Shangri-La The Marina, Cairns: 750 m to Cairns Aquarium

Name: Shangri-La The Marina, Cairns
Address: Pier Point Rd Cairns City Center, Cairns, 澳大利亚

Shangri-La The Marina, Cairns: 750 m to Cairns Aquarium

At a glance: 5-star · Since 1989 · Renovated 2004 · 255 rooms

Near: Big Cat Green Island Reef Cruises · 1 min walk

Guests love: Location · Nature

The hotel sits in the centre of Cairns, four minutes on foot from Cairns Esplanade and five from Reef Fleet Terminal. It lies 3.1 miles (5 km) from Centenary Lakes Botanic Gardens and 9.8 miles (15.8 km) from Skyrail Rainforest Cableway. Cairns Airport and Cairns Railway Station are nearby, as are Big Cat Green Island Reef Cruises, a minute away, Sunlover Reef Cruises, two minutes away, and Cairns Esplanade Lagoon, three minutes away. Cairns Museum is a seven-minute walk and Cairns Aquarium nine.

For recreation, there is an outdoor pool and a fitness centre. Complimentary wireless internet is available throughout, along with concierge services and gift shops or newsstands.

Dining options include a restaurant, a coffee shop or cafe, and room service during limited hours. Two bars or lounges, including a poolside bar, offer drinks. Buffet breakfasts are served daily.

A 24-hour business centre, limo or town car service, and express check-in are on hand. Event facilities cover 4456 square feet (414 square metres) and include a conference centre. Self parking is available onsite.

The 255 guestrooms come with refrigerators, minibars, and private balconies. Each has a 42-inch LCD television with satellite programming, complimentary wireless internet, and a private bathroom stocked with toiletries and a hair dryer.

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Good to know

Check-in14:00
Check-out11:00
Front desk24 hr
Breakfast
Extra bedsUp to 1
Chinese (Mandarin), French, Italian, Japanese, Korean, Malay, Portuguese
Cairns Railway Station
Night Markets
Cairns Airport (CNS)

Deposit: Deposit required. A fixed amount of AU$100.00 is charged. This property accepts cash and credit cards. The deposit will be returned to the original account of payment .
Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Bar
Cafe
Convenience store/kiosk
Restaurant
Room service
Snack bar
Beauty and makeup
Diving
Golf course
Hairdressing
Horse riding
Mountain biking

Room types

Double rooms
Twin rooms
King rooms
Single rooms
Family rooms
Suites
Business rooms
City view
Rooms with a view

Guest reviews

4.3Very good(3,060)

Excellent1,770
Good

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Reviews from

5/5

Google· Edited 3 months ago

An Unforgettable Birthday Celebration! ⭐⭐⭐⭐⭐ We recently stayed at the Shangri-La Marina Cairns for two nights to celebrate my partner's birthday, and the service was absolutely exceptional from start to finish. Before arriving, I had emailed the hotel to get a quote for a bottle of wine and chocolates to surprise him. To my absolute delight, they replied saying they would provide them completely complimentary!The amazing service didn't stop there. We arrived early at 10:30 AM just planning to drop our bags off before the 2:00 PM check-in. The staff surprised us by letting us know our room was already ready. They had also generously upgraded us to a beautiful room with a stunning ocean and marina view, and the complimentary sparkling wine and chocolates were delivered shortly after we settled in.The room was beautiful, the staff were incredibly friendly, the buffet breakfast was delicious, and the pool area was amazing. The team here made our celebration truly unforgettable. We cannot recommend this beautiful resort highly enough and will definitely be back!

JodieK216

5/5

Tripadvisor· 2 months ago

We loved our stay at Shangri-La Marina resort for my birthday. We were in a lovely, spacious suite which overlooked the Salt complex. We were given Horizon access during our stay which was fabulous! A lovely breakfast each morning and the drinks and nibbles each evening were also amazing. |As mentioned in other reviews, the staff are amazing (and the housekeeping staff are super busy). |The bed was sooo comfy. |Our room was also at the end of one of the very long hallways but was handy for getting up our steps each day. |I loved laying by the pool, reading and having a swim while my hubby explored on his hired mountain bike (we drove to Palm Cove to pick it up). |A walk along the boardwalk was also lovely.

Suzanne Savage

5/5

Google· 2 months ago

I really enjoyed my time here. Parts of the hotel are looking a little jaded (corridor carpet for example) but the rooms are fabulous. They're huge compared to normal hotel rooms. I had a balcony, a desk and a table to eat at. If you are considered a long term guest , 10 days for me, you get to choose when you would like to have your room serviced. This was so good. Really nice pool and could always get a spot around it.

Trip.com Member

3.5/5

Trip.com· 6 months ago

First time staying at a Shangri La. It wasn't terrible. But it wasn't good. Or at least not as good as I expected. Starting with the positives. The location of the hotel is superb in Cairns. Great. Now the negatives.The finishings in the room were not up to the five star standard I'd expect in terms of just general quality. The cupboard door was also broken and hanging off the hinges. The TV was attached to a wall so that you cannot watch it from the bed or the built in seating/sofa. So if you want to watch you have to stand in the middle of the room. Badly designed and a poor experience. Luckily I was only staying a few nights. There was a fire alarm one of the days. Fine. But the housekeeping came at the exact same time as the fire alarm announcement. Wasn't sure if it was the door or the alarm. And resulted in the housekeeper walking in when I had no clothes on! For the money. It's not worth it. You can get better stays on Cairns. I stayed in a cheaper 4 star place which was much nicer and cheaper. Wouldn't stay again. Questioning on staying in the chain elsewhere.

danicaleab

4/5

Tripadvisor· 3 weeks ago

A very traditional Shangri La resort, the Cairns venue is expansive and private, walking around the pool you’d forget you’re amongst a city. The rooms are decorated very true to both the brand and Cairns style, whilst definitely in need of a fresh lick of paint and perhaps an update in decor my room was clean and there were plenty of amenities. I was in a club room, 4006 in what I think was the South Tower and the views were stunning. It was so pleasant to watch the Marina from my balcony. Staff were friendly. Pool is ok, not a lot of daybeds considering how large the hotel is. Gym was adequate. Everywhere is well air conditioned. The Horizon club doesn’t have any view, I would have preferred to have breakfast downstairs at The Backyard, and preferred to have drinks at one of the bars on the Marina over the club so I don’t believe access to the Horizon Lounge will enrich your experience necessarily. This hotel is the best location should you be going on any boat tours.

MariaR3367

5/5

Tripadvisor· a month ago

6 nights in room 2079.|It is not a 5 STAR for breakfast and 24-hour services, but 5 stars for location and position . The hotel doesn't have a beach but a beautiful pool. |Excellent location on the Pier, perfect for Great Barrier Reef and island tours departures. 5 minutes walk to the shopping centre and 2 minutes to the Esplanade Lagoon public pool. |Typical resort-style hotel with open corridors and easy access to the swimming pool. Rooms with a balcony that gives you a real seaside holiday feeling. Comfortable rooms, Double Queen Bed available, very large bathrooms. Clean hotel.|Only downside: no room service after 10 PM. We arrived after 10:30 PM and due to a misunderstanding we had no food after a long flight, as local restaurants also close early.|Breakfast does not reflect a 5-star Shangri-La standard: cornflakes and other basic food are on request and sometimes not available, juices are not fresh but industrial. Fresh fruit is served. It's not a fabulous breakfast, but it's quick and you can enjoy your excursions.|On the contrary, the food in the pool is instead of quality. |Very important: even if it rains you won't get wet going to the restaurant area, there is a fully covered walkway.|Recommended for its unbeatable location.|The hotel is on the sea, but no bathing sea don't expect the beach. |We chose this hotel to be able to do all the excursions, booking them directly on site and in any case a hotel has a fairly affordable price compared to the idea of going to Por Douglas where we would have had the beach, but with different costs and far from everything

Karen Carter

5/5

Google· 4 months ago

We stayed in a horizon club suite. It was lovely and clean but didn't quite look like the pictures on the sites. The staff were wonderful and are an asset to the shangri la. The staff couldn't do enough for us. The horizon club was great and evening canapes and drinks was a lovely bonus. The location is amazing and the view from our balcony was breathtaking. The pool wasn't crowded and a lovely place to be. The only thing I did notice was the robes in the rooms looked neglected and torn.

kpnz62

4/5

Tripadvisor· a month ago

My friend & I spent 3 nights here, fantastic location. Great pool area too. Nice large room, we had our own balcony overlooking the Esplanade. Rooms were clean, good size bathroom. Complimentary robes, water too, good size fridge.|Parts of the complex are a bit tired, but you cant beat the location. Parking was good too directly underneath the hotel. Easy access. Easy walking to shops, bars & restaurants too

Where can I eat near Shangri-La The Marina, Cairns?

The hotel's own dining includes The Backyard by Shangri-La, a restaurant on a terrace overlooking the marina, plus a bar, cafe, and snack bar. Right on the Pier boardwalk, you'll find Howlin' Jay's for fried chicken, THA Fish for seafood, The Pier Bar, Waterbar & Grill Steakhouse, Piato for Italian, and Marinades Indian Cuisine. Nearby, Prawn Star on the Marina serves seafood straight off the trawler, and Salt House offers cocktails and modern-luxe cuisine. The compact city is easy to explore on foot, so more options are just a short stroll away.

What is the area around Shangri-La The Marina, Cairns like?

The hotel sits right on Marlin Marina, with Trinity Inlet and the Coral Sea nearby, so you are in the heart of Cairns' waterside dining area. The Esplanade and its lagoon are just a 3-minute walk away, and the Night Markets are close by for a casual browse. You can easily walk to the Cairns Museum in 7 minutes or the Cairns Aquarium in 9 minutes. The compact city is easy to explore on foot, with taxis, Ubers, and buses also handy. The hotel's own restaurant, The Backyard by Shangri-La, overlooks the marina, and the Pier boardwalk has several dining spots like THA Fish and The Pier Bar.

How do I get to Shangri-La The Marina, Cairns from the airport or main train station?

From Cairns Airport, the hotel is about a 15-minute drive. You can take a taxi, Uber, or minibus from the arrivals hall, or arrange a hotel car or limousine pickup in advance. If driving, exit the airport onto Airport Avenue, turn left onto Lake Street, then left onto Spence Street, which becomes Pierpoint Road. From Cairns Railway Station, the hotel is a short walk or quick taxi ride through the city center. The compact city is easy to navigate on foot or by bus.

What's there to do near Shangri-La The Marina, Cairns in the evening?

In the evening, you can walk to the Night Markets, just a short stroll from the hotel, for a lively mix of food stalls and local crafts. The hotel's own waterfront dining precinct along the Pier boardwalk is a great spot, with The Pier Bar offering live music and cocktails, and Howlin' Jay's serving fried chicken and creative drinks. For a relaxed night, the Cairns Esplanade Lagoon is a 3-minute walk away, where you can enjoy the open-air setting by the water. The hotel's bar and snack bar are also right there if you prefer to stay close. From the marina, evening reef cruises and tours often depart, so you can check with the operators at the nearby cruise terminals.

Is Shangri-La The Marina, Cairns a good base for exploring Cairns?

Yes, Shangri-La The Marina is a great base for exploring Cairns. You can walk to Big Cat Green Island Reef Cruises in 1 minute, Sunlover Reef Cruises in 2 minutes, and the Cairns Esplanade Lagoon in 3 minutes. The Cairns Museum is a 7-minute walk, and the Cairns Aquarium is 9 minutes away. For farther sights like Cairns Botanic Gardens (4.2 km), Crystal Cascades (11.7 km), or Skyrail Rainforest Cableway (12.1 km), you'll need a taxi, ride-hailing, or a pre-booked transfer. The compact city center is easy to explore on foot, and the hotel's own restaurant and bar are right there for a break.

Shangri-La The Marina, Cairns

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