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Margaret Lim

5/5Google· 2 months ago

I stayed at this hotel after mixing it up with the other one at Siam. But I’m glad I did. The hotel was clean and gave me several restful nights. The location was really teeming with 7-11s so there was no fear if you wanted a snack or a cold drink! Plus, all along the way, there were small roadside stalls for a late meal. The only issue (for me) was the walk from the BTS to the hotel. It’s a bit of a walk, but manageable if you’re not carrying too many things. Having said that though, it’s literally 1 BTS stop away from MBK, Siam Paragon and Siam Discovery. The hotel also offers a free tuk-tuk service to BTS Ratchathewi or MBK. Breakfast at the hotel is a simple buffet spread but the hotel is literally a hop and skip away from some quaint cafes. Th staff were friendly and it was a overall, a lovely stay. Just note that if you stay at Room 416, your verandah and part of your room (if you open your curtains) is visible from the lift area. Thank you for giving me such a lovely time Vela Be Bangkok Ratchatchewi 🙏

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niranjankumarg2023

1/5Tripadvisor· a month ago

I stayed at this hotel with my friend for one night on a twin-sharing basis on 18 August 2026. While the stay itself was okay, the experience at the time of check-out was extremely disappointing. At check-out, we were asked to wait at the reception because the staff wanted to inspect the room. After some time, they brought a bedsheet and pillowcase with light-blue stains and claimed that we were responsible for them. The bedsheet was already wet when it was shown to us. We politely explained that we had not brought or used anything that could have caused the stains and that we had not damaged or stained the linen. Despite this, we were pressured to pay THB 500 as a cleaning charge. The reception staff were neither accommodating nor helpful. A staff member named Grace, who had been on duty since the morning, was particularly rude and unprofessional. I explained to her that I have been working in the hotel industry for 31 years and understand the proper procedures and responsibilities when dealing with guests and hotel property. However, our explanation was not taken into consideration. Another receptionist, Keaw, also supported Grace's decision and insisted that we pay the cleaning charge. What was even more disappointing was that neither of them showed any willingness to listen, apologize, or resolve the matter fairly. Instead, we were pressured into making the payment. Based on this experience, I would strongly advise future travellers to think twice before choosing this hotel. The hotel may extend its services to guests before receiving their business, but once the business is secured, the way guests are treated can be very disappointing. Such an experience can seriously affect an otherwise pleasant holiday. I hope the hotel management takes this feedback seriously and reviews the conduct of its reception staff and the way such disputes are handled. Guests deserve to be treated with respect, fairness, and professionalism.

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aeint khwar nyo

5/5Google· 6 months ago

I originally booked for 4 days, but ended up extending my stay to 6 days because I was really happy with everything. The room was clean, quiet, and super comfortable to relax in. Even the corridors were well-maintained and clean. The decorations were really cute, and I loved the small details—like the toiletries with little messages on them. Even the mugs were adorable, I liked them so much I actually bought one 😄 There was also space to hang clothes, and you can borrow an iron, which was really convenient. The staff were friendly and always helpful throughout my stay. The only small downside is that it’s a bit of a walk from the train station, so it might not be the most convenient for elderly guests. But location-wise, it’s still great—there are plenty of 7-Elevens nearby, and even a wet market, so it’s easy to find everything you need. Overall, I had a really satisfying 6-day stay and would definitely come back again next time 💛

TM

Trip.com Member

4.5/5Trip.com· 4 months ago

My family of six stayed at Vela Be Bangkok Ratchathewi for three nights (3 rooms) last week, and we had an enjoyable experience overall. We have no regrets choosing this hotel.The location is very convenient, about 700m from Ratchathewi BTS Station. There are plenty of eateries, 7-Eleven outlets, and massage centres just outside the hotel, all within easy walking distance. The room was clean and of a decent size. Basic amenities were sufficient. However, it would have been more convenient to have a kettle in the room, instead of needing to go down to the lobby for hot water and using the microwave.During our stay, the hotel shuttle service was not operating for four days due to the driver being unwell, which was slightly inconvenient.The reception staff were pleasant, polite, and helpful throughout our stay.Would I return? Yes. I would also recommend this hotel to other travellers. It offers good value for money at approximately USD 43 per night, especially considering its location and cleanliness.

TM

Trip.com Member

3.2/5Trip.com· 5 months ago

VELA be Bangkok Ratchathewi is a hidden gem that strikes a perfect balance between modern chic and authentic local charm. During my recent stay, I was immediately struck by the hotel’s minimalist yet warm aesthetic. Nestled in a quiet alley just a 7-10 minute walk from the Ratchathewi BTS Station, it offers a peaceful retreat while keeping the bustling energy of Siam and Pratunam within easy reach.Comfortable Rooms & Exceptional SleepThe highlight of the room was undoubtedly the sleep quality. The mattress and pillows are exceptionally plush—often cited by guests as some of the most comfortable in Bangkok. My room was immaculately clean and thoughtfully designed with:• Smart TV for easy streaming.• Reliable, high-speed WiFi.• Daily housekeeping that maintained a high standard of hygiene.Seamless Service & Thoughtful AmenitiesThe hospitality here feels genuine. The staff are incredibly accommodating, and the free electric tuk-tuk shuttle to the BTS station is a lifesaver in the Bangkok heat. Other appreciated touches included the 24/7 complimentary coffee/tea station in the lobby and the convenient luggage-weighing scale—perfect for those planning a shopping spree at nearby MBK or Platinum Fashion Mall.Location & Local VibeWhile the hotel is in a "slower" part of the district, stepping around the corner reveals a vibrant local scene. There are multiple 7-Elevens nearby and an abundance of affordable street food stalls and massage shops that provide a much more authentic experience than the typical tourist traps.Minor Considerations• Space: Like many boutique hotels in central Bangkok, the rooms (especially the Smart King) are cozy. If you have large suitcases, you might find it a bit tight.• Sound: Soundproofing could be improved, as noise from the hallway can occasionally drift into the room.Overall Verdict:With its stylish design, superb breakfast buffet, and top-tier service, VELA be Bangkok Ratchathewi offers incredible value for money. It is an ideal choice for travelers who want to be near the city center without sacrificing the quiet, local feel of a traditional neighborhood. I would certainly return for those pillows alone!

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Bella Bella

5/5Google· Edited 7 months ago

1/ Location - Located in central Bangkok, in the Ratchathewi area. There’s ongoing construction nearby (expected until around 2030), so traffic can be a bit inconvenient. I recommend taking grab bike/BTS instead of car or taxi to avoid traffic jams during peak hours. - ~500m walk away from Ratchathewi BTS station. From Suvarnabhumi airport, you can easily take the Airport Rail Link to Phaya Thai station -> choose skywalk to switch to BTS -> get off at Ratchathewi BTS station -> take a 10 min-walk to the hotel. This route is both budget friendly (~50 bahts/person for 25km) and time-saving (~1 hour) compared to taxis/grab cars. - Located deep inside a small alley (~400m from the main road), so it’s quiet and not affected by construction noise, with plenty of local eateries, 7-eleven stores, and a local market nearby. Very convenient overall. 2/ Cost: we booked one month in advance for an early February stay and got a great deal: ~9.1k bahts for 2 rooms of 4 people for 4D3N. That's ~760B/day/person, a really reasonable price considering how centered this hotel is. No unexpected extra charges during our stay. 3/ Rooms - Clean but quite smaller than expected even though we booked the 28m2 room with a balcony. If you stay with your partner just go for the one with the balcony since it feels airier and spacious for drying clothes, with only a small price difference. - Amenities include a mini fridge, a mini locker, an LCD TV (with free access to Netflix), a clothes rack (not a full wardrobe), a strong hair dryer, and basic toiletries. - A big plus: the sink area is separated from the toilet/shower, which feels more hygienic and convenient when sharing the room. - The main downside is poor soundproofing, as hallway noise can be heard easily. It may get noisy at night if the floor is busy, though luckily our stay was quiet despite being fully booked. - Some rooms (like room 415 where I stayed) have a slightly awkward layout where people in the corridor can see the balcony area, which reduces privacy a bit. Make sure to note it when booking. 4/ Other facilities - A small restaurant on the ground floor and a coffee counter on the 1st floor in case of morning coffee or quick meals. - A small but clean pool, though I rarely see guests using it. - No iron in the room but you can borrow one from the reception free of charge. 5/ Service: - All the staff here was super friendly and helpful, from security guards to receptionists and janitors. I asked for the iron and room slippers and they brought them to my room quickly. They were also happy to recommend nearby shops and currency exchange places. - Their English was pretty good so we didn’t have any problem when communicating. Conclusion: Great value for money and a very pleasant stay overall. Highly recommended among centrally located hotels in Bangkok.

TM

Trip.com Member

4.7/5Trip.com· 3 months ago

Really enjoyed my stay at VELA be Ratchathewi. The room was clean, the bed was comfy, and the staff were welcoming. It's in a quiet spot but still easy to get around Bangkok with BTS nearby. Nothing overly fancy, but everything was smooth and comfortable. Good value overall.

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Shoira T.

3/5Google· 6 months ago

It was very hard to fall asleep here. Our room was on the second floor facing the street, and there was zero soundproofing. I could hear everything: cars passing, bikers, and people talking outside. It felt like a punishment for not paying more for a garden-view room. Because of the noise, I couldn't fall asleep until 1:00 or 2:00 AM. ​Expectations vs. Reality I had high expectations because of the 4-star rating and the photos on Google. However, the pictures are misleading. They were taken with bright lights and blur to make the hotel look much nicer than it really is. In reality, the hotel is much simpler. Also, the pillows were very high and uncomfortable; I had to sleep without them to avoid hurting my neck. The cleanliness was only "okay." It was not super clean because there were spots on the walls and the bathroom floor drain was dirty. After this hotel i stayed in a real 4 star hotel and paid only 25 euros, the experience was much better and on a completely different level. On a positive note, the staff were very polite and helpful. And thai phad on breakfast was very delicious. I think hotels should be more honest with their photos so guests are not disappointed.