Emperador Hotel Buenos Aires

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F2966MHrodrigoo

5/5Tripadvisor· a month ago

Excellent experience. The hotel is very well located at the heart of Buenos Aires. The lobby is convenient and comfortable to have small meetings in a relax environment if needed. Rooms are very spacious. The room service is attentive to detail and rooms are very clean. Just in case I usually stay on high floors but a colleague staying at a lower room did not complain at all about noise. The best probably is the size of rooms.

MK

Mike Knive

4/5Google· 3 weeks ago

Great hotel! Would be nice to be able to order avocado toast at breakfast or Eggs benedict there are to much sugary pastries. Also would be nice for free capucchino for breakfast.

TM

Trip.com Member

4.7/5Trip.com· a year ago

It’s renovated n quite close to Sofitel Hotel. Location quite good n staff v friendly

FC

F Caney

1/5Google· 5 months ago

I want to preface this review by saying we first arrived, and it’s right next to a busy highway and a train station, which can be a good or bad thing. It’s very noisy, and the place looks a little bit run down. my wallet had been stolen earlier recently, so i paid for the booking online in full. They said i had to take a payment for incidentals like the mini bar or the restaurant. I said I’d just pay as I go because I lost my wallet, and they told me i had to have a card. I said i didn’t have one. That my wallet was stolen. i’ve stayed at maybe 30 hotels in the past six months and never had this problem. usually just pay on the phone card anyway, and i don’t like leaving money for incidentals. They said i couldn’t stay. I’m still unsure if they will actually even refunding the booking. They said they would, but it’s already paid in full, and you know what it’s like trying to get a refund. There are much better hotels in the area we stayed in Buenos Aires. i didn’t really like the look of it anyway. It’s a bit run down, and I highly recommend going to a different area. It’s just very busy, likely have a rough night’s sleep, and there are much better hotels for the same price close by.

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justin

4/5Google· 6 months ago

Very positive experience overall. The rooms are fantastic, spacious and very comfortable, easily one of the highlights of the stay. The lobby is beautiful and the staff were consistently friendly and helpful. On the downside, the gym is quite small and limited, and unfortunately the pool was under renovation during my stay so I wasn’t able to use it. The location is decent but not the best in Buenos Aires, depending on what you’re looking for. That said, the quality of the rooms and service would definitely bring me back again.

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k7vidya

3/5Tripadvisor· 4 months ago

This was the hotel offered by Hx Expeditions, prior to our Antarctic Expedition. We were only here for a night. The check in was quick & easy and we got our room straight away. Room was beautiful and very big, facing the hotel garden. We decided to have a quick lunch and a drink at the bar, took so long to arrive and VERY pricey.

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LisaMDL

3/5Tripadvisor· 2 months ago

This was not a hotel chosen by us but one selected by our cruise company, Quark, for one night before flying to Ushuaia. We didn’t love it and it would not have been our choice. But we also didn’t hate it, and nothing in our short stay is worthy of a ‘complaint’. |It was just ‘so so’. It didn’t have the feel of a five star hotel as stated, but nor did we really need 5 star either - it just very much felt like a business or conference hotel and certainly did not fulfil its promise of ‘refined design’. |It felt like it’d had a recent make over of the rooms with a big splash of ‘standardisation’, stripping the room of soul and making it just like any other hotel room. |That said, if you are looking for space, that’s sure what you get!!! We could open up and lay out all our suitcases on the floor and still have room to move around freely, and we believe we were only assigned an entry level ‘deluxe room’.  Breakfast to serve the hoards who were heading off on the cruise was VERY average.  What can you expect I suppose, but the quality felt around the ‘Holiday Inn Express’ level, if even that.

AC

April Conway

3/5Google· 5 months ago

I stayed here recently for a conference for a week, and overall it was a bit of a strange experience. The hotel presents itself as upscale, but in reality feels quite bare bones. The service was disappointing—small things that should be easy to get right just weren’t. For example, coffee packets in the room were only provided once and never replenished. The breakfast buffet coffee was honestly some of the worst I’ve had, and the breakfast food overall was pretty underwhelming. My room also had a surprising amount of road noise. I kept checking to see if a window was open, but everything was closed—it just wasn’t well insulated. There were also a lot of little details missing: no tissues, hard beds, oddly shaped pillows, minimal towels, no washcloths, and no replacement soap. Altogether, it gave the impression of a somewhat run-down property. Sleep was tough with constant honking and sirens throughout the night. On the positive side, the wait staff and doormen were friendly and the bar cocktails were quite good. Still, for the price point and the type of hotel it claims to be, it didn’t meet expectations.