Tangla Hotel Brussels

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JennieBlue

1/5Google· a month ago

For a five-star hotel, this level of service and room maintenance is completely unacceptable. The hotel doesn't meet five-star standards at all. The staff showed a very poor attitude and were neither kind. The worst part was the bathroom in our room: 1. The toilet constantly made noises whenever we sat on it. 2. The shower head was broken. 3. The sink was clogged, and the water barely drained at all. This hotel is nowhere near the standard of a five-star hotel. Honestly, the overall experience was worse than what we would expect from a three-star hotel. We are extremely disappointed with our stay.

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1247912

4/5Tripadvisor· 2 months ago

This is a excellent hotel and one I see more for business and professionals rather than happy family’s. The hotel has a high end feel to it and a bit detached and professional service, perfect for business. A good room, nice pool and gym. A great buffet for dinner!!! All you can eat of the best food .. It’s not really in any tourist location, being next door to the very large teaching hospital, and a good 10 mins walk to the metro, which will take 20 mins (and 4 euro fee) to get to down town grand place.

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Trip.com Member

4.7/5Trip.com· 11 months ago

Very clean and well equipped, the breakfast is also very good. There is also small shops inside the hotel where you can buy the local brand chocolate and wines from China, even on Sunday where the shops in the street are closed, it is very good option for people who need to buy gift when only staying short period, especially in the weekend.

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Johan

2/5Google· 3 months ago

I stayed two nights at Tangla Hotel Brussels in February 2026. The stay itself was acceptable, but for a hotel that presents itself as five-star, the room felt noticeably dated and tired — the interior and fittings are well past their prime and don't match the price point or the star rating. Where things really went wrong, though, was everything after check-out. I paid for parking and used the on-site EV charging station, and I explicitly told reception that my car was plugged in. Weeks later I was hit with two separate charging invoices of €287.16 and €206.35. My car is a hybrid with limited battery capacity — it physically cannot absorb anywhere near that much electricity — so these amounts are clearly not for power consumed but consist almost entirely of penalty fees. At no point was I informed of this strict and expensive charging policy. On the contrary, I gave reception every opportunity to warn me. When I raised the issue, the hotel simply pointed to "signage" and deflected all responsibility to the third-party charging operator (Eranovum). What turned a billing dispute into a genuinely bad experience was the service that followed. For over three months I received a steady stream of "my general manager is following up" and "I'll keep you informed" replies — and then nothing was ever actually resolved. The last messages admitted that, despite assurances, no action had been taken. At this point the hotel has simply stopped responding altogether. A five-star hotel is defined by how it handles problems, not just by first impressions — and here both the dated rooms and the handling fell short. Being left with unfair charges and then ignored is unacceptable. I would think twice before staying here again, and I'd strongly advise anyone using the EV chargers to get the full pricing terms in writing first.

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anna_thegardener

5/5Tripadvisor· 4 months ago

Nice hotel close to airport in silent area. Very nice breakfast you can try Asian and European food. |Good choices for lunch. Very nice rooms and spacy beathroom. I regret I had no time to use swimming pool |I enjoyed several nights. Good place. International service

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Gunther Wennemuth

2/5Google· 5 months ago

⭐⭐ Be warned: on top of an already steep room rate, this hotel charges an additional €50 per night for your dog and €25 for a parking space – an absolutely unacceptable value for money. To add insult to injury, guests with dogs are assigned the “dog room” – notoriously the most neglected and poorly maintained room in any hotel. On a more positive note, the two upscale restaurants and a well-equipped gym are worth mentioning – if you ever make it past the bill.

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Mahmoud Alsatouf

5/5Google· 5 months ago

We had a wonderful stay at Tangla Hotel Brussels. The hotel was clean, comfortable, and very relaxing. All the staff were friendly, professional, and always ready to help. A very special thank you to Khaled, who helped us by finding my wife’s wedding ring at the swimming pool and making sure it was returned safely. His honesty and kindness truly meant a lot to us and made our stay even more special. Thanks as well to the entire team for the warm hospitality and excellent service. We will definitely be happy to come back again!

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Abdul - WorldTechnologyCentre

5/5Google· 4 months ago

Tangla Hotel offers a peaceful and relaxing atmosphere, making it an ideal place for tourists seeking comfort and tranquility. It is also a high-quality venue for conferences, business meetings, and professional events, with an environment that combines elegance and convenience.