Crowne Plaza Chongqing Riversi

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Steve Migliara

5/5Google· 5 months ago

This is now a Marriott brand Hotel. Rooms were clean and spacious. When making reservations, be sure reserve a River view room. You'll want to see the city lights at night. Very nice. Go to the roof for another amazing view as well. Subway line is walking distance. Overall good hotel, good location 👌

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dragonbay2015

5/5Tripadvisor· 9 years ago

I stayed for 3 nights for a business trip in April 2017. Flawless is all I can say. Reception; speed of check-in and -out; rooms very large, clean, well-maintained, well-designed; breakfast options and food quality; the staff; everything perfect! Location is good but far from the airport (~60-80mins by taxi). Most remarkably: As an IHG Platinum member, I even enjoyed benefits at this hotel that would otherwise be given only to IHG Spire members. Thank you so much! Crowne Plaza Chongqing Riverside is better than all Crowne Plazas I've stayed at in Beijing and Shanghai. Btw, for your convenience (although I didn't make use of it) there is a large hot spring wellness/recreation facility right next to the hotel.

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Helen LUU

2/5Google· 3 months ago

Warning: Deposit not refunded / Poor communication Do NOT pay a cash or credit card deposit to this hotel. During my 2-night stay in early June 2026, they charged my credit card a 500 RMB deposit and promised to refund it within a week after check-out. It has been weeks and I still haven't received my refund. Calling them didn't help either, as no staff member was able to speak English to address the issue. Very dishonest and unprofessional handling.

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Bermudamum

4/5Tripadvisor· 9 years ago

My friend and I stayed here in October and found it very comfortable. Very nice bathroom, spacious rooms. Location suited us fine. There are some good bars and restaurants on the riverside where the views at night are quite spectacular. The hot spring resort which adjoins the hotel was a surprisingly pleasant experience. I'd happily stay there again.

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548jason

3/5Tripadvisor· 7 years ago

First off this is another of those hotels built in the 80's and 90's for foreigners that has been converted. Half is still, in fact, a spa. It seems Crowne Plaza does this sort of arrangement frequently.Your taxi driver may have a bit of trouble finding it for this reason. The hotel, despite its name, is not riverside but a good walk down to the river. Its also built on a hillside. In our case we had a spectacular view of-- bamboo trees. The hotel also does not have a proper executive lounge but they do have a very unique system for food. Basically they have 2 menus and you order your items. They prepare it fresh for you and bring it to the table. The food was actually quite decent, better than most of the IHG exec lounges I was in over December. The lounge only has one staffer - CICI -whom is friendly, quick and efficient despite doing it all herself The food in the restaurant was disappointing to be honest, it was cold The check in staff are hit a miss. The either dont fully comprehend English or play at not understanding to avoid dealing with issues. Another major issue is the lack of taxi's here. We had a lot of trouble getting taxi's waiting upwards of 1/2 hour one day. Overall the hotel is clean, and well staffed but its not a 5 star or even a 4 star by any means

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bpdogs

3/5Tripadvisor· 8 years ago

More like 3 1/2 stars but not 4. Arriving at the hotel I had a problem with the taxi driver. There is a guy with an earpiece who calls for help. There is no one to greet you or help with luggage. I had to wait until someone with the from desk arrived. Since there are quite a few stairs to walk up the hotel should always have someone on hand to help with luggage. Not an earpiece guy to call and wait for someone. After checking in I asked for the concierge. They seemed confused. I said I was interested in a river tour. They handed me a brochure in Chinese. Enough said about that. The area was not what I expected, The river walk is mostly boring Chinese restaurants with no menus with photos. It seemed half of the store fronts were boarded up. The nearby restaurants that had menus with photos were 2 star at best. All low end places. The hotel restaurant's ala carte menu was also pretty boring. If you want to go out to eat for dinner you could be stuck in traffic for a long time. So better not to go back to the hotel. Now I know why this hotel was such a good deal. Location sucked. Luckily with daytime traffic a decent place to visit is only about 20 minutes away. Lunch at Paradise walk only cost 23 RMB in the low cost taxis. The nearest MTR is about an 8 minute drive. The room is the best part about the hotel. Decent size, comfortable bed and pillows. Clean. International channels on TV. Nice bathroom. Employees were always cheerful and friendly. When checking out at 5:30 AM there are plenty of taxis. Terminal 3 was only 25 minutes and 50 RMB. Next time though I'll try the Intercontinental and it's better location and service.

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Caitriona14

5/5Tripadvisor· 10 years ago

We had a very comfortable 3 night stay here. The room was great, with lots of space. The breakfast and dinner buffets were outstanding: range of food, display and taste. The room, bar and restaurant were well air-conditioned but the corridors and some of the public spaces were somewhat uncomfortable. The location was convenient for the river and quiet. Attractions were easily accessible by reasonably priced taxis.

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324samn

5/5Tripadvisor· 10 years ago

I stayed in this hotel for 2 nights. Real five star hotel. Free wifi, nice western breakfast and clean area. I really suggest this to who travels to Chongqing. The hotel is on top of the hill near to river but there is not any view to river. The garden behind the hotel is very nice and what is more there is no sounds of cars and horns. Keep calm at there and enjoy your time.