Holiday Inn Bangkok, an IHG Hotel

BT

Belinda Toi

4/5Google· 2 weeks ago

Great Stay at Holiday Inn Bangkok! As loyal members, we've stayed for 7D6N starting from 8th Oct and once again, it a very memorable experience. The Reservation team was understanding and helpful during our interactions with them while we were trying to get our booking done. Our requests and preferences were met too upon arrival. A big thank you to them as we look forward to our holidays. The front desk staff who attended to us (sorry forgot her name, Chinese mixed if not wrong) for the check in was understanding and helpful. Our room was clean and well maintained every day - a big thank you to your wonderful housekeepers for their amazing attention. As for our morning Breakfast, special thanks to Ms Nanie, Ms Batt and the team at Ginger Restaurant for their warm and attentive service. We can feel that they are making great effort to make each guest starts with a wonderful morning breakfast. A very big Thank you to all those I have mentioned above. We will definitely be back! ❤️

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444navins

3/5Tripadvisor· a month ago

The location of Holiday Inn Bangkok is excellent, and the staff were polite and friendly throughout my stay. The main letdown was the condition of my room (867). There were marks on the bathroom plaster ceiling, and the shower head wouldn't stay in place and kept turning. Overall, the hotel is starting to look dated and could use some refreshing. The front desk experience was also a little disappointing. I had requested a front-facing room, which wasn't available. I understand this is subject to availability, but it would have been nice if this had been communicated to me. I also had two back-to-back bookings, which the staff didn't notice until I pointed it out. That said, I would still come back and stay here because I really like the location. With some room upgrades and better attention to detail at the front desk, this could easily be a great stay. Hotel is still good value for money and clean. Its not too noisy either and has great amenities.

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Lili Chee

5/5Google· 2 months ago

I am returning to this hotel after a wonderful experience in 2025. The hotel has lived up to my expectations during my recent visit. From the moment I checked, the service at this hotel was nothing short of exceptional. Your pretty and friendly front desk staff, Mint, made the check-in process warm, smooth, and welcoming right away. I was deeply touched to walk into my room and find thoughtful birthday decorations complete with a delicious cake and beautiful flowers. It was such a delight and made the occasion truly special. I also frequent your lounge on the 12th floor. Your staff Ing and Fahad are so courteous and helpful. I truly appreciate Fahad for willingly helping me to order a cake to be sent to the hotel. I have also observed another lounge staff Tor, who’s so proactive, courteous and so diligent in his work. Every interaction throughout my stay reflected genuine hospitality—from the prompt and polite room service to the attentive staff who made each day a pleasure. Thank you to the entire team for your warmth, attention to detail, and top-tier service. I look forward to returning to celebrating my birthday next year !

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Solomon P

5/5IHG· a month ago

We stayed in 10 hotels during 2 months in Southeast Asia. They were all spectacular stays but the most special one was the last stay at the Holiday Inn Bangkok. The team on the ground made us feel very special by decorating our room twice, making special celebration cards for our 35th Anniversary and retirement, and also surprising us with arabic sweets (Hallawa) and some special local sweet treats. I want to personally thank the following people for this exciting experience my wife and I had at your property: Front Desk Team: Khun Mint & Khun Paeng who coordinated for set up. Khun Neena who checked us in and made us feel special. Khun Muay who checked you out. The kitchen Team : Chef Thanadech, Khun Nichapha, Khun Parita who prepared the hallawa sweet. Ginger Restaurant: Khun Nantana and Ginger team (Batt, Nanie, Cookies, Chef Rachen), took care of us during breakfast and helped ensure we had a pleasant dining experience. Housekeeping Team : Khun Jatuporn, Khun Ping, and Khun Alis who prepared the bed decorations 2x and ensured that our room was kept clean and comfortable throughout our stay. The hallawa sweet is something that struck a chord in my memory and brought me back to childhood. It is amazing this was available in a Bangkok hotel as it set the bar high for us and as we went through several intercontinental hotels throughout Thailand, Vietnam, and Malaysia during this trip, this is something we did not see in any other property. We could say the same for the hospitality, caring, and the fact that a lot of the hotel employees knew us and knew we were celebrating such an important milestone in our lives. My wife and I are grateful to have had the opportunity to stay in this property and to be exposed to all the amenities inside of the property and in the neighborhood.

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蕭惟如

5/5Google· a month ago

This was our first time staying at this wonderful hotel, and it exceeded every expectation. We stayed for 4 days and 3 nights, and without fail, every time we returned to our room, it was impeccably clean and beautifully maintained. A special thank you to the restaurant team—Batt, Cookies, Ple, Alis, and Benz. Being greeted with their warm smiles first thing every morning set such a lovely tone for our day. We would also like to express our sincere appreciation to the entire staff: from the welcoming team at the entrance to the attentive front desk staff and everyone else we met throughout our stay. Every person was professional, courteous, and remarkably genuine. Their hospitality made us feel truly comfortable and well cared for. It is always the little details and the exceptional people that make a stay memorable, and this team delivered on every front. Thank you to everyone for making our time here so enjoyable—we will definitely be back!

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Bayu Putra

5/5Google· a week ago

Warm welcome and excellent hospitality from all the staff. Room is clean, spacious and convenient. Breakfast is delicious with variety of choices and the staff are excellent, especially khun Cookies who is very attentive, helpful and knows exactly what we need even when I haven't asked for one, she would offer just what I need. This hotel also have muslim praying mat that we can borrow during our stays, where I have never found one in several hotels in Bangkok that I have stayed before. Would love to come again surely.

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A Tilde

5/5Google· Edited a week ago

We always enjoy our stay at this hotel whenever we’re in Bangkok. Amazing staff and ambience. From our checkin by Run, to our breakfast by the beautiful team Nanie, Cookie, Aum, Booko, Milky and Bell, our experience was great at the time of this review. Not to mention the location is an easy walk to shopping centres. Thank you Holiday Inn Bangkok staff and crew for making our stay always super special. 💕❤️

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Janet

5/5Google· 2 months ago

We had a wonderful stay at Holiday Inn and really enjoyed our experience overall. The hotel is conveniently located in the city centre, making it very easy to get around and explore different parts of Bangkok. Our room was comfortable and clean, which made our stay even more enjoyable. We would also like to give a special mention to the restaurant staff Cookies, and the supervisor Batt, who were both incredibly warm and welcoming. On our first visit to the restaurant, they kindly surprised our child with a lovely little dessert, which was such a thoughtful gesture and made us feel very welcome. We stayed for several days and had a very pleasant and comfortable experience throughout. Overall, we were very happy with our stay and would definitely recommend this hotel. We would also be happy to stay here again on our next visit to Bangkok!