Hilton Auckland

TM

Trip.com Member

5/5Trip.com· 6 months ago

Location is great right next to the harbor and walking distance to the Sky tower. Very clean and comfortable, perfect place after a 14 hour flight.

BM

bailey moore

5/5Google· 2 weeks ago

Great location to explore Auckland. And perfect if you are getting on a cruise, can be very crowded on cruise day though if you aren’t getting on. All staff were extremely friendly. I arrived early from airport and they were very accommodating getting me a room as soon as possible. Great sunset views if you are on the side that is opposite of cruise ships and ferry boats

K

Kaapstad123

5/5Tripadvisor· 2 months ago

We had the most amazing buffet breakfast at Fish Restaurant at the Hilton Auckland this weekend, town days in a row! We were celebrating our anniversary with our young adult children, and the team made it feel extra special. The buffet was fantastic, with such a great selection of delicious food. The kids absolutely loved it — especially the pancakes! 🥞 Everything was fresh, beautifully presented and delicious. We also really appreciated the coffees, such a lovely and generous touch, and they were absolutely delicious! ☕️ A wonderful way to celebrate our anniversary together. Thank you to the Fish team for making our morning so memorable. We’ll definitely be back! ❤️

RL

Renee Leplaw

3/5Google· a week ago

There was nothing terrible about our 2 nights at the Hilton Auckland, however there was nothing outstanding either. The location is great. Although it lacked the atmosphere that I expected giving the prime location, and the cost. It felt more like a conference location rather than a luxury hotel location. The room was spacious and clean. The TV was not a smart TV and we could not connect to any streaming services. The bathroom was nice and clean. The shower was small, especilaly given the size of the bathroom. The tiles on the balcony area are cracked. There was very little milk provided for the in room coffee/tea. The concierge we lovely but we did not find any other staff overly helpful. The buffet breakfast was ok. The food itself was fine. The the location is lovely. However the food ran out a few times and took a while to be restocked. I had to ask for plates cause they had run out. The service over all was pretty slow and porely organised. It was not the Hilton experience I had expected.

KK

Karen Klein

5/5Google· 3 weeks ago

If you want to travel by ferry or be close to some nightlife, this is a good hotel. The rooms are a little dated but how much time will ypu spend in there? The staff is excellent and the breakfast is really good! Plus, they opened the window doors and the breeze from the bay came in and was amazing to have while sipping a coffee and eating some delish food!

TJ

T J

4/5Google· a month ago

The location is great, such a calm vibe and views for days. The hotel is so well appointed and outside of the actual room, it’s very much a 5 Star hotel. The room is on the cusp of being outdated however. Globes out, no salts or bath items (and I really appreciated the bath). The bed was weeks away from retirement, but all in all neutral. Room service food was hot and nice but breakfast was a let down. Went a menu item not full and regret that. Coffee (the most important thing), was great. Very happy with that. For the price, I’m underwhelmed but as a hotel it’s ticking a lot of boxes. Maybe standard cost for NZ?. We will see over the week.

SR

Stacey Rimene

5/5Google· a month ago

We went to Le Petit experience in the weekend and the whole experience was absolutely awesome! Having only 4 tables of 6 made it feel more cozy and easier to interact. Each course was so delicious and presentation top notch. The small chefs were amazing too and loved the comedy bits too (still laughing about the pig). Kudos also to all the chefs, small and large, service team... amazing! Thank you!

DM

Denis Melia

5/5Google· a month ago

★★★★★ Fantastic stay – exceptional staff and location I had a fantastic stay at Hilton Auckland and would highly recommend it. The location on Princes Wharf is superb — right on the waterfront, next to the ferry terminal and within easy walking distance of the Viaduct, restaurants, bars and central Auckland. (Auckland NZ⁠) What really stood out, though, was the staff. Everyone was incredibly friendly, helpful and professional, and nothing seemed too much trouble. A special mention must go to the Concierge team, particularly Yveline and Gustavo, who both went above and beyond throughout my stay. Their help, knowledge and willingness to assist really made a difference and are a credit to the hotel. The food was also excellent. The breakfast buffet is highly recommended, while room service was consistently very good. I also had a lovely meal at FISH Restaurant, which was another highlight. The hotel’s waterfront setting makes dining there particularly enjoyable. (Hilton⁠) The only minor criticism would be the gym — it is a little small and some of the equipment is showing its age. That said, it is perfectly usable and certainly didn’t detract from an otherwise excellent stay. Hilton does have a fitness centre and outdoor lap pool. (Hilton⁠) Overall, a 5-star experience. Excellent location, fantastic food and, most importantly, genuinely outstanding staff. I will definitely be returning to Auckland Hilton!