Angels Share Hotel

FD

Fiona Dorrian

4/5Google· 3 months ago

Bed was very comfortable and large. Rooms were very clean and had all the essentials. We found the room a bit too hot even with the Dyson fan on all the time. We ate in the bar and the food was very tasty. The location is fantastic, just at the west end so very handy for the shops or a walk up to the castle. A trip to Dean village is just a short walk. We had a lovely stay and would come back.

JH

Julie Hall

2/5Google· 6 months ago

Great location , 20mins walk to everywhere castle , museums etc. Did not like my room, very dull. needs a refresh. Window overlooked other rooms , I could see people in their double bed next door. Kept my curtains shut all the time . No small side lights for at night , had to have full ceiling light on. Breakfast on first morning was cancelled , chef sick. No offer of a coffee or pastries , nothing. Had to pay for breakfast elsewhere. Breakfast next day was fantastic . Staff friendly. Last morning , waited 30 mins even though only ordered brioche . Had to leave with nothing as had to get to the station. Complained to staff. Bar area looks nice , but expensive . Didn't use it. Areas of hotel need a clean and lick of paint , hallways etc.

KE

Katherine Edge

2/5Google· a month ago

Went here for a work event where food was provided. The drinks selection was fine but the food was terrible. It was on a very hot day and almost everything was deep fried! What wasn't, appeared to be lumps of grey meat on a platter. We were in the downstairs bar which had a funny smell and was so dark that it was hard to see people. Upstairs looked pleasanter but was very warm. Not somewhere I'd hurry back to.

KC

Kenny Chou

4/5Google· 4 months ago

Got a standard room with a queen bed. Room is clean and fairly spacious and comfortable. Nice bedding. Has a mini fridge, bath robes, slippers etc. The hotel lobby is always empty so checking in took a while for someone to come.

MC

Mike Conner

5/5Google· 5 months ago

Situated at the west end of Princess St, the Angels Share was perfectly situated for walking around town. It has been beautifully decorated and the restaurant is gorgeous. Highly recommend this boutique hotel.

KM

Katie M

2/5Google· 6 months ago

We booked to stay at Angel Share and were very impressed with the price. However, I feel our stay was a reflection of that. I will say the location is great, very close to local attractions and amenities but overall our experience here was poor. I don’t normally leave reviews but feel compelled to on this occasion. We checked in and were told breakfast was included in our stay. With that, we went to our room, which wasn’t overly clean. Pringles and tea cakes left for us which was a nice touch. Floors quite dusty, (under bed very dusty), black staining embedded into sheets, very uncomfortable mattress which was about 2 inches thick. Paint was peeling off the ceiling in our room. Double glass doors overlooking a courtyard type area which everything could be heard through (also no blinds on these frosted windows so as soon as it got bright outside the room was bright). Quite a lot of outside noise, was woken up by seagulls every morning, the room wasn’t very sound proof. Room was dark and dingy, in need of an upgrade. Even in reception the fabric on some of the bottoms of the chairs was hanging off. Went down for breakfast the next day, our order was got wrong twice. We were then asked if we wanted this charged to the room. We explained how we were told upon check in that breakfast was included and the reply we got was “I’ll check”. 3 separate occasions after this I went to speak to someone at reception and nobody was there. After ringing the bell a few times, a girl eventually came out. I asked her about the breakfast and she answered quite abruptly and then stormed off. Upon checkout we had a friendlier staff member, but again we were asked to pay for breakfast. Again, I explained my situation and she said that it was some sort of error on their end. We left our bags at the hotel after check out and upon returning to collect them we were again greeted by the not so friendly member of staff whom again we had to ring the bell for (as no one was on reception). She put our bags on a table and walked away without saying a word. Overall we met two nice staff members, the rest seemed like they didn’t want to be there. Definitely will not be returning, but I suppose when you pay for a budget stay you can’t expect miracles. I just had higher hopes considering it’s a 4 star hotel, which maybe it was at one stage, but is not even close to a four star now in my eyes.