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Pratistha Jagratara (Frentis)

4/5Google· 3 months ago

Stayed at Deluxe Balcony room type. The room was mid, but the balcony was a plus point. Dorect view to the pool. The breakfast buffet variety was limited and already emptied at 9 (must ask for a refill first). The service could be described as slow, but this is considered to be normal in Central Javanese culture. Just be patience. On the other hand, the location is great! Only a half mile away from one of the greatest gelato joint in Jogja. Located on the hypest street in Jogja, many call it as the Seminyak of Jogja.

VD

Valentina Becker Dañobeitia

1/5Google· 3 months ago

I genuinely don’t understand how this hotel has a rating above 4.0. The room looked nothing like the photos. The entire property is old, poorly maintained, and in desperate need of renovation. There were hygiene issues everywhere: dirty towels, stained and burned bed sheets (even after they were replaced), a torn pillowcase, mold on the bathroom ceiling and around the shower, rusty fixtures, dirty drains, and an old air conditioner. I was moved to another room after reporting the issues, but unfortunately many of the same problems were still there. This is clearly not an isolated room, it seems to be a property-wide issue. The only positive part of my stay was the front desk staff. They were polite, professional, and genuinely tried to help. They moved me to another room, but unfortunately the same issues were still present. The staff deserves recognition; the property does not. The problem seems to be the management, which does not appear to be investing enough to keep the building and rooms at even a basic standard. That’s a shame, because the hotel’s concept is unique, charming, and different from others in the area. It has great potential, but without proper maintenance, that potential is being wasted. I truly hope the owners invest in the property, as it could become a fantastic place to stay. If you’re staying in this area, I would recommend choosing the hotel next door (Greenhost) It opened in 2014 and is in excellent condition, proving that age is not an excuse. You can immediately tell when a property takes pride in offering a clean and well-maintained experience.

S

scottsworld

4/5Tripadvisor· 5 months ago

We had a nice stay in this hotel. Like most buildings in tropical climates there is some ageing and decay over time… Mostly cosmetic little things. So the pictures are a little bit better than the real reality.|The room was nice. Good lighting (unusual for Indonesia). Little balcony with a pool view was nice.|Super hot hot-water in the shower 24/7!!! |Air air-conditioning worked well. TV had lots of channels and options.|Breakfast was largely Indonesian and was good.|Some staff struggled with English, but nothing too bad. As usual, everybody is warm and friendly and genuine.|Shout out to Rio, our favourite employee! 💖

TM

Trip.com Member

4/5Trip.com· 3 months ago

There were bugs in the room and the sink was nearly off the wall but other than that it was nice in a great location

LH

Lee Sang Hui

4/5Google· 2 months ago

Room is comfy. Aircon took some time before you can feel it. But there are some ants in the room.

TM

Trip.com Member

1/5Trip.com· 10 months ago

it was the worst hotel in Indonesia.the picture is totally a scam. the hotel is too old and super dirty.water was not flushed so I changed the room, the bedding smells like an old rotten duster and humid. tower in the bathroom also color of grey which was supposed to be white. there were dead cockroach carcass on the sink. I booked it for 2days, but I just ran away after the first night. I could't stand the smell of the bedding all night. 😱

TM

Trip.com Member

4.5/5Trip.com· 10 months ago

This was my first time staying at Heritage Hotel Indies Prawirotaman. The design carries a unique heritage touch while still offering all the modern comforts. The room was spacious, clean, and well-maintained. Service was efficient and polite throughout my stay.Its location in Prawirotaman is convenient, with many dining options and cafés just a short walk away. Overall, a pleasant and memorable stay.

L

LYD

3/5Google· Edited a year ago

I didn’t enjoy my stay. Tidak suka heu The building looks grand and impressive, it must’ve been amazing when it first opened. But now, it clearly feels like it’s not well-maintained. The wardrobe was dusty. They use wooden furniture with a duco finish, which looks nice but is hard to maintain and it shows. No soap was provided. Breakfast was disappointing: very limited options and many items ran out quickly. Even kids were charged, but there wasn’t much for them.