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Breanna Monroe

5/5Google· 5 months ago

I had such a wonderful time staying at this hotel. The room was large and beautiful. The view was amazing! They even give you a little guide so you can use to determine what mountain you're looking at. I rented a private onsen and it was so relaxing. All ReFa products btw. The food at the restaurant was also great. Hida beef is top tier. The only thing you should note is that this hotel is no where near anything else and that can be tough. They have a shuttle, but it runs once an hour. Of course taxis are available. It's just an adjustment coming from larger cities.

LD

LOBANGQUEEN d

5/5Google· 6 months ago

Really love this hotel so much I chose this hotel mainly because they provide a free shuttle bus — and they have one of the most frequent schedules. Didn’t expect it to turn out to be such a good choice! Not only are there many shuttle timings, they also offer complimentary luggage storage. It’s super convenient if you’re doing a day trip to Shirakawa-go, or if you arrive early — you can just drop your luggage and go shopping first. I dropped my luggage as soon as I arrived in Takayama, had breakfast, then headed straight to Shirakawa-go. When I came back and took the shuttle up to the hotel, my luggage was already delivered to my room 🥹 Super impressive service! Since the hotel is located up in the mountains, I decided to go for the breakfast & dinner included option. Both meals were really delicious. The room was spacious and clean. Staying here felt so relaxing — the perfect place to unwind and slow down in Takayama ♨️ If you’re visiting Takayama and want a comfortable stay, a mountain onsen hotel like this is definitely worth it 💯 Booked via Agoda Do compare prices before booking! Agoda travel code: key in LOBANGQUEEN to get up to 8% off traveloka.sg : TRAVELWITHLOBANG trip.com_sg : New users key in VN09EW to get a $68 voucher pack IG:Lobangqueen_sg

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Lenore Savarese

3/5Google· 6 months ago

After a long day of sightseeing on a Gate 1 tour, we finally got to our hotel at around 4-4:30 PM. The hotel is clean, rooms are beautiful BUT, there is no amenity where a diabetic can get something substantial for low sugar in the middle of the night. So, I nicely asked the restaurant personnel about getting a banana or blueberries or anything other than bread, cookies, or candy to take up to my room. I was told, no, it’s against their rules to allow food to leave the restaurant. I couldn’t believe it. They were willing to risk a persons’ life over a rule. I’m sorry, but an allowance should have been made for a person with a medical issue. I also spoke to my tour guide about it. He asked the restaurant staff about it and was told the same thing. He offered me no solutions. Thankfully, there were other people on my tour with diabetes who immediately offered to assist. I think that the restaurant’s lack of consideration should be noted and people should take their business to other resorts that don’t risk people’s lives over a rule.

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Su Juen

5/5Google· 7 months ago

Lovely hotel to stay in with two floors of public onsen (separate for men and women). The room is definitely much bigger than standard hotel rooms. There is shuttle bus every hour or so to Takayama station too. They will officially be rebranded Hilton hotel late this year. Hopefully not too much of drastic change in how they operate their business model.. The room that we stayed in has stunning view of the Alps. Loved the public bath, and their parking is free (if you happen to drive).

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I Tom

5/5Google· 6 months ago

Wow!! What a absolutely fantastic Hotel (the word is that it is being considered by the Hyatt Hotel network to be acquired). The first plus is the large size of the rooms - very rare in Japan. The second plus is the morning breakfast "feast". And the third plus is the Onsens (hot bath areas). Let me give some context though - the Hotel is "relatively speaking" isolated (by some 10 minutes driving or 30 minutes walking) from the main City area around the Takayama Station - this is less of an issue as the Hotel provides an hourly Shuttle-bus service to the City centre. The Hotel building comprises 2 structures alongside each other and linked only at the ground/first floor and 2nd floors. In Winter it is surrounded by snow and in Summer there is a tennis court. All year round there are mountain views.

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Tony Z

5/5Google· 9 months ago

My first stay at Hotel Associa Takayama, and I was genuinely impressed by how spotless everything was and the excellent level of service. I'm really glad I chose this hotel — it was the right decision! Highly recommended!

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Circledrop

5/5Google· 9 months ago

Stayed January 2-3, 2026 First and foremost, the SPA/onsen is really good! Dipping yourself in the bath while the snow hits you during the night feels good as well. Glad I visited since the hotel will undergo a renovation/rebranding this year 2026. ======== Stay information I availed: Standard japanese room (Non-Smoking) 6th-floor, mountain-side, near elevator ======== Reception: 5/5 The hotel staff at the reception is so accommodating, kind, and friendly. They will answer your concerns as well whether in japanese or english. (I do use japanese for ease of conversation but you can converse in english with no problems). Their reception picks up the local call (ext22) fast as well from the room if you have concerns. Room: 4/5 (I swear I can give 5 if only they got outlets for use..) If you got heavy or many baggages, they do offer a cart! This is really good since you can bring your baggages much easier. As for the room, since I availed the japanese room, it comes with the standard genkan, a powder/sink area, a bathroom, and the tatami-floored room. I highly suggest the rooms at the 6th floor since you got direct access to SPA wing / Onsen connection without waiting or using the elevator. The futon is simply very comfy and soft, the pillow got that hardness you may like, no foul or smelly odors as well. But the best part of the room? The view! The room i got has the mountain side, so I got the alps/mountain view. During the night and morning, I was greeted as well with a sunny heavy snow day. It truly became a majestic white world in a single night. As someone with multiple gadgets, i could’ve wished for more outlets (the room only had 2, one is used for the lamp and the other is behind the television). I suggest bringing a space extension cord. Bath/onsen: 5/5 おすすめ！ The bath. It’s fantastic. The 7th floor onsen and the 5th floor onsen of the spa wing switches the allowed gender daily, due to this, overnight or 2 days or above occupants may be able to enjoy both! (For Example, on day 1 [7F: ladies, 5F: gents], then on day 2 [7F: gents, 5F: ladies]) The layout is almost the same, but the 7th floor got the better highlight as it is the roof top = higher ceiling, more open air bath. Please do follow the general/common etiquette of bathing at a onsen in japan! Do so and you may elevate your japanese way of bathing experience. - no photography - public bathing, other people may see you naked - strictly no tattoos! Wanna hit the onsen? There are many ways to enjoy it, but the general rule is to never soil dirty the bath, for bathing steps, follow the following pattern: 1. shower/clean yourself 2. Put your squeezed, not-dripping onsen towel at your head without touching the water, dip on the onsen for few minutes until your shoulders (indoor) (Optional) Rinse yourself with mild-colder water in shower 3. Go out to the open-air onsen and try the different type of baths! 4. Stay-safe and enjoy! (Know your limits! Do finish your bathing if you already feel lightheadedness or headache to prevent heat stroke) Access: 5/5 (solo on-foot traveler) They got shuttle bus from Takayama station that comes every hour, it even runs late. Don’t worry. As for the bus schedule, the hotel provides them on their website. However, since this is on outskirt of the city, you don’t have much a stroll option unless you have a car. Other activities: They got Bar and Karaoke rooms as well! Sadly they only got 2 karaoke rooms, wished I could’ve availed them early! 😣 ========= Overall, it’s a great experience! I do recommend them to others who will visit takayama to relax as well. I really wished I could’ve stayed longer!

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Mariona Puig Sole

1/5Google· Edited 7 months ago

The rooms are dated and the carpet smells terribly. The windows are sealed so you can’t ventilate. We should have checked the reviews; this issue was already mentioned. We found hairs on the carpet and the tatami. To get to the hot spring you have to walk through 6 long corridors and take 4 different elevators.