Marriott Mena House, Cairo

TM

Trip.com Member

4.7/5Trip.com· a year ago

The iconic hotel located at this perfect location facing the great pyramids with a rich history and it did not disappoint us in general. Easy access to the pyramids, GEM tour. Good service and friendly staff. However, we paid for more to get an upgraded room - to have the partial pyramids view. Yet, there was a wedding ceremony setup inside the hotel, which affected our overall experience.The Indian restaurant was quite recommended! Lunch at 139 was also good!

F(

Fumiki Abe (Fahonolulu)

4/5Google· 2 weeks ago

An unforgettable stay steeped in history and breathtaking Pyramid views! The public areas at the Marriott Mena House are absolutely breathtaking. Walking through the beautiful, manicured gardens and taking in the grandeur of the historic building makes you feel like you've stepped back in time. Aside from the stunning property, the incredible day and night views of the Pyramids were a highlight of our stay. We also had a wonderful experience at the 139 Pavilion restaurant, where the hostess, Amal, went above and beyond to make us feel welcome every breakfast time. Her warm hospitality truly made our dining experience special. Highly recommended!

VM

Vivek Tim Malhotra

3/5Google· a week ago

Unbeatable pyramid location, poor value, very Marriott. The location is the real reason to stay: great views of the Great Pyramid, and the private VIP pyramid entrance next to the hotel is worth it on its own. Go at the earliest hour it opens (around 8 am) and take the golf cart, because it is a bit of a hike. Coming in through the back of the pyramids before the crowds and having the place essentially to yourself is the highlight of the stay. Know what you're getting: this is not a high-end property. It is very much a Marriott, closer to an Orlando-style resort hotel than a luxury hotel. Rooms are clean but dated and could use a refresh. The property is generally quiet, but there is live music at night, so ask about room placement if you are a light sleeper. Value is extremely poor. Services are marked up to US prices, and you cannot charge to your room without leaving a full upfront deposit that works like a prepaid card. The meet-and-greet was useful but overpriced at $50 per person. The tipping culture is excessive; everyone expects a tip. The restaurant was decent and reasonably priced, and the dinner singers were entertainingly cheesy. Bottom line: if you want to feel completely safe right next to the pyramids, there is no other choice, and the hotel knows it. Worth it for the location and the early-morning pyramid access, but not for the value.

A

amandagD5978WE

5/5Tripadvisor· 2 months ago

⭐⭐⭐⭐⭐ 10/10 — THIS is What Luxury Hospitality Should Feel Like! Our experience at Marriott Mena House, Cairo was absolutely exceptional from beginning to end. And while the property and those incredible pyramid views are breathtaking, what truly made our experience unforgettable was the PEOPLE. I have to personally recognize Monica and the entire Concierge team. As the CEO of In-Style Travel and a luxury travel consultant traveling with my clients, I pay very close attention to how a property handles not only my guests, but also how they work with me as the host. Monica understood the assignment! She and her team were attentive, responsive, warm, professional, and always willing to help. They made sure my clients were taken care of, but what I appreciated even more was how they worked behind the scenes to help ME shine in front of my clients. And let me tell you—that matters in this business. When I bring clients to a luxury property, their experience is a reflection of my brand. Having a hotel team that understands that partnership allows me to do what I do best while knowing that the details are being handled. A huge thank you as well to Mr. Ahmed and the Food & Beverage team. The hospitality was incredible. They were down-to-earth, accommodating, and genuinely wanted our group to have an amazing experience. We truly felt like the red carpet was rolled out for us. There is luxury because a hotel is beautiful... And then there is luxury because of how people make you feel. Marriott Mena House gave us BOTH. My clients were happy. I was happy. And as a business owner, I walked away knowing that this is the type of property and team I feel confident bringing my clients back to. To Monica, the Concierge team, Ahmed from Food & Beverage, and everyone who played a part in our stay—THANK YOU. You didn't just take care of our group. You helped In-Style Travel deliver the level of experience we promise our clients. 10/10. Highly recommended. And yes...we will absolutely be back!

JM

jomar mallare

5/5Google· a month ago

What an amazing stay at Mena House Cairo! 🇪🇬❤️ Stayed here with my family and honestly, we had such a wonderful experience. Bonvoy Status: Gold Booked: 3 rooms Upgraded? YES! 🙌 One of our rooms was upgraded to a Pyramid View, while the other rooms were in the newer building. Getting to wake up and see the pyramids from the hotel was absolutely incredible! The location is obviously amazing, but what really stood out to me was the staff and the level of service. They handled our family so well and made us feel genuinely welcomed throughout our stay. From the location, to the rooms, to the service and overall atmosphere — I honestly loved everything about this place. Mena House has such a unique feeling to it. Staying here with my family and being surrounded by so much history made the experience even more special. Absolutely loved our stay. Huge thanks to the entire team for taking such great care of us! ❤️ PS: Love the chocolate pyramids!!! Thank you guys

AL

A. Larmonie

4/5Google· 4 months ago

​Of all the different Marriott properties and brands we've stayed at in Cairo and throughout Egypt, the Mena House was my least favorite. Hence the one star less. ​By no means am I suggesting that people shouldn't stay here. It is, of course, a beautiful property with a great location, especially if you would like to stay close to the pyramids and the new Grand Egyptian Museum area, or enjoy a (partial) pyramid view from your room and various parts of the hotel. ​The interactions with most of the staff were wonderful, especially with the M-Club lounge and breakfast buffet staff. I found their Egyptian hospitality to be authentic; with mutual respect, they treated us as visiting friends instead of just "paying" guests. ​As a reader, you may wonder: why 4 stars instead of 5? ​Well, it truly comes down to the first impression and how our check-in was handled. The difference in service was too noticeable compared to the other stays we've had. It was only when our loyalty status was noticed that the attitude changed. Apologies were given, and all was forgiven, but it did leave a bit of a sour aftertaste. ​Luckily, the delicious aperitifs in the M-Club and the amazing breakfast buffet at the 139 Pavilion restaurant made the rest of the stay great. 😀 ​Kudos to the staff, and may our paths cross again. 🙏🏾 Shukran!

TB

Tess Branklin

2/5Google· a month ago

Nice hotel with amazing location. The room is nice and clean. There were a lot of hidden fees and upon checkout it took us nearly 1 hour to decipher the bill. The staff also calls the rooms quite a lot to checkin which is nice but gets tiresome. Staff are looking for constant tips which also gets a bit tiresome. The best part of our stay was the bats in the evening that we enjoyed watching from room terrace. There were many birds in the morning which was lovely until staff chased them away.

MH

Min H

5/5Google· 3 months ago

We didnt actually stay at Marriot Mena House, however we spent an afternoon here! It has a stunning view of the Great Pyramids of Giza, and offers a tranquil atmosphere. The gardens and water features create such a romantic calming space. We enjoyed some afternoon drinks and an early dinner, soaking up the beauty of it all. We visited in mid Feb, if you would like oufdoor seating you need to book it, wspecially if the weather is on point. There was a Ramedam Banquet option that also looked delicious. The staff were highly hospitable, and the food was delicious. In my opinion Mena House is rare gem and definable worth staying or at least visiting.. The photos I have added dont nearly do it justice ✨️🙌🏻✨️