Ibis Styles Bangkok Silom

SM

Shawn Marche

5/5Google· 2 weeks ago

ibis Styles Bangkok Silom is a stunning hotel! The beautifully designed lobby is perfect for photos, and although the rooms were among the smallest I've stayed in, they were stylish, comfortable, and spotless. Housekeeping was exceptional, always attentive and welcoming. What truly made my stay memorable was the staff, especially Muu. While English communication with some staff could occasionally be challenging, Muu consistently went above and beyond to make me feel like family rather than just another guest. I also witnessed him treating other guests with the same genuine warmth, patience, and wonderful Thai hospitality. His efforts to learn different languages to connect with international guests speak volumes about his dedication. Plus, his drink recommendations were always spot-on! A special shout-out to Dream at the front desk, who greeted me with a warm smile every time, regardless of the hour, and was always happy to answer my questions. Beautiful hotels are easy to find, but exceptional people make you want to return. Muu is one of the biggest reasons I would happily stay here again. ibis Styles Bangkok Silom is incredibly fortunate to have staff like Muu and Dream. Thank you both for making my stay so special. I genuinely look forward to returning!

TM

Trip.com Member

4.7/5Trip.com· 5 months ago

Had a great solo stay and would definitely stay here again. The room was clean, modern, and comfortable. The staff were exceptionally friendly and welcoming, from the front desk to the door staff. A special mention to the housekeeping staff on Level 5, who regularly checked if I needed any additional amenities.The only issue was the ants in the room. Whenever I had food, ants would quickly appear and crawl towards it, which was quite annoying. I also noticed some ants around the basin area, so it would be good if the hotel could improve this area.The streets around the hotel had quite a few rats and cockroaches at night. While this is outside the hotel’s control, it did make walking back to the hotel a little unpleasant.Overall, excellent service, clean rooms, and a comfortable stay. I would happily return on my next visit.

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paullim2016

3/5Tripadvisor· a month ago

Have stayed there before and still things can be improved. I booked this because of the location and the cost is considered good value during this period. when compared to the some of the hotels I have stayed nearby.|Location is great within a short walking distance from the Sala Daeng BTS station and Silom MRT. Lots of eateries, convenient stores, and massage shops and the Central Park Mall. There is also a street food that is still operating around midnight.|Room size is comfortable and is clean but there are still things that need improvement. The hotel continues to provide only 2 hangers, which is insufficient and I had to asked for more hangers since the room does not have hooks for you to hang your towels and clothes.|This time, I was rather frustrated with the air conditioner in the room. For the first night, I discovered that I cannot set the temperature to the 23 degrees, instead it was set at 20 degrees celcius which is too cold for my comfort. I did managed to turn the Aircond off when it gets too cold. Feedback this to the front desk the following day, who indicated that they will set it to 23 degrees as requested, But on this second night, not only that the temperature was lower, I cannot even turned off the Aircond. Did not sleep well for these 2 nights. On the third day, I spoke to another staff, Nemo, the staff that checked in for me on the first day, he patiently listened to the issue and indicated that he will get a technician to adjust the temperature in the room in addition to adjusting this from their control room. In. addition, he arranged to change me to a another room just in case, the air-conditioner is not working properly; This helped to solve the issue as the new room allows me to set the temperature I wanted and also allow me to turn it off when needed! |Very grateful of Nemo for helping with this issue. |I am just very puzzled why would the hotel pre-set the temperature and not allowed guests to set it to the desired level that we wanted!|Overall, not a very pleasant stay this time round.

TL

Thomas Lucas

5/5Google· 2 months ago

Amazing hotel, new, modern, quiet, stylish. This hotel is definitely very upscale for an ibis branded hotel. The whole building is just beautiful. Rooms are clean and quiet. Which is a blessing being on such a busy street. The rooms are beautiful bright colourful. There's a fridge in the room, air-con works great. You're directly in the action with DJ Station, the 24 hour night mall & everything just 5 minutes by foot. 7/11(24hours) is just next door which is aswell just great. They have a great all you can eat thai buffet. Honestly this hotel is much better than the Pullman G on the same street I stayed before. If you wanna stay at a accor hotel, this one is the best on the street. 10/10 can recommend.

ET

Ewa Tomczyk

5/5Google· 2 weeks ago

Amazing stay. Beautiful hotel with the most amazing, friendly service. From the start to the finish my stay was without a flaw. Front desk very friendly and helpful. Rooms are clean and welcoming. Location just around from the BTS. There is a poll, gym, restaurant, ATM on site. Everything you might need . Well done and I would be more than happy to visit again.

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Sampi

5/5Google· 3 months ago

We stayed at Ibis Styles for 3 nights and 4 days. Overall we really enjoyed our stay. Rooms: - small but clean and tidy, complimentary water that’s restocked daily. AC with ability to control temperature. Shower pressure is adequate. We did end up buying our own shampoo/conditioner Facilities - Rooftop houses gym and pool which were well kept and easy to use with great hours Food/Drinks: - complimentary breakfast starts at 6 am, while there is a nice variety the food overall is mediocre but did the trick Service: - the hotel staff are very nice and welcoming. They helped us book a massage at Aurasol and dinner reservations at various restaurants. They also gave us genuine advice and information regarding our trip. Location: - we liked the location overall, close to Lumphini park and overall very easy to get Grab cars to go pretty much anywhere. Overall we felt very welcomed and would come back to Ibis Styles! Thank you for your hospitality!!

WT

Wei Keong Too

5/5Google· 3 months ago

Many other reviews have indicated the excellent location, rooms and its hygienic condition of the rooms. Now, let’s talk about the service. I checked in two days before my birthday and expected a quiet birthday getaway. To some surprise, the hotel left a plate of beautiful cakes, a card and beautiful towel decoration on the day of my birthday. It is totally unexpected and I am thankful for the gesture. Thank you Ibis Style Silom 🙏🏻

WA

Wei A

5/5Google· a month ago

A special thank you to Nemo, the Guest Service Agent! Nemo was so kind, helpful, patient, and always had a warm smile. My Thai is still not very good, but he was very patient in listening to me and trying to understand what I was saying. I really appreciated his kindness and patience. During my 14-day trip in Thailand, Nemo was the warmest and most friendly front desk staff I met. His wonderful service made my stay and my trip even more special. I truly hope the management knows how great Nemo is. He is a wonderful representative of ibis Styles Bangkok Silom. Thank you, Nemo, for giving me such a beautiful memory of my Thailand trip! ❤️ I look forward to staying at ibis Styles Bangkok Silom again. The location and facilities are excellent, but people like Nemo make the hotel even more special! Thank you so much, Nemo! 😊❤️