The Key Premier Hotel Sukhumvit Bangkok

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_U7559UO

3/5Tripadvisor· a month ago

Overall, the hotel was quite clean, and I had no major complaints about the cleanliness. However, based on my actual experience, I don’t feel that the room facilities and overall setup are worth the price. I specifically booked a Corner Room, expecting it to offer some additional advantages over a standard room, such as better space, views, natural light, or an overall better experience. I was therefore willing to pay a higher price for it. Unfortunately, after checking in, I found that the so-called Corner Room was essentially just a room located in an ordinary corner. It did not offer any meaningful advantages in terms of space, natural light, views, or other features that I would normally expect from a Corner Room. Overall, there was no noticeable difference compared with a standard room — it simply happened to be located in a corner. On top of that, we were assigned to the 4th floor, which felt relatively low, so the overall experience did not feel consistent with the price of this room category. After checking in, we went back to the front desk to ask if it would be possible to move to a higher floor. The attitude of the female front desk staff member was rather average. Although she eventually assisted us, the interaction felt somewhat reluctant, giving us the impression that our request was an inconvenience to her. In my opinion, the front desk service could be improved in terms of attitude and communication. The cleanliness was fine, but considering the room facilities, the actual Corner Room experience, the low floor, and the front desk service, I personally don’t feel that the overall experience justified the price. I hope the hotel can improve both its room offerings and service quality in the future, so that the price difference between room categories is better reflected in the actual guest experience, and that front desk staff can provide a more welcoming, proactive, and professional level of service.

TM

Trip.com Member

4/5Trip.com· 5 months ago

The super friendly and helpful staff is the highlight of staying in this hotel.Staff: Super friendly and helpful. Location: approximately 3-4 minutes walk to Nana station. Is just a striaght walk down. Quiet area as it is around housing complex. One street lane away is full of bars. I would not receommend for families with kids.Facilities: The facilities is reasonably acceptable. Nothing spectacular. Not for picky stayers. There are some areas of the room that needs to be cleaned better. The first room we were assigned to has a funky smell. We requested to change to another room which was better but still has the slight funky smell. Hope the hotel will rectify this. Price: on the pricier side for this standard, but likely because I was there during tourist season.

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nykesier2022

5/5Tripadvisor· 2 months ago

I had an absolutely wonderful stay at The Key Premier Hotel Sukhumvit Bangkok! From the moment I arrived, the experience was exceptional. Matoom and Ratee at the reception were incredibly helpful, welcoming, and professional during both check-in and check-out. They made me feel genuinely valued as a guest and were always happy to assist with anything I needed. The highlight of my stay was the beautiful birthday surprise! The hotel thoughtfully decorated my room for my birthday, and it was such a sweet and unexpected gesture that made my stay even more special. I truly appreciated the attention to detail and the effort the team put into making my birthday memorable. The hotel itself is comfortable, clean, and in a convenient location for exploring Bangkok. The hospitality and customer service really stood out to me. A special thank you to Matoom and Ratee for making my stay so enjoyable and memorable. I would definitely recommend The Key Premier Hotel Sukhumvit Bangkok and would happily stay here again on my next visit to Bangkok! ❤️🇹🇭

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653angelawats

5/5Tripadvisor· 3 months ago

We love this hotel. Stayed here last year and came back this year again. Great location. Staff are great. Rooms and lovely/spacious and clean. The doorman/men always friendly. We didnt have breakfadt this time but had drinks nect to pool and lunch. Also great smoohies. Love the relaxing vibe of the pool with fitting music. Altough this year next to it is a construction site so not as quiet and relaxing as last year. But not hotel fault. Should be finished when we return again next year. Hotel is excellent value for money.

TM

Trip.com Member

4.2/5Trip.com· 5 months ago

the location is convenient with short walking distance to NANA BTS station. (less than 5 minutes)the room has high ceiling, but room is quite small for 2 guests.the room is clean and well maintainedthe facilities offered are rooftop swimming pool and gym at the lobby level.

AR

Alejandro guijarro rodriguez

2/5Google· 7 months ago

I have stayed here many, many times. The new receptionist they have is the antithesis of kindness. I left 2 bags for 8 days and paid for it, next week they told me they changed the policy and now is not possible. Poor service. Breakfast is getting less abundance every time. Prices are going up like they are a 5 stars. There are more priced-quality hotels around.

TM

Trip.com Member

4.5/5Trip.com· 5 months ago

The hotel is expeptionaly clean and locatedin in a very quiet location. There are only 2 issues with this hotel, first the walls are papper thin so you can hear your neigbor quiet clearly. Second, in order to get to the hotel you need to walk past a sleazy night bar with the usual middle aged bar workers yelling out, specially ;if you are a male walking alone to the hotel at 10 pm. First time this happens the heckling is cute but it wears off pretty quick.Over all, i do recomend the hotel due to it’s quiet location and only 2 minutes walk to the Nana BTS.

TM

Trip.com Member

3/5Trip.com· 5 months ago

I stayed at Key Premier Hotel Sukhumvit during my time in Bangkok, and overall it was an okay experience, but with a few drawbacks that would make me consider other options next time.The location is a bit of a mixed bag. On one hand, it’s close to the Nana area, which is convenient if you’re looking for nightlife and easy access to bars and restaurants. It’s also tucked away enough that it stays relatively quiet compared to the main street, which I appreciated. However, I realized after arriving that the area wasn’t really the vibe I was looking for, and I would have preferred staying somewhere a bit more relaxed.One of the biggest downsides for me was how thin the walls were. I could hear people in neighboring rooms very clearly, which made it harder to fully relax, especially at night.I did ask the hotel if I could check out early and adjust my stay, but they weren’t able to accommodate that, which was a bit frustrating. I understand policies are policies, but it would have been nice to have a bit more flexibility.On the positive side, the hotel itself was clean, the facilities were solid, and the staff were polite and helpful enough throughout my stay.Overall, it’s not a bad hotel, but between the location not quite matching what I was looking for and the noise issues, I’d probably choose a different area or property next time.