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Jamie

4/5Google· 5 months ago

We really enjoyed our stay here and loved the experience. It feels like quite a mass tourism style hotel rather than ultra traditional ryokan, and is basic but very functional and provided what we wanted which was an in-house onsen and easy access to Kamikochi. We don’t have anything to compare to but thought the baths were excellent and despite being end of Golden Week not busy at all. Japanese style room was basic but pleasant. Didn’t eat in-house - cost was very high versus other local options. Giving it 4* rather than 5* as the whole thing a novelty to us and enjoyment in large part down to being in this beautiful area rather than the hotel itself.

TM

Trip.com Member

4.5/5Trip.com· 4 months ago

First of all, the staff is immensely helpful and the lady at the reception desk helped us book a taxi to Matsumoto when we realized that the Nohi bus was fully booked. That was a great help because we understand that taxis are hard to call in this remote mountainous region and we really appreciated that effort (she tried really hard). Foodwise there isn't a lot to choose from in terms of choice of food (even though it is buffet style for dinner and breakfast) and they do not refill the food shortages fast enough. If you stay more than one night then you will notice that the food menu is the same for each day which may be a bit boring. I have not tried the onsen so I cannot comment on that. The garden is a lovely view which you can enjoy while at the restaurant or lobby. The room is bigger than what we expected (spacious actually) and kept clean. The table tennis bats would benefit from an upgrade (the rubber is peeling off partially) at the entertainment room and the balls do not bounce well. And lastly, the location cannot be beaten as it's close to the bus centre where you can take buses to Matsumoto, Kamikochi, Takayama, etc. So overall the experience is satisfactory but I think the hotel could further improve their food.

PY

Peterson Yip

5/5Google· a year ago

Visited here in Sept 2025. One of the best Onsen hotel experience I ever had. the hotel is clean, well maintenaned and comfortable. There are some rooms that require walking through stairs though. The outdoor onsen bath is large and beautiful. Cherry on top - they switched the male and female baths in the next morning, so I actually visited both of them during my stay. They even offered a ticket that allows me to visit the hotel next door to enjoy their bath. Don't know if this is a permanent arrangment but it was really cool. The food is also amazing. The selection of food and quality are good. The buffet includes hot pot and grill. Free night noodles are served from 10:00 to 10:30. A little hiccup as the fire alarm sounded in the middle of the night and even the staff did not know what happened.... half of the visitors was woken up and wondering in the front lobby. Considering this is likely an accident and unlikely to happen again I guess I will let it slide. I will defintey come again in the future.

IA

Irene Azzini

4/5Google· 3 months ago

The hotel's location is perfect for exploring the Hirayu area, with many attractions, scenic spots, and local restaurants nearby. It is an excellent base for discovering the surrounding mountains and enjoying the region's natural beauty. One of the highlights of the stay was the public bath, which was clean, well-maintained, and incredibly relaxing—the perfect way to unwind after a day of sightseeing. On the downside, the Wi-Fi connection was unreliable and often slow, making it difficult to stay connected. The furniture and room furnishings also felt quite dated and could benefit from renovation. Despite these drawbacks, the convenient location and relaxing public bath made for an enjoyable stay overall.

TM

Trip.com Member

5/5Trip.com· 4 months ago

Wow my friend and I told ourselves that this was gonna be a little treat for us when we booked, knowing how steep the price was. But it was way more enjoyable than I had expected!We had not planned how to travel back from the hotel to Nagoya, so we just asked the front desk when we arrived. And the staff was so kind to share with us the timetable and modes of transportation available. (I conversed with her in Japanese).We went late at night for the onsen, around 11pm, and basically had to whole place to ourselves! There are 2 indoor pools and 3 outdoor pools, and the outdoor pools are must-tries!! Whole body was so relaxed after soaking in the onsen, and it relieved our weariness and sore from hiking. Buffet dinner and breakfast were awesome too! My friend is vegetarian and initially she worried that she might not have much options, but her worry was uncalled for, as they had a wide variety of food, all super delicious.We also loved the view from our room and also from the lobby… perfect onsen hotel experience for us.

TM

Trip.com Member

4.7/5Trip.com· 6 months ago

Although the hotel is a bit old, it is under good maintenance. I loved the Onsen with 3 different pools, one is outdoor with natural spring feel. The male and female Onsen is separated in two levels with different entrance, however , they will be shifted one day and the others. It meant you can enjoyed altogether 7 pools in two days. The dinner and breakfast can be taken at B1 restaurant with magnificent garden view, especially during breakfast time when the sunlight in dawn shined into the restaurant with warm feeling. I will definitely come again with my family in my next vacation.

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L2104ZRlucianos

4/5Tripadvisor· 5 months ago

A decent-quality ryokan with actual apartments available, featuring large windows overlooking the mountain panorama. A relaxing onsen experience is pleasant. The buffet restaurant is average, but offers a wide selection.

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Gina K

5/5Google· 5 months ago

I don’t usually write hotel reviews, but this place truly left a strong impression on me. I stayed here for 3 days and 2 nights, and even though the hotel is a bit far from Takayama city center, it gave us such an authentic Japanese experience that it was absolutely worth it. From the onsen, the traditional hotel style, to the incredible service—everything made us feel deeply connected to the true atmosphere of Japan. The hotel offers both outdoor and indoor onsen, and after a relaxing bath, they even serve hot soba every night at 10 PM, which felt incredibly comforting and special. If you’re looking for a place to truly relax, recharge, and experience the real essence of Japan, I sincerely recommend staying here. You definitely won’t be disappointed.