front desk and this hotel does have some cool style at heart, as well as great walkability to the historic center.