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Jim Asprinio

4/5Google· 2 months ago

Great location if you dont want to be in the very busy area in town, great staff, pool, very good breakfast, very self sustained hotel where you can get food and drinks all day. My negatives: rooms are very average for the price, no coffee makers or kettles in room, and very hot out and no matter how low we set our room temp it never got below around 72F. Also the free shuttle is nice to town but they need a sign up sheet and a line with ropes, some people just cut others off!

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erinhE1435KF

4/5Tripadvisor· a month ago

The hotel is situated in Sant'Agnello which I'd previously been to and prefer to the busy-ness of Sorrento. This is around a 15 minute walk from central Sorrento, but this shouldn't put you off, as Sant'Angello has a lot to offer and offers a far more local experience! The nearest beach is wonderful, and there's a great bakery/bar down at the bottom of the hill (Lettera 32). The hotel is up on the top of a rather large hill, which makes for a breathtaking view of Vesuvius and Sorrento, but for an equally breathtaking walk back up to the hotel... There is a free shuttle bus, but we found the 2 hours gaps in-between many of the buses to be frustrating. It felt limiting at times, particularly on the evening. This could be solved with more regular buses in peak season. The hotel pool is spectacular. No faults here. It is spacious enough that you don't feel on top of other guests and the bar is brilliant too, serving drinks and food across the day. On the evening. there's a great seated area and a restaurant (which we didn't use but it looked good). We paid for a side-view room, so had a brilliant view of the mountains behind Sant'Agnello and Mount Vesuvius. The room itself could do with a bit of work. We had one tiny wardrobe, which had very high shelves neither of us were able to reach. Some drawers and lower shelves would have been great. The bed was comfy and we slept really well. The cleaners in the hotel deserve a special welcome, we had the pleasure of a super lovely lady who cleaned our room whilst we sat on the balcony! With this said, the hotel could look at cleanliness as we did find a number of hairs and dust upon arrival. The hotel itself is an art hotel, collected by the owner. Some of the art is slightly questionable, but it makes it interesting, I suppose! I do think that the hotel generally could do with a re-fresh (a lick of paint perhaps) in order to keep up with the 4* status. Overall, we had a great stay. Thank you to the friendly staff.

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FearofaBlandPalate

5/5Tripadvisor· 2 months ago

Art Hotel Grand Paradiso absolutely exceeded my expectations. The hotel is spotless, stylish, and perched perfectly for stunning views that make every moment feel like a postcard. The complimentary pick‑up and drop‑off to the Sorrento train station several times a day was a game‑changer — incredibly convenient and flawlessly run. The staff was fantastic. Every interaction felt warm, attentive, and genuinely welcoming. They made the stay feel effortless. And the on‑site restaurant? A total highlight. The food was phenomenal — easily as good, if not better, than many restaurants in town and very reasonable pricing. After a full day of exploring, being able to sit back, enjoy an amazing meal, and watch the sunset without leaving the property was perfection. I’d return in a heartbeat.

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Glen Collins

5/5Google· 3 months ago

Excellent service from all the staff. Rooms could be a little more luxurious, better showers etc. The pool and resteraunt were excellent, and the views, especially sunsets, were second to none. It's location is a little out of the main town and they run a shuttle bus up and down regularly, but they were often either not often enough or packed. They always arranged a 2nd bus if it was full though.

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Racci

5/5Tripadvisor· a month ago

We (my husband and I and our two teens aged 19 and 17) stayed at the Art Hotel Gran Paradiso between the 3rd and 13th August. We had beautiful rooms with stunning views, although one room was a little on the small side. However, this smaller room did have a huge balcony with 2 chairs and a table as well as 2 sun loungers. The mini bar/fridge in the rooms were useful for cooling drinks we purchased in the supermarket in town. My only criticism was that the smaller room did not have a mirror outside the bathroom. The bathrooms have lovely powerful showers and also hairdryers, as well as complimentary toiletries. The view from the hotel pool overlooks Vesuvius and is absolutely stunning. Even though we travelled in August which is the busiest time, we never struggled to find sunbeds around the lovely infinity pool. The pool bar serves drinks and snacks all day, including pizzas, sandwiches and burgers. It is not really possible to walk into town, particularly as there is no pavement, but the hotel runs regular free shuttle buses to and from the station, which is footsteps away from bars, restaurants and supermarkets. My only criticism was that the bus tomes into town went from 6pm then 8:30pm, but a 7 or 7:30pm shuttle would have been good, as we found the 6pm to be a little early and the 8:30 a little late. Taxis are expensive which I think is because the taxi drivers do not like the drive up the hill, which is a little tight. Overall we could not fault the hotel which was spotlessly clean, with friendly staff, lovely food and an excellent laundry service. We would return here in a heartbeat.

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992madi

5/5Tripadvisor· 2 months ago

This hotel honestly exceeded all our expectations. The best value for money, infact I would have paid more, we opted for a “basic” room yet where met with a huge balcony with the most insane views I have ever seen! The free shuttle bus they have is such a good idea as it’s not a hotel you would walk to as it’s on a rather big hill and taxis are expensive so the shuttle was a life saver. It’s really not far from Sorrento either- about a 10 min journey to the station so is a great location. The whole hotel is clean, the cleaners did a great job. The pool is absolutely incredible with insane views of the town and sea and even built in sun loungers in the pool. Breakfast was so yummy as was lunch that you could eat around the pool or in the restaurant. The staff were so lovely and informative, I would stay here time and time again! The pictures online do not do this place justice!!!

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Trip.com Member

2.5/5Trip.com· a year ago

The location is very pretty high up but you need to take a shuttle which runs every hour and 15 minutes so not very easy. There is young lady at the front desk that does not seem to want to do her job regarding helping guests. They went into our rooms even after informing them not to do so. They do not have do not disturb signs!!!! The shuttle goes around picking up other guests without letting you know so it takes time for you to make your way to the hotel. Breakfast was good but waiting for coffee was not! They only give you one card to open the door and at times it doesnt even work. Service is not great and it is a hassle to use the shuttle.

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Markrfc4

5/5Tripadvisor· 3 months ago

Excellent weeks stay at this hotel in June. The location really is stunning, set on a cliff side overlooking the bay of Naples & Sorrento town with Mount Vesuvius in the background, it is a truly wonderful view and the restaurant & pool areas also benefit from this aspect. Every single member of staff made us feel extremely welcome from the moment we stepped into our hotel, a special mention to all the bar staff & waiters who really were the best we have ever encountered, nothing was too much trouble for them & they were so friendly, engaging & very entertaining! The rooms were fairly basic & could do with more storage space but they were more than fine for a weeks stay and they were cleaned & towels refreshed on a daily basis. There is a very convenient shuttle bus service which provides free transport to Sorrento town centre 10 times a day there & back at convenient times, this was especially welcoming as unless you are a very keen walker the steep climb would be near impossible in the extreme heat when we were there. Also the cost of taxi's are quite considerable, almost 30 Euros in each direction so this service can save you a fair amount of money. All in, an excellent experience and we would not hesitate to stay in this hotel again if we returned to Sorrento.