Four Seasons Resort Chiang Mai

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Allie247

4/5Tripadvisor· a month ago

Overall we had a fantastic time and it is a beautiful resort with a great breakfast and mainly excellent service but some things need updating in my view. Some are small, for example the hair dryer in the room was unacceptable for a hotel of this level and there are no usb points in the room, some are more significant - the daily farmer parade feels inauthentic and several guests commented on it being a bit weird… it was. The pool is also too small for busy August - hard to get a sunbed which you don’t expect at FS prices. The pool staff also seemed stretched - not sure if an under staffing issue? The Thai restaurant, whilst delicious lacked atmosphere - it seemed very empty. The western restaurant in contrast was both buzzy and delicious. The stand out experience for us in addition to a great breakfast, was Thai kitchen live - a kind of interactive dinner with a private chef - now this is exactly the sort of experience a modern traveller wants, the chef was great and really personal and told great stories - I don’t know why this isn’t better promoted, other guests we talked to didn’t even know about it. This was in our favour as we were the only guests for the evening but it is very surprising management hasn’t recognised that this is exactly the sort of experience people want, not watching people parade in costumes awkwardly banging drums. I should also say that the kids club was absolutely fantastic.

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Winston Sirajuddin

5/5Google· a month ago

This is one of the best Four Seasons resorts I have ever stayed at. Everything from check-in and getting settled into our room to the activities and food was exceptional. You really cannot go wrong with this place! There are tons of activities to try, including Muay Thai kickboxing, yoga, water buffalo washing, and rice planting. There are also plenty of activities for kids, and you can make many of the experiences private if you prefer, allowing you to enjoy them at your own pace. The staff was incredibly friendly and accommodating. I especially have to give a shout-out to TK, who provided exceptional customer service and took care of all my family's needs throughout our entire stay, right up until we left. Four Seasons truly outdid themselves with the Chiang Mai location. I cannot praise this resort enough. If you have the opportunity, I highly recommend staying in one of the Pool Villas. Having a private pool was definitely a bonus—it kept the kids entertained while we were able to relax and enjoy some downtime. We absolutely loved our stay and would highly recommend this resort to anyone visiting Chiang Mai!

TM

Trip.com Member

5/5Trip.com· 9 months ago

Wonderful 🌈 We stayed here for three nights and had a truly wonderful experience. The service was excellent, and the accommodation exceeded our expectations in every aspect. The property was very well maintained, spotlessly clean, and extremely comfortable.The atmosphere was pleasant and refreshing, with very nice weather that made our stay even more enjoyable. All staff members were exceptionally kind, warm, and welcoming, making us feel truly at home from the moment we arrived. Their hospitality and attention to detail were greatly appreciated.Overall, we were extremely satisfied with our stay and enjoyed it very much. If given the opportunity, we would highly recommend this place to others and would be more than happy to return in the future.

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Cathenis

4/5Google· 2 months ago

We had a lovely stay at the Four Seasons Resort Chiang Mai. The true highlight is without a doubt the staff: exceptionally warm, friendly and genuinely helpful. They go above and beyond, and their hospitality really makes the whole experience special. The rooms are beautiful and very spacious, although ours was located quite far away in a remote corner of the resort. Some aspects of the room also feel a little outdated. There were no USB charging points, the television did not support AirPlay, and light from the bathroom comes into the bedroom at night, with no way to completely darken the room. That said, these are relatively minor details. The staff are so kind and attentive that they easily outweigh any shortcomings. Their service is what makes this resort memorable and makes you want to come back.

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mikey

5/5Google· 4 months ago

We recently had the most memorable lunch at Four Seasons Khao, and I honestly cannot speak highly enough about the entire experience. My parents were visiting us here in Chiang Mai, and we had heard wonderful things about this property. While Four Seasons is very high-scale and normally well outside our normal budget, we had a great credit card promotion that gave us the opportunity to treat ourselves. We’re so glad we did it while my parents were here — it became one of the highlights of their entire trip. From the moment we pulled up to the gate, the service was exceptional. Staff immediately came down to greet us and whisked us up in a golf cart. The friendliness and warmth from every single person we encountered was genuine and outstanding. My mom is in her eighties and has bad knees, so the team was incredibly thoughtful. They offered to take her via the back entrance to avoid steps, but she really wanted to see the beautiful lobby. They happily accommodated her wish and gently walked her around the stunning grounds so she could enjoy the views without rushing. The lunch itself was flawless. Every dish was perfectly prepared, the drinks were top-notch, and the views during the meal were simply breathtaking. The atmosphere, the attention to detail, and the overall experience made it feel truly special. What really stood out was how the staff went above and beyond — even the manager came out to personally say hello, which made us feel so welcomed. When it was time to leave, they once again showed incredible care for my mom’s mobility. Instead of making her walk back the same way, they took us through the back (a fun behind-the-scenes route through the kitchen where we got to say hi to more of the wonderful staff) and golf-carted us directly back to our car. It was such a thoughtful and seamless touch. We cannot recommend Four Seasons Khao enough. This was an unforgettable experience from start to finish. We will definitely be back — next time for their famous Sunday brunch! And even if you’re not planning a full meal, if you ever have the chance to stop by for a drink or just to admire the property, it is absolutely worth it. Thank you to the entire team for making my parents’ visit so special. You’ve set the gold standard for hospitality. Highly, highly recommended.

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Miles Rifkin

5/5Google· 3 weeks ago

We recently stayed here for our honeymoon and it was exceptional. As others mentioned the rooms are a little outdated and the hotel is located about 45 minutes outside of town. None of that mattered to us as we enjoyed every minute of our stay here. The staff made us feel so welcomed and valued, making a point to acknowledge our honeymoon made the trip even more memorable. The grounds are immaculate and the pools are stunning. You are guaranteed an amazing stay at the Four Seasons Chiang Mai.

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Putty Smilez

5/5Google· a month ago

We had such a wonderful stay at Four Seasons Chiang Mai! 🌿 The property is absolutely beautiful, the room was spacious, spotless, comfortable, and had an amazing view. What impressed us the most was the staff. Everyone was incredibly friendly, warm, and welcoming. Every time we met a staff member, they would smile and greet us with “Sawasdee.” The hospitality felt so genuine and made us feel very special throughout our stay. Everyone was attentive, helpful, and always ready to make sure we were comfortable. We also really enjoyed the activities, especially rice planting and buffalo bathing. 🌾🐃 The staff took such great care of us and made both activities so much fun and memorable! Thank you to the whole team for making our stay so lovely. We truly enjoyed every moment and will definitely come back again! ❤️

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Albert Salillas

5/5Google· 2 months ago

Four Seasons Resort Chiang Mai is honestly one of my favourite Four Seasons properties we have ever visited. Together with Four Seasons Tented Camp Golden Triangle, these are probably my two favourite Four Seasons experiences in Thailand, but for completely different reasons. What makes Chiang Mai so special is the atmosphere. The resort is surrounded by rice fields, tropical gardens and mountains, and everything feels incredibly peaceful. It doesn’t feel like you are simply staying in a luxury hotel — it feels like you are staying inside a small, beautifully preserved part of Northern Thailand. Personally, I would recommend this property especially for couples. Of course, families can absolutely enjoy it and there are activities for children, but compared with somewhere like Four Seasons Maldives, I think Chiang Mai has a much more intimate, romantic and slow-paced feeling. It is the kind of place where you actually want to slow down. One of the things I really loved is how many of the activities are connected to the local culture and surroundings. You can experience rice planting, spend time around the resort’s buffaloes, join nature walks, try Thai cooking classes, practise yoga or simply spend an afternoon at the beautiful Wara Cheewa Spa. Even doing almost nothing here feels like an activity in itself. Sitting overlooking the rice fields in the morning, walking around the property, watching the farmers and buffaloes in the fields or just enjoying the atmosphere from your pavilion is incredibly relaxing. The Thai cooking experience is also a really nice way to connect with Northern Thai culture rather than simply staying inside a resort. And the spa deserves a special mention. The whole wellness concept fits perfectly with the surroundings — quiet, natural and deeply connected with traditional Thai healing. The food throughout our stay was excellent as well, and, as you would expect from Four Seasons, the service was flawless. Everything feels extremely polished without losing that warm Thai hospitality. What I personally love about this Four Seasons is that the luxury doesn’t come from something being overly extravagant. It comes from the environment, the space, the calmness, the architecture and how connected the resort feels to Chiang Mai. After visiting different Four Seasons properties, Chiang Mai remains one of the ones that has stayed with me the most. If Maldives is about the ocean and marine life, Chiang Mai is almost the opposite — rice fields, mountains, Thai culture, wellness and slowing down. And if you have the opportunity, combining Four Seasons Chiang Mai with Four Seasons Tented Camp Golden Triangle makes for an absolutely incredible Northern Thailand trip. For me, those two are still among my favourite Four Seasons properties anywhere. ❤️🇹🇭🌾