Diamant Suites Brussels EU

HB

Hengly Bunhour

5/5Google· 3 months ago

I had a wonderful stay at this apartment! The location is extremely convenient, with metro stops and bus lines just a short walk away, making it easy to get around. Having a supermarket nearby was a huge plus for picking up groceries to use in the well-equipped kitchen. The apartment itself was spacious. To top it off, the staff were incredibly helpful. Highly recommended!

VI

Vlad Imir

5/5Google· 4 months ago

Big bright rooms with AC, comfortable bed, towels changing every day. Blackout curtains. Furniture a bit outdated, but there are ongoing improvements (including furniture). Breakfast and parking paid separately. Parking is underground with an elevator that can bring you directly in your floor. There is a 100€ deposit upon arrival. I think it’s a fair accommodation.

A

Amapola

4/5Google· 7 months ago

The staff was really nice. The room was good too but it lacked a few things like a broom and some higene tools (something to clean the kitchen other than a sponge) and some minimum ingredients needed to cook like salt and maybe some ling of oil or fat. We found the mattress to be really unconfortable. The neighbourhood was fine but a little too far from the city center (around an hour on foot and 20 min by bus).

TM

Trip.com Member

1.5/5Trip.com· 5 months ago

The guy in the reception is not good he gave us the wrong entrance code and if we didnt called the hotline we will stay outside from 10:20 pm till morning.Hes not accomodating at all!The room doesn’t have slippers,toothbrush and etc. the things usually found in a hotel room?It wasn’t a good stay to be honest too hot in the room for a hot weather only the fan is working,the fridge is not working as well and the drain is blocked with too much hair meaning they’re not checking the shower drain?Will not recommend at all!

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86simonak

4/5Tripadvisor· 8 years ago

Well, I was very pleased with service provided. I came on Sunday afternoon and receptionist was very friendly, explained it all, even helped me to open the door (you should push the door really quickly after code typing). Suite is spacious, furnished well, I loved the upholstered chairs, very comfortable bed, the bathroom is nice and clean. The breakfast area is also very nice, with exit to the garden. I really got what I expected for very reasonable price. The check out could be organised better, I waited for receptionist, who should be there at 9.00, but then I had to leave for bussines meeting and couldn't wait much longer. Now I'm waiting for the bill. I recommend this property warmly.

RF

Rodolfo Freitas

1/5Google· 11 months ago

Still processing tbh. The worst hotel I ever been. I arrived close to 22h. Apparently there was a problem with my card, so I would have to pay when in the arrival. Until here: Ok. My card wasn’t working indeed and instead of giving me 1 minute to charge my phone and use other card they just left me in the reception - I paid immediately after receiving the beautiful message that you see in the picture (like seriously? Yes I said hello in the previous e-mail, also why the CAPS?…) - i paid in less than 5 minutes and then I waited 30 minutes in the hall to know my room number and code, no one was answering to my emails and no one picked up the phone EVER ever. The WhatsApp is just AI. Also this happened to several people while I was there - I saw entire families without any information about late check-in (such as me: no one informed us before about the closing hour) like an hotel that has no reception??? ALSO not worth it at all: they say “kitchenette “ but there was just a water boiler machine and bad coffee. I seriously think this is just laziness. It’s ok if you want to have a remote reception but… have it.

IF

Isabella Foulkes

5/5Google· 7 months ago

Amazing accommodation- friendly staff, very smooth stay. Comfortable bed and loved the kitchenette. Highly recommended!

PG

Petar Georgiev

1/5Google· 8 months ago

Breakfast was said to be available at a specific time, but this did not happen. If you plan to have breakfast at the hotel and rely on a strict daily schedule, you may end up missing it completely. The unpleasant surprise is not just whether breakfast will be available at all, but also when it will actually be served.