1 hotel Copenhagen

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Sara Nagel

5/5Google· 3 months ago

We had an absolutely wonderful stay in Copenhagen and couldn't have asked for a better experience. The location was exceptional—perfectly situated within walking distance of so many of Copenhagen' various neighbourhoods, attractions, restaurants, and places of interest. It made exploring the city incredibly easy and enjoyable, and we loved being able to wander everywhere on foot. The staff truly made our stay special. Tomas at the front desk was warm, welcoming, and always happy to help with recommendations and questions. At Paere, Livy and our server Marco provided outstanding service throughout our visit. The food at Paere was absolutely delicious. Every dish we tried was beautifully prepared, and the service was genuinely 10/10. Our room was stunning—beautifully designed, comfortable, and filled with thoughtful touches that elevated the experience. We especially appreciated the in-room water spout, a small detail that was both convenient and environmentally conscious. It perfectly reflected the care and attention that went into every aspect of the guest experience. From the beautiful accommodations and exceptional dining to the outstanding staff and unbeatable location, this hotel exceeded our expectations in every way. We would happily stay here again and highly recommend it to anyone visiting Copenhagen!

DM

Daniel C. Minc

5/5Google· 2 months ago

Nice polished modern vibe. One of the best lobbies. I paid for an upgrade with a terrace so that’s a great room. Housekeeping is on the ball. I say excellent service. Great bed .The exterior is very plain and can be deceiving. it’s a Great hotel in a good location. we walked to many places within 15-20 minutes and Ubers appear at the door instantly. There are restaurants in the lobby, which is convenient if needed.

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maralc568

5/5Tripadvisor· a month ago

I absolutely loved my stay at 1 Hotel Copenhagen. The design is beautiful and thoughtfully done, with sustainability incorporated throughout in a way that feels both sophisticated and authentic. The attention to detail is incredible, and there are so many little touches that make the entire experience feel special. My room was exceptionally clean, quiet, and comfortable. I had a queen room, which was cozy and on the smaller side, but perfect for one person. They gave me a beautiful room on the 7th floor with a wonderful view, which I really appreciated. Despite the central location, the room was very quiet and peaceful, making it easy to relax and get a great night’s sleep. The mattress was incredibly comfortable, and both the sheets and towels felt amazing. I also loved having a towel warmer in the bathroom—such a nice little luxury and another example of the attention to detail throughout the hotel. What stood out even more was the staff. Everyone was genuinely friendly, welcoming, and helpful, and they went above and beyond to make sure I was having a wonderful experience. You really feel taken care of from the moment you arrive. The location is extremely convenient, with many of Copenhagen’s sights and neighborhoods easily accessible, making it a great base for exploring the city. The restaurant and bar are fantastic as well, with a beautiful atmosphere and great food and drinks. Between the beautiful design, commitment to sustainability, cleanliness, thoughtful details, convenient location, and genuinely warm hospitality, this was one of my favorite hotel experiences. I would absolutely stay here again on my next trip to Copenhagen and highly recommend it!

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Ved Daga

4/5Google· 3 months ago

- The location is excellent. It's a short walk to a lot of stores in Copenhagen even though the area surrounding the hotel is quiet (Which is a plus). - The staff were great and the hotel was super well staffed. - Breakfast was awesome and definitely worth going for if its included in your room rate (But it is expensive). - The rooms and nice and well furnished. Despite the nice rooms, the sizes of the rooms are extremely cramped and I feel like it could've been better designed to max space. For example, getting rid of the large rack near the window for extra SQFT would've made the room bigger. There also just wasn't enough storage for bags in the room. Some feedback: 1. Reorganize the housekeeping system. 2/3 of the nights the room wasn't serviced and we needed to call the front desk to get it fixed. I hope this doesn't happen again on future stays. 2. The elevators are extremely slow.

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Abdulrahim Alhashemi

5/5Google· a month ago

Absolutely wonderful stay! The hotel was excellent in every way. The cleanliness was outstanding, the room was beautiful and comfortable, and the staff were incredibly friendly, professional, and helpful. The service was exceptional throughout our stay. A special mention to Suite 628 — everything was perfect and exceeded our expectations. The location was also excellent and very convenient. Overall, everything was superb, and we would definitely stay here again. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

TM

Trip.com Member

5/5Trip.com· 6 months ago

The best hotel in Copenhagen , nice atmosphere , friendly staff , good omelette but they are renovating some zone so we cannot enjoy all facilities.

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Eiloj

3/5Google· a month ago

1 hotel Copenhagen has a beautifully designed space, but the hotel’s service standards need to be improved The Positives: The hotel is a stunningly repurposed 1928 department store in the historic Latin Quarter. The biophilic design and airy atrium are impressive. Rooms include thoughtful touches like Bamford toiletries, unlimited filtered water, and practical rain gear. Areas for Improvement: * Arrival: Following a 15-hour flight, there was no staff at the entrance to greet guests or assist with luggage, leaving me to handle my bags and find reception independently. * Housekeeping: During a three-night stay in Room 264, basic maintenance required repeated reminders. Despite requesting service via the hotel app and using the “service” indicator during long absences, daytime cleaning and evening turndown were missed entirely. I eventually had to locate a hallway staff member just to empty the trash. * Attention to Detail: A follow-up service left the minibar unreplenished and toilet paper nearly depleted. More worrying, I found hair behind the pillows upon arrival. Additionally, room dining trays (from room 262) remained in the hallway overnight, despite being right across from the housekeeping service door. * Room Layout & Amenities: Structural pillars are expected in a historic building, but the shallow closet depth with the ironing board inside prevents the doors from closing when standard hangers are used. Basic comfort requests, like securing a room heater when temperatures dropped to 12°C, also took forever. This is an aesthetically exceptional property in a fantastic location. However, compared to the flawless execution of 1 Hotel Tokyo, there are clear operational gaps, so I hope management refines its service standards to match.

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Nikole Feliciano

4/5Google· 4 months ago

Beautiful hotel in a very nice location but it’s not a 5 star. It’s a solid 4, clean, and the staff are friendly but it’s not as luxurious as 5 star hotels. Our room was cozy, comfy bed and clean. The bathroom sink leaked and the water does get all over the bathroom from the shower, that did annoy me but the bathroom was very clean. If you’re looking for a safe, cozy and great located hotel within walking distance of all, this is a great spot but it’s not going to live up to true 5 star hotels if that’s what you’re after. It often had a weird rotten egg smell when we walked in which we didn’t quite understand but that was randomly 2x, otherwise it had a beautiful scent.