The Ritz-Carlton, Boston

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Wesley Martin

3/5Google· 2 months ago

You can find better hotels at this price point, not very 5-diamond, in my opinion. Walls are paper-thin, heard banging from neighbors and TV going until 2am that wasn't very loud, sound just travels through easily. Solid location but that's about it. Service and staff were pretty quiet besides the "hello/goodbyes." At this price point, there are many other options I regret passing on staying at.

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Z4411HXjoyceg

5/5Tripadvisor· a month ago

My daughter and two of her friends began a girls weekend with an overnight at the Ritz Carlton, Boston ( Avery Street). I had a last minute idea to send them a surprise room amenity to celebrate their get together. I requested a bottle of Prosecco and a Cheese & Charcuterie Board. I called to arrange this only hours before their check in even though there is a 24 hour advance plan in place. The staff could not have been more helpful and accommodating!. The amenities were waiting for the girls at check in. I could not be more grateful and appreciative of the staff and their accommodation. They truly provided 5 star service. The girls loved the amenities, I was so very pleased with the outcome!!!

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Timothy H

5/5Google· 2 months ago

Had an exceptional experience at The Ritz-Carlton, Boston. From arrival through departure, the hotel delivered the level of service and attention to detail I would expect from a luxury property. The staff were professional, welcoming, and genuinely attentive, while the overall atmosphere felt elegant without being overly formal. The location is excellent for exploring Boston, and the hotel provides a comfortable and polished home base in the city. The room was well maintained, comfortable, and thoughtfully appointed, and the entire property had a refined feel. What really stood out was the quality of the service and the way the staff handled the little details that make a stay memorable. Overall, this was an excellent hotel experience from start to finish. I would absolutely stay here again and would highly recommend The Ritz-Carlton, Boston to anyone looking for a luxury stay in the city.

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9/10Priceline· a month ago

Staff was excellent. Friendly and kind.

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Chris Dubuisson

5/5Google· a month ago

Absolutely incredible location. Just got back from a week long stay here and I can't express my gratitude enough for the service provided by all the staff. As the week went on, I felt like the staff truly knew us on a personal level. Danielle, the manager, went above and beyond to make our stay special. She is exactly the type of leader you'd expect to meet at the Ritz Carlton. Everyone we encountered throughout the week had one goal in mind, which was to do whatever they could to make us feel like we were special. Is this the newest, fanciest hotel out there? No. But it is classic, cozy luxury that feels like home away from home.

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ELCW11

5/5Tripadvisor· 2 months ago

I stayed at the Ritz Boston on three separate occasions in July. It isn’t the newest or fanciest Ritz but the service is top notch. By my third trip they already had a kettle and tea in the room by the time I arrived since they remembered I like tea from my previous stays. Each time they had a standard fruit plate as an amenity. Concierge was very helpful with last minute reservations. My last room was upgraded to a park view. The water pressure is insane. The hotel is an 8 minute walk from Ostra, which is an excellent seafood restaurant.|For solid service, I stay at the Ritz Carlton Boston.

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Robin Richey

5/5Google· 3 weeks ago

Upon arrival, I received epic service which was extended the entire trip. Gabby was amazing at check in, the concierge went beyond normal standards to get us where we wanted to be, and Savannah in the club lounge was a gold star hostess. The rooms were beautiful and very clean. The entire staff was so gracious and great examples of the hospitality we experienced by Bostonians. Such a great trip!

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Freedom24064605196

5/5Tripadvisor· a month ago

So this is my first visit to this location having been to the original ritz Carlton in Boston many times over the years. I was pleasantly surprised. Staff was very friendly and helpful. Room was spacious and comfortable (but no mini bar!). Club lounge was nice but not spectacular. The residences get the views for the most part. Room service was solid. Super close to the T and an easy ride to Fenway park. I’ll stay here again.