Meliá Vinpearl Danang Riverfront

Response from the property

Xin chào Ms. Tâm Trần, We are truly grateful that you took the time to share such a wonderful review. At our hotel, guest satisfaction is always our top priority, and we are fully committed to providing memorable experiences for every guest. Your feedback is highly valuable and helps our management team continue improving and delivering exceptional service. Once again, thank you for choosing us. We look forward to welcoming you back for another delightful stay. Sincerely, Dung Phan (Ms.) Guest Experience Manager

Response from the property

Xin chào Our valued guest , We are truly grateful that you took the time to share such a wonderful review. At our hotel, guest satisfaction is always our top priority, and we are fully committed to providing memorable experiences for every guest. Your feedback is highly valuable and helps our management team continue improving and delivering exceptional service. Once again, thank you for choosing us. We look forward to welcoming you back for another delightful stay. Sincerely, Dung Phan (Ms.) Guest Experience Manager

Response from the property

Dear Mr./Ms. 신현미, Thank you very much for your wonderful review and for choosing to stay with us again at Meliá Vinpearl Danang Riverfront. It is truly an honor to have welcomed your family back, and we are delighted to know that your recent stay was another memorable experience. We are especially pleased that you enjoyed our convenient location, the beautiful Dragon Bridge view from your Family Room, and the peaceful atmosphere that allowed your family to relax while remaining close to Da Nang's vibrant city center. It is also rewarding to hear that our proximity to Vincom Plaza added further convenience to your visit. Most importantly, thank you for your kind words about our team. We are deeply touched by your perspective on hospitality and your recognition of the professionalism, efficiency, and dedication demonstrated by our associates. Creating a seamless and comfortable experience for our guests is our priority, and it means a great deal to know that our efforts contributed positively to your family vacation. Your special recognition of Diego and Chloe has been shared with them and with our management team. They will be thrilled to know that their service left such a positive impression on your family. We are equally grateful for your acknowledgment of all our associates, who work hard every day to make our guests feel welcome and cared for. Thank you once again for your recommendation and for placing your trust in us for a second visit. We sincerely look forward to welcoming you and your family back to Meliá Vinpearl Danang Riverfront for many more memorable stays in the future. Warm regards Dung Phan (Ms.) Guest Experience Manager

Response from the property

Dear Mr. Hanumanth Reddy, Thank you very much for taking the time to share your wonderful experience following your Legrand incentive trip. We are truly delighted to know that you had such an enjoyable stay with us. It was my great pleasure to meet you and personally assist you during your stay. Knowing that you appreciated our beachfront location, the stunning ocean views, and the peaceful atmosphere is incredibly rewarding for our team. I am also pleased to learn that you found your room clean, spacious, and comfortable, and that our warm and attentive associates made you feel well cared for throughout your visit. Your compliments on our breakfast buffet, the quality of the food, and our well-maintained swimming pools and gardens are sincerely appreciated and will be shared with the entire team as recognition of their dedication. Thank you once again for your kind words and recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back to our hotel for another memorable stay in the near future. Warmest regards, Dung Phan (Ms.) Guest Experience Manager

Response from the property

Dear Reechee702, Thank you so much for your wonderful review and for choosing Melia Vinpearl for your stay. We are truly delighted to learn that you had such an enjoyable experience with us. Your kind words about our associates mean a great deal to the entire team. Providing genuine hospitality and creating memorable moments for our guests are at the heart of everything we do, so it is incredibly rewarding to know that our team helped make you feel welcomed and well cared for throughout your stay. We are also pleased that you enjoyed our facilities, the dining experience, and our convenient location. Being able to explore the nearby mall, local restaurants, and attractions on foot is certainly one of the many advantages of our hotel, and we are glad you were able to make the most of it. Most of all, we are delighted that the stunning riverfront view added something special to your stay. There is nothing better than knowing our guests were able to relax and create wonderful memories while enjoying the beauty of the destination. Thank you once again for your recommendation and for sharing your experience with fellow travelers. It was our pleasure to be your host, and we sincerely look forward to welcoming you back for another exceptional stay in the near future. Warm Regards, Dung Phan (Ms.) Guest Experience Manager

Response from the property

Dear Valued Guest, Thank you very much for taking the time to share your lovely feedback with us. We are delighted to know that you enjoyed our convenient location near the iconic Dragon Bridge, as well as the beautiful and clean room. It is also wonderful to hear that you enjoyed our breakfast buffet and its wide variety of selections. Thank you as well for bringing the issue with the hand soap dispenser to our attention. We sincerely apologize for the inconvenience caused and have shared your feedback with our team for further checking and improvement. We also appreciate your understanding regarding the temporary construction works nearby and are sorry for any disturbance caused by the occasional noise. We are continuously working to minimize the impact on our guests' comfort. It was truly a pleasure to have you stay with us, and we hope to have the opportunity to welcome you back to Meliá Vinpearl Danang Riverfront for another enjoyable stay. Warm regards, Lilly Dung Phan (Ms.) Guest Experience Manager