Hilton Dublin Airport

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carolkK7271UC

4/5Tripadvisor· a month ago

One measure of a hotel's commitment to customer service can be the actions they take when something goes wrong. I had an issue with the shuttle service stopping at a different area of the parking area and missed my ride (it was the last of the night), but the hotel took note and resolved my complaint. Hotel seems modern and located less than 20 minutes from the airport. As for the room, spotless, nice hot water and pressure in the shower, quiet rooms. Thank you Hilton.

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Chris Schmied

5/5Google· 5 months ago

We had an AMAZING stay at this Hilton. We're points members and have to say that this facility may be our best experience to date with accommodations. We reached out in advance to help with a special anniversary event and they had surprises waiting for our arrival. They worked with us multiple times, and were extremely helpful. The room was large and the wifi and AC worked great. The restaurant and bar were also great! Highly recommend!

TM

Trip.com Member

1/5Trip.com· 5 months ago

we could not stayed at this property as it is a horrible place . it stinks of weeds , sewage and cigarettes. not in a good condition and unhygienic even my own dog lives in a cleanliness place .toilet is not in within the building . you have to get out from your room and walk outside the building to use the bathroom and toilets .i have never seen a hotel like this in my life .the photos shows on the bookings is a fake picture . staff was very rude and unprofessional.does not speak a word of english .He intimidated us by asking the same question of 20 times aggressively .I would not even rated this property UNDERATED .we ended up moving out to a different hotel nearby within an hour . We have proof of us moving out to this decent hotel . I would like my refund back otherwise this will go to media .They should not running this business and I wish if the local authority can closed down this place . Please see some photos .

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Jessica Daggett

5/5Google· 2 months ago

I have stayed at this hotel twice with my young son and have been happy with my stay both times. The first time he was 4 months old, they ensured the room had a crib and it was a real wooden crib on wheels, rather than a mesh pack and play that some hotels provide. The rooms are spacious, clean, and comfortable. The food and service in the bar/restaurant are good also. The shuttle is fine. Location wise there is a public bus nearby that goes into Dublin, and right over the road there's a shopping centre with a large Tesco's and a pharmacy.

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Lisa

3/5Google· 2 months ago

The hotel needs major updating. Carpet in the rooms, is a big no-no on hygiene and cleanliness. The positives include a free shuttle that runs every 40 minutes that saves easily $20 euros or more per one way trip. Secondly, slippers and robes are already in the room so that is always a plus. The continental breakfast was okay. The lobby/restaurant area is overall nice but the rooms definitely need to be freshen up.

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Grahamarb

2/5Tripadvisor· a month ago

The staff are very nice. The room was dirty: moldy and leftover nuts in the draw of the nightstand. The sink drain emptied very, very slowly. There was good water pressure in the sink. For some reason it was much lower in the shower. The wine list for dinner was fine. Unfortunately it was illusionary. They did not have the first two bottles we ordered. Nor did the list identify the region; e g. Chianti, Cotes du Rhone, etc. Nor did it have a vintage. The food itself was fine. We did not have a room with breakfast included. They wanted E17.00 pp for breakfast. We left. When we mentioned these issues to the staff on check-out they adjusted the bill. Very much appreciated. This experience at a Hilton property is unusual to say the least.

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cpreef

5/5Tripadvisor· 3 weeks ago

I read the mixed reviews about this hotel and decided that if I got a bad room, I would request another room. To my delight we had a great room. Clean and comfortable. Breakfast was good too. It is a little far from the airport and it took at least 30 minutes to get there in the morning due to traffic. We got through all of security check, customs and immigration in about 45 minutes, which is very good for Dublin. Just know that you could need some extra time at the airport and plan your shuttle departure time to allow for bad traffic.

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Graeme Leonard

5/5Google· 3 months ago

I’ve been staying for the last 9 months continuously. I have many of my colleagues who’ve also stayed on and off. We all agree that the staff are the best part of the hotel. Clodagh, Nitin, Shamnans, Rafael (sadly left), Joanna and all the others, including all the bar and restaurant staff are absolutely amazing 🤩 (except maybe for one lady who’s never smiled in 9 months, but I can’t judge as I’ve not walked in her shoes). But the staff are tops!!! Thanks Hilton. Perhaps work on your portion sizes in the restaurant which will be better value for money. As things stand, you lose a lot of customers to the local restaurants and takeaways. Thanks as always guys! Top notch!