Fyn Hotel

S_

s _kovva

5/5Google· a month ago

Had a great stay at Fyn Park Hotel. The staff were friendly and helpful from check-in to check-out. Our room was new, spotless and very comfortable. The free snack bar was a nice touch, and the complimentary shuttle to the nearest metro station made getting around the city easy. Everything was good, and I'd happily stay here again and recommend it to families and travellers

GM

Gloida Martinez

5/5Google· 6 months ago

We had an amazing stay at this hotel! Everything was clean, comfortable, and well-maintained, which made our experience even more enjoyable. Special thanks to Pew and the cleaner guy(i forgot gis name) for being kind, accommodating, and attentive, he truly made our stay extra special. Highly recommend this place!

D

Daniela

1/5Google· 3 months ago

This review is not about the hotel itself, but about the receptionist who handled our stay. We checked in on 26 June 2026 and checked out on 29 June 2026. Management should be able to identify the staff member based on those dates, especially the interaction at reception on 29 June around 1:00 PM (Bangkok time). Before our arrival, we contacted the hotel several times through Agoda because we needed a late check-out due to our evening flight. We specifically wanted to arrange this in advance to avoid any issues on arrival. Despite repeatedly explaining this, we mostly received automated responses telling us to discuss it at the reception. Eventually, we were told that a late check-out should be possible and could be paid for at the hotel. When we arrived, the receptionist showed no interest in helping us. She repeatedly dismissed our questions instead of trying to find a solution or explaining the situation. In the end, a late check-out suddenly became possible after all, but we were charged 600 THB for only a few extra hours (4 hours), which was half the price of the entire night's stay. We also did not receive the Garden View room we had booked. Instead, we were given a different room labelled as a "Spare Room." The most disappointing part happened on our departure day. While we had paid to stay until the afternoon, extensive construction work started directly below our room. The noise from workers breaking up the floor with heavy tools was so loud that it was impossible to relax or even have a normal conversation. This completely defeated the purpose of paying extra for the late check-out. I went to the reception to complain. Instead of apologizing, showing empathy or offering any solution, the receptionist was dismissive and indifferent. There was no attempt to resolve the issue, no apology for the construction, and no effort to make the situation right. During check-out, she did not even come to speak with us personally. The hotel itself was acceptable, but the complete lack of customer service from this receptionist turned what should have been a pleasant stay into a very frustrating experience. Professionalism, empathy and basic problem-solving skills are essential in hospitality, and unfortunately we experienced none of them.

TM

Trip.com Member

2.7/5Trip.com· 5 months ago

It’s a hotel located in the city center, but if you’re visiting Thailand for the first time or are not very familiar with Thai culture, you may want to avoid this area. It’s extremely local and the traffic is unbelievably heavy. The hotel is close to shopping malls, but the neighborhood is mainly local Thai residents, and not many people speak English, which can make communication difficult for foreign tourists.The accommodation itself is decent for the price paid. They provide a tuk-tuk shuttle service, but after 1 PM you may have to wait quite a long time because of the severe traffic.One concerning issue is that whenever the BTS train or large trucks pass by, you can actually feel the room shaking. Honestly, that part was quite scary.

CB

Cherry Brown

1/5Google· 4 months ago

Booked it last minute for a 1 night stay. Room is mediocre and the ground does shake. The first time it happened I thought it was an earthquake, so I went downstairs to wait for my food delivery instead of staying in the room. I sat in the seating area outside of the hotel. Apparently it was a smoking area because a man came and smoked. A few minutes later he came back to smoke again but this time seemed to be hostile towards me and the fact that I was sitting there. He took out a hand held fan and started fanning the smoke in my face, presumably, so I would leave. When my food arrived and I was going inside, he immediately went into the hotel as if his job was done. I’m not sure if he was an employee of the hotel but I believe he was and he was wearing the attire. I was surprised to be treated by an employee this way. There is no harm in sitting outside of the hotel and I don’t care about smoking so this treatment was so disturbing to me. Anyways, for the same price I can get a room that doesn’t shake every hour and has four pillows and a nice seating area outside of the hotel. Also, there was someone on the floor who had halitosis that could be smelt from the hallway and in the morning it permeated into my room. Note: If the hotel wants to reach out to me, I am happy to talk.

TM

Trip.com Member

5/5Trip.com· 6 months ago

I had a really great stay here. The hotel is definitely worth the price. The room was clean, well-organized, and smelled nice, which made me feel comfortable right away. The staff were friendly and helpful throughout my stay. The location is also convenient, with easy access to transportation and nearby food options. Overall, I’m very impressed and would definitely stay here again.

AR

Adi Dela Rosa

3/5Google· 6 months ago

I’m currently staying here at the moment and the building is literally shaking every few minutes. Not sure if I can sleep tonight. Glad I only booked 1 night! Bathroom layout was probably designed for efficiency, shower area can feel a bit claustrophobic. Hotel is on a main road so you can hear traffic noise and all the sirens outside the building. On the upside, room is super clean and over all interiors look new.

LM

Laura Mason

4/5Google· 9 months ago

The room was clean and spacious but do be aware if you are staying on the road side, it is loud as it is a main road. It didn’t really bother us through the night as we are not light sleepers. The staff were very nice and we used the free tuk tuk service. They offer complimentary tea, coffee and bakery items in the lobby which is nice. The location is good as the hotel is not far from the train line to get into the centre of Bangkok.