Hotel le Dome

EK

elisabed kirvalidze

2/5Google· 5 months ago

There are two hotels right next to each other: one is modern with clean, comfortable rooms and air conditioning; the other is dated with no AC. We booked this hotel not knowing there were two completely different buildings. At the beginning of our travels, we stayed our first night in the modern building, which was nice. We had also booked our last night at the same hotel. However, upon arrival for our second stay at midnight, we were exhausted and found out our reservation was actually for the old building. Too tired to argue, we went straight to the room. As soon as we walked in, we realized there was no AC. Since it was the end of May, the room was already incredibly warm. I picked up the landline phone to call reception to ask why we were placed in the old building and if there were any AC rooms available, and a dead fly literally dropped out of the receiver. This was the last straw. I went down to reception to explain the situation, and their only response was that the modern building was completely sold out. No apology, nothing else. I would not recommend this hotel. If you do stay here, make sure your room is 100% confirmed for the new building before you arrive.

JA

Juvid Aryaman

1/5Google· a month ago

The rooms have an awful, musty, stale smell. Probably because the rooms have never been renovated, and feel like travelling back to 1950s. The pillows are overstuffed to the point of breaking your neck. The rooms are on a main road, so an ambulance will wake you up every hour at least. There is no AC. The only positive thing I can think to say is that the rooms are clean which is the bare minimum I could expect of a hotel, besides the awful smell.

RR

Randy Roth

1/5Google· 5 months ago

On the website, the pictures makes it look like a quaint European experience. However, the interior was renovated sometime in the 1970s or 80s, and poorly at that. We checked into our room to find it quite warm. So we turned down the thermostat and went out to explore Brussels. When we returned, the room was still extremely warm. When we ask the front desk about getting help, we were simply told “open the window “. We spent the night in a room that was over 80°, and on top of that it was noisy because the window had to be kept open or it would be unbearable. The next morning we decided to check out and go find a different hotel. We asked for a refund for an unsatisfactory stay. We were denied a refund and on top of that, they charged us for our entire two night reservation instead of just for one night. Don’t stay here.

TW

Tessa Warren

1/5Google· 4 months ago

Before you book make sure you know which building you booked in!!!!! There are two buildings almost right next to each other called hotel le dome and one is renovated while the other is from the 1980s. I made the mistake of booking the wrong building. Upon entering my room it smelled like old dust and was unbearably hot. There was a single fan that barely did anything and when I asked the reception about another fan they declined. The rooms have not been renovated since the 1980s or even earlier and you can definitely tell. The light in the bathroom only turned on half of the time and the bed and pillows were hard as a rock. The door has no lock or deadbolt from the inside, reception said that it only opens with a key which made me feel unsafe, especially as a solo traveler. The area around the hotel is also pretty unsafe and I felt on edge walking here from the train station. I would not recommend this hotel to anybody.

GG

Gabriela G

1/5Google· 6 months ago

Do you want to not be able to sleep because of the very loud noise from outside? Do you want to turn on your nightlamp and be blinded because the lightbulb is bigger than the lamp screen? And how about always having light come through the curtains because they're not big enough for the entire window? If you love these things, look no further! Guaranteed back pain from the concrete slabs called beds and show/drama from being able to hear your neighbor's room at no additional charge! The worst hotel I have been to in my life.

GD

George Deligeorgis

4/5Google· 4 weeks ago

Good solution for business. The rooms are nice and large. The area is nit the best in Brussels unless you are visiting the EU nearby