Shangri-La Hotel Sydney: Book Your Stay

Name: Shangri-La Hotel Sydney
Address: 176 Cumberland Street Circular Quay, Sydney, 澳大利亚

Shangri-La Hotel Sydney: Book Your Stay - Ask Fortrip

At a glance: 5-star · Since 1992 · Renovated 2006 · 564 rooms

Near: BridgeClimb Sydney · 6 min walk

Guests love: Nature · Atmosphere

Shangri-La Sydney sits above the harbour, a calm retreat in the middle of a lively waterfront city. The Sydney Opera House and Sydney Harbour Bridge are visible from the hotel, adding to the glamour of this harbourside property. It is located in the historic Rocks District, a short walk from the CBD, and the contemporary building houses 565 guest rooms and suites, decorated in colours that echo the harbour outside. The Horizon Club on level 30 is a guest lounge with 13-metre-high windows spanning four floors, offering 270-degree views of Sydney Harbour.

For dining, the award-winning Altitude restaurant on level 36 takes inspiration from Australia’s distinct flavours. Blu Bar on 36 serves inventive cocktails with a backdrop of the harbour and city. On level 2, Chi, The Spa and Health Club is a tranquil space where guests can unwind with massages, facials, body treatments and an infrared sauna.

The hotel is a short walk from Circular Quay Railway Station and Sydney Airport, with BridgeClimb Sydney six minutes away, the Sydney Opera House and Royal Botanic Garden Sydney each a 12-minute walk, and SEA LIFE Sydney Aquarium and Sydney Tower Eye both 13 minutes on foot.

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Check-in15:00
Check-out11:00
Front desk24 hr
Breakfast
Extra bedsUp to 1
Chinese (Mandarin), French, Hindi, Japanese
Circular Quay Railway Station
Sydney Airport (SYD)

Deposit: Deposit required. The deposit is determined based on the duration of your stay. The charge is AU$145.00 per night. This property accepts credit cards and debit cards. The deposit will be returned to the original account of payment .
Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Bar
Cafe
Lobby bar
Restaurant
Room service
Beauty and makeup
Body care
Body contouring
Foot bath
Hairdressing
Massage room
Sauna

Room types

Double rooms
Twin rooms
King rooms
Single rooms
Suites
Business rooms
City view
Rooms with a view
Apartments & studios

Guest reviews

4.3Very good(10,058)

Excellent6,412
Good

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Reviews from

wisam assi

5/5

Google· a month ago

We had an amazing stay at Shangri-La Sydney for our 25th wedding anniversary and were genuinely impressed by the level of service and luxury throughout our stay. The Horizon Club was a real highlight — stunning views, excellent food and truly attentive service. Breakfast was exceptional, especially the omelette, which was honestly one of the best I have had anywhere despite travelling extensively throughout Asia. Housekeeping was also outstanding. Our room was beautifully serviced in the morning and then attended to again later with evening turndown service, which gave the whole stay a true five-star luxury feeling. What stood out most was the consistency of the service. The staff made us feel welcome, valued and well looked after from start to finish. The hotel may have a more classic style than some newer Sydney hotels, but the overall experience felt genuinely luxurious, comfortable and special. We left extremely happy and would definitely stay again.

Trip.com Member

4/5

Trip.com· 4 months ago

Comfortable and clean room, though the furnishing is a little outdated and showing its age (room carpet look like it needs a deep clean!). Fairly near to The Rocks and Circular Quay, but you get to choose between several flights of steps or a couple of steep slopes. Overall, we enjoyed our stay, and the service staff were kind and friendly.

todd2504

5/5

Tripadvisor· 3 weeks ago

We had a fantastic 3 days. The room and views were spectacular, made even better by complimentary Moet champagne and strawberries. All the staff were very helpful and kind. Breakfast was fresh and plentiful. The location is great, a short walk to harbour, the Rocks, ferries and light rail.

Zulfikar Polat

5/5

Google· 2 weeks ago

Staff at really friendly and professional. I think th guys at the front can be a little bit more professional I think - they should try and open doors and grab luggage to help patrons into the building to get checked in. The rooms are super spacious for what we paid for, clean and classic vibes in the rooms. TV is very difficult to work properly though, we had trouble with it and it would be in Mandarin. Breakfast was nice, but limited in options in comparison to other high end hotels in the CBD. Overall would stay here again.

S S

5/5

Google· 3 months ago

I stayed at the Shangri-La for my 40th birthday, and all I can say is that it was possibly my favourite hotel I've ever stayed in. Everything was exceptional, from the beautiful room to the restaurant and the outstanding staff. Every little detail was thoughtfully taken care of, making the experience feel truly special. The staff went above and beyond to make my birthday memorable, and their genuine hospitality made all the difference. I couldn't have asked for a better place to celebrate such a milestone. I highly recommend the Shangri-La and can't wait to return.

Rochelle Rochelle

5/5

Google· 3 months ago

Honestly, I believe there is absolutely nothing that needs to be improved or changed. From the exact moment we walked into your establishment to the moment we left, we felt incredibly valued and important. Every single member of your staff was friendly, kind, and genuinely caring. It is so rare to see a team where absolutely everyone goes completely out of their way for you with a sincere smile. In fact, during our stay, my son turned to me and said, "Mom, I feel so important here—everyone is smiling and happy." I told him that is exactly how true hospitality should be, but your team truly takes it to the next level. It is incredibly clear that your staff members are genuinely happy in their jobs, and that positive energy translates directly into the guest experience. You have created something incredibly special, so please, do not change a single thing. Thank you for an unforgettable experience!

Tiffany Myler-Tyler

5/5

Google· 4 months ago

From the moment we began communicating with the team at Shangri-La Sydney, we knew this stay was going to be something special. What impressed us most was that the exceptional customer service started well before we arrived. Every email enquiry was answered promptly, warmly and professionally. The team were incredibly accommodating, genuinely caring and made us feel valued and excited about our stay long before we checked in. We were celebrating our son's 6th birthday and the team went above and beyond to make him feel incredibly special. Walking into our room to find balloons, a personalised birthday message on the window and a beautiful birthday cake was such a thoughtful surprise. The look on his face was priceless and created a memory our family will never forget. The views from our room were simply breathtaking. Watching the harbour, city lights and Vivid come to life each evening was absolutely magical and made our stay feel truly special. But what stood out most throughout our stay was the service. Every staff member we encountered was warm, professional, genuine and eager to help. Nothing ever felt like too much trouble, everyone had a warm smile and a greeting and the level of hospitality was outstanding from start to finish. A special mention must also go to the spa. I enjoyed a massage during our stay and can honestly say it was the best massage I have ever had. The therapist (I believe it was Dania) was exceptional and I left feeling completely relaxed, refreshed and wishing the treatment would never end. Shangri-La Sydney gave our family an unforgettable experience and helped create memories that we will treasure literally forever. Thank you to everyone involved in making our stay so special. We cannot wait to return.

madison wise

5/5

Google· 4 months ago

what did we like? honestly, everything. i’ve stayed at shangri-la sydney before for my partner’s 21st birthday, so i just had to come back and bring my mum to spoil her. it ended up being such an incredible experience from start to finish. we originally booked a deluxe opera house city king room but were pleasantly surprised with a free upgrade to the executive opera house room on check-in, which made the stay feel extra special. the room itself was stunning with unreal views and just the perfect place to relax and take it all in. we also loved heading up to blu bar 36 for an espresso martini overlooking the city lights — such a great vibe, amazing atmosphere, and the perfect way to start the night. we even made a point to wake up early to watch our cruise ship come into port in the morning, and it was so worth it. overall, the room, the hotel experience, and the bar were all absolutely fantastic. what didn’t we like? honestly, there wasn’t much at all to fault. if we had to be picky, it would be that in the room you had to pay for bottled water, which was a bit unexpected, and at the bar the still water also wasn’t mentioned as an extra cost upfront, so that came as a bit of a surprise and felt a little pricey. aside from that, everything else was fantastic and we had such a great stay.

Where can I eat near Shangri-La Hotel Sydney?

For dining at the hotel, Altitude Restaurant on the 36th floor serves contemporary Australian cuisine with views of the Opera House and Harbour Bridge, and Blu Bar on 36 offers cocktails and small plates. The hotel also has a cafe, lobby bar, and a restaurant. Just outside, the historic Rocks district has dining in colonial-era buildings, and Circular Quay is a short walk away with more options. BridgeClimb Sydney is a 6-minute walk, and the Sydney Opera House is 12 minutes away, so you can easily find a meal before or after exploring.

What is the area around Shangri-La Hotel Sydney like?

The hotel sits in the historic Rocks district, right at the edge of Circular Quay. You are a short walk from the Sydney Opera House (12 min), the Royal Botanic Garden (12 min), and the Sydney Harbour Bridge (13 min). The area is packed with sights, and the hotel's own Altitude Restaurant and Blu Bar on 36 offer harbor views. Ferries, light rail, and buses from Circular Quay make it easy to explore further.

How do I get to Shangri-La Hotel Sydney from the airport or main train station?

From Sydney Airport, take the Airport Link train to Wynyard Station or Circular Quay Station, both about a 10-minute walk from the hotel. The York Street exit from Wynyard makes the walk easier with luggage. A taxi from the international airport takes roughly 30 minutes, or about 40 minutes during peak hours. From Circular Quay Railway Station, you can walk to the hotel in about 10 minutes. The hotel also offers limousine pick-up if you book in advance.

What's there to do near Shangri-La Hotel Sydney in the evening?

In the evening, you can enjoy the hotel's own Blu Bar on 36 and Altitude Restaurant, both on the 36th floor with views of the Opera House and Harbour Bridge. For a short stroll, BridgeClimb Sydney is a 6-minute walk away, and the Sydney Opera House is 12 minutes on foot. The historic Rocks district right next to the hotel has dining spots in old buildings. Circular Quay, a 10-minute walk, offers ferry and light rail options to explore further, like Darling Harbour. The hotel's lobby bar and cafe are also handy for a relaxed night in.

Is Shangri-La Hotel Sydney a good base for exploring Sydney?

Yes, Shangri-La Hotel Sydney is a great base for exploring the city. Many top sights are within a short walk: BridgeClimb Sydney is 6 minutes away, and the Sydney Opera House, Royal Botanic Garden Sydney, SEA LIFE Sydney Aquarium, Sydney Tower Eye, and Sydney Harbour Bridge are all about 12 to 13 minutes on foot. Hyde Park and the Australian National Maritime Museum are a bit further, at 15 and 14 minutes respectively. For sights farther out, you can easily use the nearby Circular Quay station or light rail to get around. The hotel's own restaurant and bar also offer convenient dining after a day of sightseeing.

Shangri-La Hotel Sydney

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