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3/5Google· Edited 9 months ago

Our second night at the Lennox Hotel was on a Friday, and around midnight a group of tuned motorbikes and cars began circling the city, revving their engines loudly. Roughly every five minutes, one of them would drive down Ushuaia’s main street—where many hotels, including the Lennox, are located. It’s hard to fully convey how infuriating the constant chorus of howling engines was. I live in a big city and am used to loud cars and motorbikes, but Ushuaia was on a completely different level. This went on until around 4:00 a.m. With our room facing the street, it was absolutely impossible to sleep. The noise must have been audible throughout much of the city. The night porter called the police, but they didn’t seem willing to intervene. Catching the group would have been easy, as they passed our hotel like clockwork every few minutes. We later learned that this is a known issue among Ushuaia’s hoteliers and that attempts are being made to address it. In other words, street-facing rooms are rented out with full knowledge that sleep may be impossible when these motorbike crews are active. I can’t say how frequently this happens, but we were told it’s not limited to weekends. We were assured that the hotels are working together with the local authorities. So hopefully this issue will be resolved soon. After only a couple of hours of sleep, we decided to leave the hotel the next day and book accommodation outside the city. The staff were friendly and understanding and offered to move us to a quieter, non-street-facing room. However, we declined the offer because we doubted it would make a meaningful difference, given the generally poor sound insulation throughout the hotel. The staff were very accommodating and refunded us for the night described above and the one we left early.

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MariaAA1066

5/5Tripadvisor· 6 months ago

A very comfortable hotel to stay in Ushuaia in a great location. The beds were really comfortable, there was ample storage, and the hotel benefitted from a roof top restaurant with good views of the bay. Would thoroughly recommend.

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73nigelf

3/5Tripadvisor· 8 months ago

Nice, comfortable hotel well positioned in the centre of town. Food in the restaurant is good and the views are great. We had a room in the front on the third floor and unfortunately all the local lads think it's a great idea to remove the baffles from their motorbikes' exhausts and speed up and down the main road outside the hotel all through the night (and I mean all through - these lads don't seem to need sleep) so unfortunately our experience was marred by three very disturbed nights!

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Hoyausum

5/5Tripadvisor· 8 months ago

We spent 4 nights and was satisfied with the stay and services. In particular, the staff were helpful and friendly. We have joined an early excursion and they were willing to serve breakfast to us by 5:45 am. The restaurant at 4th floor was kind and tried their best to meet with needs of the guests. The front desk staff Javier and Ailin were great and Martin was superb who served us decently the early morning breakfast. Please relay our appreciation for their dedicated service which deserved recognition. We shall stay again next time at this end of the world

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ponchoreal

5/5Tripadvisor· 9 months ago

Great central location, comfortable room and great friendly and helpful staff. It’s staff that all makes a hotel in our opinion. Happy staff reflects how hotel treats their staff. The staff were sympathetic to us since our luggage was lost and we even needed to lounge around the next day while waiting for our voyage to Anatartica.

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watchfulbaker

5/5Tripadvisor· 8 months ago

Wonderful place to stay while visiting Ushuaia. Cynthia was especially helpful during our check-in and during our stay. The rooms were very nice and the upstairs lounge was extremely comfortable. The breakfast buffet we especially great. We stayed at several hotels during our stay in Ushuaia and my partner and myself agreed that, Lennox Hotels was the best. Will definitely stay here again next time we visit the area.

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andycM1842YO

5/5Tripadvisor· 7 months ago

Central, smart and with fantastic view from the restaurant. |Very comfortable, beautifully decorated and with helpful and friendly staff, perfect for our 3 night break in Ushaia. |We had a sea facing room which was quiet apart from the local youth who like racing motorbikes round the city at night - but not the fault of the hotel! |Would recommend the Lennox !

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CalgaryGirl26

5/5Tripadvisor· 7 months ago

Lovely small hotel. Centrally located. Wonderful staff. Cynthia was especially helpful. Nice restaurant and lounge on the fourth floor. If you have a wait for your flight you can wait there. Pretty view of the harbor.