Sure Hotel by Best Western Annecy: Spa & Location

Name: Sure Hotel by Best Western Annecy
Address: 138 Rue des Pâquerettes, Annecy, 法国

Sure Hotel by Best Western Annecy: Spa & Location

Reviews from

Trip.com Member

5/5

Trip.com· 10 months ago

Sure Hotel Annecy offers a convenient stay with ample parking space and an EV charging station, which is very helpful for travellers. The room was a bit small, though this seems to be quite standard for hotels in the area. Overall, it was a comfortable and practical base for a night in Annecy.

John Doe

1/5

Google· 11 months ago

Stayed away if you want a clean room. When I got there at 10 pm, the room was not ready. I had to wait. After I went to the room, I noticed it uncleaned and the bed was not used. It was obvious the room was used and not made properly. I went back to the front desk and asked for another room. The staff said "I know the room is not OK. I just wonder if you are gonna take it". That was so ridiculous and unprofessional.

Marcin Mazurek

1/5

Google· 11 months ago

AVOID AT ALL COST!!! This hotel is a total scam - the advertised facilities are not included, and even using sauna costs 68 EUROS PER HOUR! It's definitely cheaper to go to a proper sauna place in town. Don't be tricked, and instead go for ANY alternative. It’s far from the centre, rooms are tiny, and the staff is rude.

Response from the property

Dear Marcin, We are sorry that your experience did not meet your expectations. We would however like to clarify that our wellness area is a fully private space, reserved exclusively for guests who book it, and that its additional charge is clearly indicated. It is therefore not comparable to access to a shared public sauna. We regret that you felt misled, as transparency regarding our services and rates is very important to us. We are also sorry that your interaction with our team did not reflect the warm and attentive service we aim to provide every day. Kind regards, François

Tudor Iliescu

5/5

Google· a year ago

The rooms were clean and the cleaning staff was really nice and helpful. The rest of the staff was nice as well. Breakfast is good, varied and good quality products. I also played pool and pinball, they were fun but the pool table is not the greatest. The hotel is a little bit far from city center but you can walk or take a bus

Response from the property

Dear Tudor, Thank you very much for your comment. We are happy to read you and we hope to see you again in our etablishment. All the team say you again thank you. Best regards, Marion

Clive Cheetham

5/5

Google· a year ago

Clean room & shower room, comfy bed, very helpful and friendly staff - I had breakfast 2 mornings, good quality and a varied selection of continental and also scrambled eggs, bacon, frankfurters and delicious pastries! I travelled in by bus from Annecy Gare Quay Nord to Espace Vallon bus stop and it's a few minutes walk from there. I'd certainly recommend this hotel and it's very competitive room rates - thanks very much indeed for a delightful stay!

Tina F

3/5

Google· a year ago

What can I say. Staff was friendly and helpful. Rooms are TINY! Small bed..maybe a full size? Night stands were small cheap wooden pieces. Looked hand made... you can see them in the picture. There was a small refrigerator but not plugged in and nowhere to do so.

Response from the property

Dear Tina, We are sorry that your stay was not what you expected for. We take into account about your remarks. Best regards, Marion

M Harrison

5/5

Google· 2 years ago

Nice hotel close to autoroute for easy access. There is plenty of free parking. The room was very clean and comfy. Reception is very helpful for local activities and places to see. The hotel is not in the city centre, but you can get the number 3 bus (free in July and August) to the city centre, it takes 9 minutes. Or if late at night a Bolt or Uber is €10. Parking in the city centre is quite pricey.

Response from the property

Dear M.Harrison, Thank you very much for your compliments. We are very happy you had a great time during your stay. We hope to see you again for a next trip in Annecy. Best regards, Marion

Sara J. T

1/5

Google· Edited 8 months ago

Located next to the highway,making it too noisy to sleep with the windows open. There are hidden charges for everything, and the entire place has an unpleasant smell. The shower was broken, and the air conditioning was turned off to cut costs. While parking is free, they disclaim responsibility for any damage or theft. There is no manager on site. Do yourself a favour and avoid this hotel

Response from the property

Dear Sir, Dear Madam, We are sincerely sorry that your stay did not go as you would have liked. We apologize for any inconvenience you may have experienced. This morning, management was present to answer your questions and questions. I remain at your disposal. Sincerely, Marion

Where can I eat near Sure Hotel by Best Western Annecy?

The hotel has its own restaurant and bar, so you can dine on site without going far. For a change of scene, the center of Annecy, about 2 km away, has many dining options around the old town and canals. You can also try the Annecy Food Tour, a full French meal experience, to sample local dishes. The hotel's restaurant serves a buffet, and the bar is a good spot for a drink. Since the hotel is in a residential area, planning to eat at the hotel or in the center works well.

What is the area around Sure Hotel by Best Western Annecy like?

The hotel sits in a residential neighborhood in Cran-Gevrier, a short ride from Annecy's center. The old town, with its canals and bridges, is about 4 kilometers away, as is Lake Annecy. You can walk to the La Chapelle bus station in about half a kilometer to reach the center. The hotel has its own restaurant and bar, so you have dining options on site. For exploring further, the mountains are about 5 kilometers away, good for day trips.

How do I get to Sure Hotel by Best Western Annecy from the airport or main train station?

From Annecy train station, the hotel is about 3 km away, a short taxi or ride-hailing trip. The nearest bus stop, La Chapelle, is just 0.5 km from the hotel, so you can also take a local bus and walk the rest. If you fly in, Annecy-Haute-Savoie-Mont Blanc Airport is 5 km away, and Geneva Airport is about 40 km, so a pre-booked transfer or taxi works well. The hotel is close to the A41 motorway, making it easy to reach by car from the station or airport.

What's there to do near Sure Hotel by Best Western Annecy in the evening?

In the evening, you can stay at the hotel and enjoy its own bar and restaurant, which serves a buffet. For a change of scene, the sights of Annecy are a short trip away: Église Notre Dame de Liesse is 2.0 km, and the Musée-Château d'Annecy, Palais de l'Île, Le Pâquier, Jardins de l'Europe, and Pont des Amours are all about 2.1 to 2.4 km from the hotel. A taxi or ride-hailing service can get you there easily. Once in the old town, you can stroll along the canals and bridges, and find a place for a drink or a meal. The hotel's location is also close to the Annecy Segway Tour, which can be a fun way to see the area in the evening.

Is Sure Hotel by Best Western Annecy a good base for exploring Annecy?

The hotel is a good base for exploring Annecy, though the main sights are a bit of a trip away. The old town and lake are about 4 kilometers from the hotel, so you will want to drive, take a taxi, or use a ride-hailing service to get there. The nearest sights, like Église Notre Dame de Liesse, are about 2 kilometers away, a pleasant walk or short ride. For a closer option, La Chapelle Bus Station is just 0.5 kilometers away, which can connect you to the city center. The hotel's own restaurant and bar are handy for meals after a day out. With the lake and mountains nearby, it is a practical spot for day trips.

Sure Hotel by Best Western Annecy

You might want to ask

Good to know

Amenities

Property amenities

Room features

Room types

Amenities

Guest reviews

Create your own trip to Annecy

More hotels near Sure Hotel by Best Western Annecy

Sights near Sure Hotel by Best Western Annecy

Things to do in Annecy

Guests like

Guests mention

Guest reviews (8)

Frequently asked questions about Sure Hotel by Best Western Annecy

Things to do in Annecy

Sights near Sure Hotel by Best Western Annecy

Guests like

Guests mention

More hotels near Sure Hotel by Best Western Annecy

About

You might want to ask

Good to know

Amenities

Property amenities

Room features

Room types

Guest reviews

Create your own trip to Annecy

More hotels near Sure Hotel by Best Western Annecy

Sights near Sure Hotel by Best Western Annecy

Things to do in Annecy

Guests like

Guests mention

Frequently asked questions about Sure Hotel by Best Western Annecy

Things to do in Annecy

Sights near Sure Hotel by Best Western Annecy

Guests like

Guests mention

More hotels near Sure Hotel by Best Western Annecy