Hotel Saint-Martin

TM

Trip.com Member

4.5/5Trip.com· 6 months ago

Great location in the heart of colmar, 5 mins walk to little Venice and the old market Small rooms but who cares, bed is comfy and staff are very friendly and helpful, price was amazing, overall great value for money and highly recommended

JM

Jamie Martin

3/5Google· 3 months ago

At other times of the year, I would give this hotel a 5-star review. It has an amazing atmosphere, friendly staff, a great breakfast, clean rooms, and it's located in the perfect location. However, we stayed there at the end of May. It was extremely hot (32 C) and the air conditioning hadn't been turned on for the summer yet. The heat made it very unpleasant to come back to the hotel. So as lovely as the hotel could have been, we really couldn't enjoy it and we heard several other guests say the same thing. Also disappointing was the hotel's response when we asked about it. We asked two different staff members. The first told us that they needed to get their air conditioning serviced before they can turn it on for the year. This is understandable but since we all know it gets hot during May, they really should get it serviced earlier so that they're ready rather than pretending to be surprised every May. The second person we asked told us that air conditioning isn't used in France before June, which obviously isn't true. Overall, it came across like they're just trying to save a bit of money at the expense of their customers' comfort. If they had allowed us to use the fan from the air conditioning system or even if they had just apologized, I wouldn't be publicly criticizing them. But the lack of A/C really took away from our stay and the hotel staff just seemed to dismiss our concerns, albeit cheerfully. So if you want to stay there when it isn't hot or when the air conditioning is working, this hotel is 5/5. But if it's hot and they haven't turned on the air conditioning yet, I would definitely stay somewhere else. The convenience of the location isn't worth the discomfort.

A

Alohalifehi

5/5Tripadvisor· 3 months ago

Loved my stay at Hotel St Martin in Colmar. Marine was very friendly and helpful and made me feel very welcome (woman traveling solo). The traditional bedroom was great, perfect size, the temperature was comfortable (climatized) and quiet for an excellent night of sleep (I’m a light sleeper). The location is a bonus - right in the middle of everything, stores, restaurants, etc. I have stayed in Colmar before in different hotels like Le Marechal and Le Colombier, and I really enjoyed staying at Hotel St Martin. It will probably be my choice when I come back with my hubby:).

LB

L brian

5/5Google· Edited 3 months ago

Excellent location and a truly wonderful stay! The absolute highlight for us was the breakfast. They serve incredible, traditional French bread that was still warm and fresh-baked when we had it. Absolutely delicious! Whether they bake it on-site or source it from a top-tier local bakery, the quality is outstanding. Forgot to say they also have espresso machine, hot chocolate, mocha , espresso, latte , etc. Just a quick tip for future guests: if your room is in the attic, be prepared for a very narrow corridor and narrow stairs. It's charming, but something to keep in mind if you have heavy luggage! Highly recommend overall.

9

908s_renb

3/5Tripadvisor· 3 months ago

This Hotel is old. It has its charm. The location is grat, right in the old town. A short walk from parking area. The bed was nice. The aircondition did not work in one of the rooms we had. We where told not to touch it or the whole system in the hotel would break. I would call this hoel worn-out. The bathroom need fixes. And the breakfast was not that great.

RR

Rick Rheubottom

5/5Google· 5 months ago

What a Gem this place is. Right in the middle of everything Colmar draws the world to see. Warm employees willing to help you maximize your experience in this magical place. The room was perfect to people watch while relaxing and the hotel is very well kept and operated. We always felt like VIPs.

RS

robin sherwood

5/5Google· 6 months ago

Fantastic hotel right in the center of old town of Colmar. Shop, bars, restaurants, atm and cafes surrounding you as you step out the front door. All the staff I met were very polite,friendly and attentive especially the main hostess lady on reception who explained everything and gave me a map, made recommendations and kept my bags while I explored further after checkout. The hotel has a warmly decorated vibe set in an old building. Breakfast was lovely. The room beautifully designed with comfortable beds , good space. Definitely come back someday and highly recommend.

T

T5696IFstevea

4/5Tripadvisor· 6 months ago

We stayed at the hotel for 2 nights over the Easter festival weekend. The hotel is very well located in the pedestrian area close to the restaurants and attractions. We had a superior room which was very comfortable, clean and a good size. We also had a balcony with a table and chairs which was pleasant in the morning when the sun was shining on it. Despite the hotel being centrally located we did not suffer from any noise. The breakfasts were good with a good choice of food. The staff were very friendly and helpful. Based on our experiences we would recommend this hotel.