Hotel Clarks Shiraz

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Rajkumar Rathor

5/5Google· 2 months ago

Had a wonderful dining experience at clark Shiarz hotel mugal room Restaurant. The food was absolutely delicious, with excellent taste and presentation. The staff was courteous, attentive, and provided outstanding service throughout our visit. And specially thanks mr. harendra ji for great service The restaurant ambiance and atmosphere were fantastic, creating a perfect setting to relax and enjoy the evening. Highly recommended for great food, excellent hospitality, and a memorable dining experience.

TM

Trip.com Member

3.7/5Trip.com· 10 months ago

This was our second stay after 2022-23. This time stay was disappointing primarily due to poor service management. On arrival, no one assisted in picking up or carrying luggage to the room. After check-in, I called for drinking water, but despite repeated follow-ups, it took almost one hour for water to be delivered to the room.Most of the hotel staff appeared to be completely occupied with managing a marriage ceremony and a conference being held simultaneously at two different grounds within the property. While events are understandable, regular in-house guests should not be made to suffer due to poor prioritization and staffing.What makes the experience worse is the pricing. The room tariffs are higher than reputed five-star hotels like the Taj in Agra, but the service standards fall far short of even basic hospitality expectations.I would think twice before choosing this property again.

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Vikrant Lakhanpal

5/5Google· 4 months ago

⭐⭐⭐⭐⭐ A Memorable Father-Son Stay at Hotel Clarks Shiraz, Agra I recently stayed at Hotel Clarks Shiraz, Agra with my father, and it turned out to be a very pleasant and memorable experience. Right from check-in, the staff made us feel welcome and comfortable. We were looking forward to spending some quality time together, and the hotel provided the perfect setting for a relaxed holiday. We enjoyed watching a movie, exploring the property, and simply unwinding together. One of the highlights of our stay was the food. We had both breakfast and dinner at Checkers Restaurant, where the buffet spread offered a good variety of dishes. The restaurant team, led by Mr. Wakeel Ansaree, did an excellent job in ensuring guests were well looked after. A special mention for Chef Ruby, whose efforts were reflected in the quality and taste of the food. We were also impressed by the cheerful and attentive service provided by Mehakpreet and Arbaaz, who always served with a smile and made us feel genuinely welcome. We also spent an enjoyable evening at the Palace Bar and Terrace View Bar. The ambience and views added to the experience. Mr. Vijay Rajput, the bartender, stood out for his friendly nature and professional service. We would also like to appreciate Mr. Amit, whose prompt and courteous service made the evening even more enjoyable. What I appreciated most about Clarks Shiraz was the warmth of its people. Good facilities are important, but it is the staff who create lasting memories, and the team here certainly did that for us. Thank you to everyone at Hotel Clarks Shiraz for making our father-son trip so special. I would be happy to recommend this hotel to anyone visiting Agra and hope to return again in the future.

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mymahendran

4/5Tripadvisor· a month ago

Pros: Excellent location — very close to the Taj Mahal and easy to access.|Serene atmosphere with a lot of greenery around the property.|Rooms were clean, tidy, and quiet — no complaints there. Cons: Drinking water is provided as only two 600ml glass bottles, which isn't enough after a day out in Agra's heat. We had to call room service repeatedly for refills — larger or more bottles would help a lot.|We felt Indian guests were treated with noticeably less warmth than foreign guests — we weren't even offered the welcome drink, despite paying the same rate.|At breakfast, water isn't refilled at the table — it's served in a glass as if it were a food item, and you have to fetch it yourself when needed.|The receptionist lady (seemed new) wasn't very welcoming — could use some training on guest interaction.|The coffee at breakfast was genuinely poor — the weakest part of the whole stay.|Security checks at entry felt incomplete — they only checked underneath the car with a mirror, but never checked the boot or the inside of the car. Not sure what the point of the check was if it's only partial.

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Gagandeep Singh

4/5Google· 3 weeks ago

The location is excellent, surrounded by lots of greenery, making it a peaceful and relaxing stay. The pool is beautiful, and the buffet was great with a good variety of food. The only downside was the room service. It was extremely disappointing—they eventually stopped picking up the phone for room service orders, which affected the overall experience.

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anmol bansal

5/5Google· 2 months ago

I had dinner at The Mughal Room, Clarks Shiraz. The ambiance was beautiful and created a very pleasant dining atmosphere. The food was absolutely delicious. A special thanks to Mr. Harvendra, he was humble, courteous, and attentive throughout our visit. His excellent service is truly appreciated.

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Anurag Bajpai

5/5Google· 8 months ago

A Grand Experience at Clarks Shiraz! ⭐⭐⭐⭐⭐ ​I recently attended a wedding at Hotel Clarks Shiraz, and it was truly an unforgettable experience. From the hospitality to the atmosphere, everything was top-notch. ​The Highlights of My Stay: ​Culinary Excellence: The food was absolutely awesome. There was an incredible variety of dishes, and every single one tasted authentic and fresh. It was easily the highlight of the wedding celebrations! ​Stunning Views: We dined at the Mughal Restaurant, and the view from there is simply lovely. It adds such a regal feel to the entire dining experience. ​Impeccable Service: Both the general hotel staff and the room service team were outstanding. They were prompt, professional, and went out of their way to ensure we were comfortable. ​Perfect Location: The hotel is situated in a great spot, making it easy to access while still feeling like a grand getaway. ​Verdict: Whether you are attending a grand event like a wedding or just visiting for a getaway, I highly recommend Clarks Shiraz. I can't wait to visit again!

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amitgE5668DL

5/5Tripadvisor· 3 weeks ago

Mohit and Sunil are exceptional in service. Both at the checkers and the Mughal room. |The food and the drinks are good and true to the flavours promised. The property is good and the restaurants are even better. The Mughal room offers live music. We loved the place to stay.