M

maya_elizabeth

5/5Tripadvisor· 5 months ago

Overall, I was pleased with my stay at Four Points Gangnam for my first trip to Seoul. I picked it primarily because it offered the convenience of being close to the metro line I needed to get to my conference. I also like staying at Bonvoy hotels when I can, so I was able to enjoy benefits like late check out. It was an excellent value for my week long stay. As a first timer in Seoul, I also really liked staying in Gangnam. It felt very comfortable, while still offering easy access to some of the more popular tourist spots. There are plenty of options for great food, coffee and shopping mere steps away. While my room was on the smaller side for what I usually get, it was definitely spacious enough for one. It was also modern, clean, and comfortably equipped. The 24/7 fitness was also decent and nice to have as an option. Staff were all friendly, too. I occasionally had trouble getting the right temperature but that’s probably more on me. I would recommend the hotel and I wouldn’t hesitate staying there again. Seoul is an incredible city and I’d love to go back one day!

TM

Trip.com Member

5/5Trip.com· 4 months ago

Great location excellent breakfast option and very clean rooms. We stayed for a week and would come again highly recommend.

RA

Rawan Alsuwailem

1/5Google· 2 months ago

If you're planning to stay here, I advise you to change your mind as soon as possible. I previously stayed at Rise Hongdae, and the experience was very good, thank God. I changed it because I wanted to stay in a different area. Unfortunately, I didn't make the right choice. When I entered the room, it was supposed to be fully equipped, but unfortunately, the air conditioning wasn't working. I woke up after contacting them! First of all, the staff lacked professionalism. The rooms are very small and somewhat dilapidated. There's no wardrobe drawer. There's no iron (which I requested). Now, after a few nights, my back hurts, and the bed is absolutely terrible.

VH

Viyan Handy

5/5Google· 2 months ago

We had a wonderful stay at Four Points by Sheraton Gangnam, and a special thank you to Steve for his exceptional service. He was attentive, thoughtful, and genuinely went above and beyond to make our stay comfortable and enjoyable. His warm hospitality and attention to detail truly stood out. Excellent service and a great experience overall—we would definitely stay here again!

DC

Desiree Cerdeña

4/5Google· 6 months ago

The location is really good, the staffs are nice, it’s clean ( as it should be ) No microwave, there is an electric kettle and filtered water dispenser, but the fridge is so small. Been in several different Sheraton/Marriott in US and Asia, but the more we stayed in this hotel chain, the more it made us realized it’s not worth it. Based on the prices, everything could be better or should I say you can get more with the price you’re paying for from other hotels.

NK

Nia Kartina

5/5Google· 8 months ago

Truly grateful for the thoughtful service and genuine kindness throughout my stay. They allowed me an early check-in on a difficult day, and when my camera accidentally fell, Ms. Cathy Kim personally retrieved it and kept it safe for me I deeply appreciate her warmth and help. The location in Gangnam is excellent, especially being so close to the airport limousine bus, which made traveling very convenient. The gym was clean and just enough to refresh the day. The room was comfortable and decent in size, perfect for me as a solo traveler. The bed was plush and felt new, the pillows were soft, the bidet was a nice touch, and the fridge was very handy. The concierge team was also helpful and attentive. Having stayed at Marriott properties in Singapore, Seoul, and Tokyo, I truly appreciate the way the water purification system is provided here, such a thoughtful and practical detail. Overall, it was a smooth, comfortable, and genuinely pleasant stay

RK

Roosevelt Kauffman

5/5Google· 2 months ago

Four Points by Sheraton Seoul, Gangnam worked well for my first trip to Seoul. I chose it mainly for the easy access to the metro I needed for a conference, and that made getting around much simpler. As a Bonvoy stay, it was a solid fit for me overall, and I’d consider booking it again for a similar trip.

SY

Sang Yoon

2/5Google· 6 months ago

Just know that rooms will never go below 21'c. I was sweating while sleeping each night and the ac wouldnt pump any colder. When i talked to the front desk, they just gave me a fan and called it a day. They were helpful otherwise but overall not the best experience, especially at thei price point