Hilton Dublin

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Heidi Shing

5/5Google· 3 months ago

Had a very comfortable stay for two nights on business and would come back to stay here for leisure too. Location is perfect as it’s opposite the Laus tram stop which can take you straight into the centre of Dublin. It’s also walkable to Grafton Street, Trinity college etc. Room was spacious and clean, bathroom was the same. Ordered room service the first night and it took around 40 mins to arrive and the burger wasn’t excellent, but the dessert was great and I think maybe it would have been served better in the restaurant than brought up! Breakfast was absolutely sensational though. Fresh, hot, full Irish breakfast as well as juices, fruit, cereal, hams and cheese etc. service overall was great and I’d defo stay again!

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mnhyde01

5/5Tripadvisor· 3 weeks ago

I had a wonderful experience at The Sixth Lock during my stay at the Hilton Dublin. The porridge was creamy, delicious, and so homey! For lunch, Joao recommended the seafood chowder, and it was a 10/10. He was attentive and provided excellent service. Every evening I enjoyed a pint of Guinness at the bar, and Mevil was so friendly. He even remembered my order from the night before and had my pint ready when I sat down! Overall, amazing service, delicious food, and such a welcoming atmosphere. I’ll definitely stay at the Hilton Dublin again! ❤️🇮🇪

AB

Anastasia Burkovskaya

2/5Google· a month ago

Very disappointing experience during a six-night family stay. At around 3:00 p.m., we were initially assigned a first-floor room with the window immediately beside the Luas railway, seemingly only about a metre away. As we were travelling with a toddler and I was also on a business trip, we requested another room and agreed to wait until the official 4:00 p.m. check-in time. When we entered the replacement room, it was noticeably dirty, with footprints on the floor and a large spiderweb by the entrance. A cleaning manager came to inspect it and appeared genuinely shocked by its condition. She recommended that reception move us to another room with an upgrade, although we had not asked for one—we simply wanted a clean room. Unfortunately, the front desk manager then treated us as though we were trying to gain something from the situation and told us that this was the room we had paid for. We pointed out that we had paid for a clean room. We were eventually moved to a satisfactory room, but after arriving exhausted with a toddler, changing rooms twice and being made to feel like beggars was upsetting and unacceptable. We encountered a similarly unwelcoming attitude when asking whether a 2:00 p.m. late checkout was available. We understood that it might not be possible, but the way the request was handled made us feel that allowing us to stay until 1:00 p.m. was an enormous favour. We stay with Hilton fairly regularly and usually receive much better service. Sadly, the front desk’s attitude seriously affected this stay. On a positive note, the restaurant staff were absolutely lovely and deserve recognition. Also, Wifi is basically not working.

MF

Mitch Feghaly

5/5Google· 5 months ago

HIlton Dublin is a beautiful property right in the heart of town. Location is well connected with two trams within walking distance and the center of the city is a quick 12 minute stroll away. Service was excellent with quick check-in and a very welcoming front desk staff. Andrea and Josephine were very helpful, and they were happy to accommodate a last minute request for adjoining rooms. The Sixth Lock hotel restaurant was a superb choice for dinner with a locally sourced menu and an amazing atmosphere. I would highly recommend the Guinness marinated beef ribs. Overall, this is the perfect hotel for an amazing experience in Dublin.

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H7675JEnataliem

4/5Tripadvisor· 3 weeks ago

The employees are fabulous!! We were traveling as a group, and the staff working the breakfast area helped us get tables near each other. It was a very busy time, yet they helped us in a very kind and friendly way! Also, the woman from housekeeping who was cleaning our floor saw me leave my room and asked if I would like my room refreshed. I have never been asked before! She did a beautiful job while I was at breakfast. The hotel is gorgeous near the lobby, but try not to stay in the original part. The room was fine, but the hallway that is part of the original hotel felt like walking to a jail cell. The rest of the hotel is designed well, so enjoy a different floor.

TM

Trip.com Member

2.2/5Trip.com· a year ago

I booked about a month in advance requesting for a high floor with good view, but sadly when i arrived they said they were fully booked and gave me a room on the 1st floor with train tracks view (and train noise thank God fairly quiet) or literally no view.  The photo showed 2 double beds side by side, the the actual corner room i was assigned was with the beds 90deg to each other and with so low ceiling it was castrophobic!!  Luckily i only stayed a night.. it was noisy during the day with drilling renovations happening

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Wander10292056753

5/5Tripadvisor· 4 weeks ago

We stayed at the Hilton Dublin for a week while celebrating my wife’s 50th birthday, and it ended up being a fantastic home base for exploring the city. The location was excellent — close enough to walk to St. Stephen’s Green, Grafton Street, pubs, restaurants and pretty much everywhere we wanted to wander, but far enough outside the busiest tourist areas that it was nice to come back and relax. Having the Luas right nearby was also a bonus. What really stood out, though, was the staff. Everyone we dealt with was friendly, welcoming and genuinely seemed interested in making sure we were having a good stay. Special thanks to Lucas and Mag for taking great care of us and helping make the experience memorable. We came to Dublin wanting to slow down, wander the streets, eat good food, find good pubs and just enjoy the city — and this hotel was exactly the right place to do it from. We’d absolutely stay here again.

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Jian

4/5Google· 4 months ago

This hotel was a nice place to stay with comfy rooms and useful amenities like a gym (with a really cool ergo) and 24/7 access to a coffee machine with snacks. Our rooms and all of the common areas were really clean and maintained in good condition. The only comment I have is that the elevator on the floors the rooms were only had a down button making it hard for our big group to go between floors. As for the breakfast buffet, we did find that although there was a limited selection of food, most of the things there were actually decent. I really liked the pain au chocolat which I had almost everyday. The fried eggs however were a bit lacking as sometimes the too of it is overcooked while the bottom is overcooked and rubbery but overall, a nice hotel!